Jump to content

Laptop shutdown

Kramal6
By Kramal6
in Troubleshooting
 Share
Posted

Hey there

Me and my friends were playing CSS, and all of a sudden of my friends laptop's fan started rattling. It's a one year old msi ge60. I tried to disassemble it and see if anything got caught in the fan but it looked fine. We tried to start it up again and he got and error which said "logfile c /windows/system32/logfiles/srt/srttrail.txt" and windows repair tool can't repair it... The fan is no big deal i can order and install a new one but the pc wont start, any of you got some tips on what to do?

Thanks in advance. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Moved to Troubleshooting.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

under the disassembly we removed the battery i might add

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Hey there

Me and my friends were playing CSS, and all of a sudden of my friends laptop's fan started rattling. It's a one year old msi ge60. I tried to disassemble it and see if anything got caught in the fan but it looked fine. We tried to start it up again and he got and error which said "logfile c /windows/system32/logfiles/srt/srttrail.txt" and windows repair tool can't repair it... The fan is no big deal i can order and install a new one but the pc wont start, any of you got some tips on what to do?

Thanks in advance.

Try removing the battery and press and hold the power button for about 20 seconds, if the battery is not removable then it's best not to try it as it may void your warranty, instead send it to claim the warranty. Probably some hardware defects ( such as the motherboard died)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

we don't currently have the option to do that :/

and the warranty is voided when we opened it (not from US either, we're from Denmark)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

If you can access the hard drive via a Linux disk or a boot disk, you can try to delete the file

The pc won't turn on, how is he going to acess it using linux?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Okay, the pc turned on but the resolution is lower ( we can change it) but he his mouse wont work and he can't access the internet.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

we don't currently have the option to do that :/

and the warranty is voided when we opened it (not from US either, we're from Denmark)

You shouldn't open a laptop lol :)

I'm also not from the US.

What does it specifically say when you start the laptop?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Should we now try to delete the file from his pc?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Should we now try to delete the file from his pc?

It's just a log file it shouldn't do anything...

And you said the mouse and internet didn't work?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Yeah, we're going to do that now, just getting the important stuff out of the harddrive 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×