Help! Memory Issue Returned!

[Zangtetzu]

My memory is getting eaten up again and isn't clearing. It is apparently getting eaten up by MsMpEng.exe. It doesn't clear after I turn off the computer and turn it back on! Please help!

[Zangtetzu]

I have 16GB of DDR4 2400MHz RAM. I know Steam is on in the background, but it should not be using 10GB of the 16GB worth. And all of those added up should not be using that much RAM.

[AverageHardware]

MsMpEng.exe is a core process of Windows Defender, which is Microsoft's antispyware utility. It scans downloaded files for spyware; if any suspicious items are found, it can quarantine or remove them. It also takes steps to actively prevent spyware infections by searching the system for known worms and trojan programs.

Turn Windows defender off if you are using another antivirus.

[Castdeath97]

That's a process from windows defender; disable windows defender.

[Zangtetzu]

MsMpEng.exe is a core process of Windows Defender, which is Microsoft's antispyware utility. It scans downloaded files for spyware; if any suspicious items are found, it can quarantine or remove them. It also takes steps to actively prevent spyware infections by searching the system for known worms and trojan programs.

Turn Windows defender off if you are using another antivirus.

I am not using another antivirus. But what if I turn off Windows Defender and then turn it back on? Is there any chance that it will clear my RAM usage or at least lower it?

[KraftDinner]

I am not using another antivirus. But what if I turn off Windows Defender and then turn it back on? Is there any chance that it will clear my RAM usage or at least lower it?

Try it and find out

[AverageHardware]

I am not using another antivirus. But what if I turn off Windows Defender and then turn it back on? Is there any chance that it will clear my RAM usage or at least lower it?

It could. Open up Windows Defender and make sure everything looks good(updates, etc.)

[Zangtetzu]

That's a process from windows defender; disable windows defender.

I disabled Windows Defender, however, it didn't go down and my memory used didn't clear at all.

[Zangtetzu]

It could. Open up Windows Defender and make sure everything looks good(updates, etc.)

Everything is up to date. So MsMpEng.exe is used by Windows Defender. However, that shouldn't be taking up 10.9/16GB of my RAM right away when I start up my computer.

[Castdeath97]

Everything is up to date. So MsMpEng.exe is used by Windows Defender. However, that shouldn't be taking up 10.9/16GB of my RAM right away when I start up my computer.

I would try looking for a alternative antivirus as it seems wonky (as usual).

[JerkyMcDilerino]

Everything is up to date. So MsMpEng.exe is used by Windows Defender. However, that shouldn't be taking up 10.9/16GB of my RAM right away when I start up my computer.

First of all, let try to see if there any malware are active running on your machine. Please run these following tools with no browsers or any applications running in order to prevent it escape through the internet.

 

Malwarebytes Anti Malware - For malware.

 

AdwCleaner - For adware, PUPS, and browsers hijacker.

 

Norton Power Eraser - For malware

 

HitmanPro 3 - For malware

 

ESET Online Scanner - For malware

 

Kaspersky TDSSKiller - For rootkit

[Zangtetzu]

First of all, let try to see if there any malware are active running on your machine. Please run these following tools with no browsers or any applications running in order to prevent it escape through the internet.

 

Malwarebytes Anti Malware - For malware.

 

AdwCleaner - For adware, PUPS, and browsers hijacker.

 

Norton Power Eraser - For malware

 

HitmanPro 3 - For malware

 

ESET Online Scanner - For malware

 

Kaspersky TDSSKiller - For rootkit

Its a brand new install of the OS. Its hard to believe that there would be any malware on a clean, legitimate install.

[Zangtetzu]

So what I have come to realize is that my RAM isn't clearing. It just keeps stacking on memory. Even when I turn off my computer for the night, the previous memory isn't discharged. Also, if I try to take the sticks of RAM out, and put it back in the same slots after 3 minutes, the memory isn't discharged then either. Please help!

[The Official Czex]

So what I have come to realize is that my RAM isn't clearing. It just keeps stacking on memory. Even when I turn off my computer for the night, the previous memory isn't discharged. Also, if I try to take the sticks of RAM out, and put it back in the same slots after 3 minutes, the memory isn't discharged then either. Please help!

 

Windows Key + R

 

system32.dll

 

Enter Key

 

That should clear currently unused memory.

[Zangtetzu]

Windows Key + R

 

system32.dll

 

Enter Key

 

That should clear currently unused memory.

I'm getting this error. What do I do?

 

[The Official Czex]

I'm getting this error. What do I do?

 

system32.dll error.png

 

My mistake! It's "rundll32.exe" , not "system32.dll" !

[Zangtetzu]

My mistake! It's "rundll32.exe" , not "system32.dll" !

I did rundll32.exe and it didn't clear the RAM. Am I just supposed to run it? Or am I supposed to restart my PC as well?

[The Official Czex]

I did rundll32.exe and it down't clear the RAM.

 

It should clear all RAM cache.

 

Can you screenshot your Task Manager?

 

Please follow your own topics.

[Zangtetzu]

It should clear all RAM cache.

 

Can you screenshot your Task Manager?

 

Please follow your own topics.

 

 

 

 

[The Official Czex]

Untitled.png

 

 

Untitled2.png

 

It looks like you have some malware or a rootkit on your PC. Are you comfortable with a clean install?

[Zangtetzu]

It looks like you have some malware or a rootkit on your PC. Are you comfortable with a clean install?

 

I am fine with a clean install. However, I'm not sure how there can be malware, since this computer was a clean install about 3 days ago. Is there a chance that its an issue with the Windows 10 boot drive that I got from Best Buy?

[The Official Czex]

I am fine with a clean install. However, I'm not sure how there can be malware, since this computer was a clean install about 3 days ago. Is there a chance that its an issue with the Windows 10 boot drive that I got from Best Buy?

 

No. Restart the PC and screenshot your RAM usage after booting. Also, did you disable useless programs in your Start folder?

[Zangtetzu]

No. Restart the PC and screenshot your RAM usage after booting. Also, did you disable useless programs in your Start folder?

 

I disabled most of the useless programs. And here are the images of Task Manager immediately on startup. That is after I shut off the computer for about an hour.

 

 

[The Official Czex]

I disabled most of the useless programs. And here are the images of Task Manager immediately on startup. That is after I shut off the computer for about an hour.

 

 

Untitled3.png

Untitled4.png

 

Your Windows AntiMalware is acting up. It should not even be consuming 10MB of RAM. When it take that much, you have a virus or rootkit or something. Have you torrented any programs lately?

[Zangtetzu]

Your Windows AntiMalware is acting up. It should not even be consuming 10MB of RAM. When it take that much, you have a virus or rootkit or something. Have you torrented any programs lately?

Haven't torrented anything on this. This rig has only been running for about 4 days, and in that time, all I have downloaded is Steam, 6 items from my Steam library, Battle.net and the games I have coinciding with Battle.net, as well as League of Legends.