win 7 won't detect updates

[berserker]

I needed to fix a friend's computer which had a ton of viruses and i resolved to return it to the original state by resetting it to factory mode.

the model is an acer aspire one a0722.

now i installed everything i needed but even trying manually it won't detecta any update at all with windows update and it's still win 7 sp1!!

( home premium 64 bit)

What should i do ?

[tbroadwater2010]

I needed to fix a friend's computer which had a ton of viruses and i resolved to return it to the original state by resetting it to factory mode.

the model is an acer aspire one a0722.

now i installed everything i needed but even trying manually it won't detecta any update at all with windows update and it's still win 7 sp1!!

( home premium 64 bit)

What should i do ?

Is Windows activated? I don't believe it will let you get updates until you activate windows. It should have done it automatically but you should check.

[berserker]

Is Windows activated? I don't believe it will let you get updates until you activate windows. It should have done it automatically but you should check.

it is active and working properly! it is a genuine windows install

[tbroadwater2010]

it is active and working properly! it is a genuine windows install

Are you getting an error with the windows install? Also have you checked your event viewer for logs pertaining to the issue?

[berserker]

no! everything is totally fine ! no errors at all

[tbroadwater2010]

Can you ping the following?

 

74.125.113.104

10.57. 53. 23

[Dr_Nooberious]

1) Do you have an internet connection?

2) Is the windows update service running? (Press WIN + R keys and type in the run bar "services.msc" without quotes, in the open window, scroll down until you see windows update and double click on it and in the field where is says "startup type" make sure it is set to automatic and try starting windows update.

 

Hope this helps

[berserker]

Can you ping the following?

 

74.125.113.104

10.57. 53. 23

to the 74.... it responds:

request expired four times and then says 4 packs transmitted, 0 recieved, 4 lost (100% lost)

to the 10 it says the same thing!

thanks for helping!

[berserker]

1) Do you have an internet connection?

2) Is the windows update service running? (Press WIN + R keys and type in the run bar "services.msc" without quotes, in the open window, scroll down until you see windows update and double click on it and in the field where is says "startup type" make sure it is set to automatic and try starting windows update.

 

Hope this helps

i used windows update diagnostics tool by microsoft and it gave me this error: windows update error 0x8024402C (2015-10-11-T-12_12_18)

[NumLock21]

Happened to both Win7 clean installs I did. Running windows update just says checking for updates and stays there forever. After like 5+ hours, it finally shows the updates.

But when I click to download, it just installs, so it possibly be it's downloading in the background, even though it just says "checking for updates".