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Steam Support

Umegadem
By Umegadem
in PC Gaming
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Posted

My account got hijacked about a month now and i have immediately sent a report to them. It has not been answered ever since. When will it be answered? 

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steam support is really bad its even possible that it will be never answered

there are so many memes about how but the steam support is but its the truth

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For one of the guys I used to play with, it took him 2 and a half months to get a reply with regards to his account.

Steam is a joke when it comes to support.

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Strangely, i have always had good steam support. I get answers in about one to two weeks although i know some people take way longer to get an answer. Are you part of steam guard? Wait it out.

A water-cooled mid-tier gaming PC.

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If I may ask how did it get hijacked?

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Send new support ticket. This time add proof of purchase. They tend to skip all tickets that don't provide enough evidence that account is their own. And I can understand why.

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Send an email to Gabe himself.

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My account got hijacked about a month now and i have immediately sent a report to them. It has not been answered ever since. When will it be answered? 

 

Try find a specific person at steam to email like email Gabe himsellf

 

Also try contacting their Facebook/Twitter accounts, sometimes it can get their attention

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