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Cannot Open Adobe Premiere Pro

Theblanknite
By Theblanknite
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Go to solution Solved by Sir Asvald,

Long story short I need to render a video for a friend, however whenever I try to open my Adobe CC 2014, it displays this error message: Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

 

So obviously, the first thing I did was check my drivers. I have an AMD Radeon R9 290, and I go to AMD Gaming evolved to check my drivers, and they are in fact up to date. I have tried troubleshooting the program, running in compatibility mode, running as administrator, no matter what I do, the same error will pop up. I have searched the internet trying to fix the problems, yet I have come up with nothing. I was hoping that someone would know what is going on here, because I am at a loss. Thanks.

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Long story short I need to render a video for a friend, however whenever I try to open my Adobe CC 2014, it displays this error message: Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

 

So obviously, the first thing I did was check my drivers. I have an AMD Radeon R9 290, and I go to AMD Gaming evolved to check my drivers, and they are in fact up to date. I have tried troubleshooting the program, running in compatibility mode, running as administrator, no matter what I do, the same error will pop up. I have searched the internet trying to fix the problems, yet I have come up with nothing. I was hoping that someone would know what is going on here, because I am at a loss. Thanks.

post-235631-0-96362000-1441642236.png

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Long story short I need to render a video for a friend, however whenever I try to open my Adobe CC 2014, it displays this error message: Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

 

So obviously, the first thing I did was check my drivers. I have an AMD Radeon R9 290, and I go to AMD Gaming evolved to check my drivers, and they are in fact up to date. I have tried troubleshooting the program, running in compatibility mode, running as administrator, no matter what I do, the same error will pop up. I have searched the internet trying to fix the problems, yet I have come up with nothing. I was hoping that someone would know what is going on here, because I am at a loss. Thanks.

Try reinstalling the program. If that doesnt work try deleting your current drivers and download them from amd.com cause amd gaming evolved isnt alway accurate.

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Long story short I need to render a video for a friend, however whenever I try to open my Adobe CC 2014, it displays this error message: Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

 

So obviously, the first thing I did was check my drivers. I have an AMD Radeon R9 290, and I go to AMD Gaming evolved to check my drivers, and they are in fact up to date. I have tried troubleshooting the program, running in compatibility mode, running as administrator, no matter what I do, the same error will pop up. I have searched the internet trying to fix the problems, yet I have come up with nothing. I was hoping that someone would know what is going on here, because I am at a loss. Thanks.

Follow this Guide

 

CPU: AMD Ryzen 5 5600X | CPU Cooler: Stock AMD Cooler | Motherboard: Asus ROG STRIX B550-F GAMING (WI-FI) | RAM: Corsair Vengeance LPX 32 GB (4x 8 GB) DDR4-3000 CL16 | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 1TB  | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitor: 24" Acer S240HLBID | OS: Win 11 Pro.

 

Home Lab:  Lenovo ThinkCenter M82 Hyper-V Server 2022 | Dell OptiPlex 9020 Hyper-V Server 2022 | TP-LINK TL-SG108E | Cisco Catalyst C2960CG 8 Port Switch | HP MicroServer G8 SCCM Server | 2x Dell PowerEdge R630 Hyper-V Server 2022

 

 

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Long story short I need to render a video for a friend, however whenever I try to open my Adobe CC 2014, it displays this error message: Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

 

So obviously, the first thing I did was check my drivers. I have an AMD Radeon R9 290, and I go to AMD Gaming evolved to check my drivers, and they are in fact up to date. I have tried troubleshooting the program, running in compatibility mode, running as administrator, no matter what I do, the same error will pop up. I have searched the internet trying to fix the problems, yet I have come up with nothing. I was hoping that someone would know what is going on here, because I am at a loss. Thanks.

update drivers, re-instal creative cloud

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Double check that in the Catalyst the AMD GPU is default not the on-board Intel integrated. 

Regards Elias N Martinez. | Graphic and motion design are my jobs. 3D modeling is my hobby. I do what I enjoy.  Skype: eliasnmartinez1 (please state that you are coming from LTT)

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Follow this Guide

 

 

 

update drivers, re-instal creative cloud

 

 

Double check that in the Catalyst the AMD GPU is default not the on-board Intel integrated. 

I have tried all of these methods, and yet it is still not working. I know for sure that my drivers are up to date, because I reinstalled them. Any other ideas?

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I have tried all of these methods, and yet it is still not working. I know for sure that my drivers are up to date, because I reinstalled them. Any other ideas?

What does it say when you use GPUSniffer?

CPU: AMD Ryzen 5 5600X | CPU Cooler: Stock AMD Cooler | Motherboard: Asus ROG STRIX B550-F GAMING (WI-FI) | RAM: Corsair Vengeance LPX 32 GB (4x 8 GB) DDR4-3000 CL16 | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 1TB  | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitor: 24" Acer S240HLBID | OS: Win 11 Pro.

 

Home Lab:  Lenovo ThinkCenter M82 Hyper-V Server 2022 | Dell OptiPlex 9020 Hyper-V Server 2022 | TP-LINK TL-SG108E | Cisco Catalyst C2960CG 8 Port Switch | HP MicroServer G8 SCCM Server | 2x Dell PowerEdge R630 Hyper-V Server 2022

 

 

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Do you know of a way that I could use the onboard graphics? I know it will be slower, but I just need to open it at this point

In Catalyst control panel look for switchable graphics. Click on the link and in there add Premiere Pro and set the mode to Performance mode for the AMD GPU and Power Saving for the Intel Integrated.

Regards Elias N Martinez. | Graphic and motion design are my jobs. 3D modeling is my hobby. I do what I enjoy.  Skype: eliasnmartinez1 (please state that you are coming from LTT)

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Sorry everyone, user error, Abdul's method worked perfectly! Thanks!

No Problem. I had the same issue, and used that method. 

CPU: AMD Ryzen 5 5600X | CPU Cooler: Stock AMD Cooler | Motherboard: Asus ROG STRIX B550-F GAMING (WI-FI) | RAM: Corsair Vengeance LPX 32 GB (4x 8 GB) DDR4-3000 CL16 | GPU: Nvidia GTX 1060 6GB Zotac Mini | Case: K280 Case | PSU: Cooler Master B600 Power supply | SSD: 1TB  | HDDs: 1x 250GB & 1x 1TB WD Blue | Monitor: 24" Acer S240HLBID | OS: Win 11 Pro.

 

Home Lab:  Lenovo ThinkCenter M82 Hyper-V Server 2022 | Dell OptiPlex 9020 Hyper-V Server 2022 | TP-LINK TL-SG108E | Cisco Catalyst C2960CG 8 Port Switch | HP MicroServer G8 SCCM Server | 2x Dell PowerEdge R630 Hyper-V Server 2022

 

 

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In Catalyst control panel look for switchable graphics. Click on the link and in there add Premiere Pro and set the mode to Performance mode for the AMD GPU and Power Saving for the Intel Integrated.

For some reason I don't have a Power tab on my catalyst, so I can't find this option.

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