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Audio Problems

Go to solution Solved by Valkyrie Lenneth,

disable hd audio drivers from ur gpu ( could be gpu audio driver related, that it swaps over to those.. hence the black screen first )

 

 

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post-243340-0-43104200-1439113241.png

Hi! 

My month old pc started to have this annoying issue where I would all of a sudden lose all sound. This mainly happens in CS GO and when watching Youtube. In CS GO my screen just randomly goes black for a second and after that there are no sound anymore and when I'm watching Youtube I can probably watch a video for 20 seconds and then I hear some audio crashing voices and the video refreshes and then continues, 10 seconds after this first crash I lose all sound from that video.. I've been able to fix this with reinstalling google chrome but it only helps for a day or two. What could be causing this problem is it my mobo or maybe gpu or something else. I kinda know that the problem is related to my headphones because I can watch Youtube without any crashing if I don't use my headphones.  :huh:

| CPU: i5-4460 | GPU: GTX 750Ti Twin Frozr | Motherboard: Asus H97M-Plus | Ram: 2x4gb Kinkston ValueRam | CPU Cooler: Rajintek Aidos | PSU: Corsair VS550 | Storage: Kingston SSDNOW V300 120gb & 1TB WD Blue | Case: Sharkoon T28 Red | Case coolers: 3 Cooler Master SickleFlow Red Led | 

| HP ProBook 650 G1 | i5-4200M | Ram: 4gb | 500gb HDD |

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check if your drivers are up to date

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check if your drivers are up to date

they are  :wacko:

| CPU: i5-4460 | GPU: GTX 750Ti Twin Frozr | Motherboard: Asus H97M-Plus | Ram: 2x4gb Kinkston ValueRam | CPU Cooler: Rajintek Aidos | PSU: Corsair VS550 | Storage: Kingston SSDNOW V300 120gb & 1TB WD Blue | Case: Sharkoon T28 Red | Case coolers: 3 Cooler Master SickleFlow Red Led | 

| HP ProBook 650 G1 | i5-4200M | Ram: 4gb | 500gb HDD |

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they are  :wacko:

hmm...

a "weird" thin that i'd do would be to take out the gpu and install the integrated gpu drivers then look at some youtube videos to see if you still have those video and sount problems

also, what headphones are  you using?

AMD Athlon X4 750k; Gigabyte F2A88XM-DS2; 8Gb Corsair XMS 1600 Mhz; AMD Hd5670 1Gb DDR3; Bequiet E6-600W; W7 Ultimate x64

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Dell Vostro 5470: i5 4200U Nvidia GT740m 2Gb 14" 1366x768 Kingston V300 120Gb                                                                                              

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hmm...

a "weird" thin that i'd do would be to take out the gpu and install the integrated gpu drivers then look at some youtube videos to see if you still have those video and sount problems

also, what headphones are  you using?

Yeah I'm going to try that, I have steelseries h wireless headset but I'm getting this same problem with my old turtle beach headset too.

| CPU: i5-4460 | GPU: GTX 750Ti Twin Frozr | Motherboard: Asus H97M-Plus | Ram: 2x4gb Kinkston ValueRam | CPU Cooler: Rajintek Aidos | PSU: Corsair VS550 | Storage: Kingston SSDNOW V300 120gb & 1TB WD Blue | Case: Sharkoon T28 Red | Case coolers: 3 Cooler Master SickleFlow Red Led | 

| HP ProBook 650 G1 | i5-4200M | Ram: 4gb | 500gb HDD |

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Yeah I'm going to try that, I have steelseries h wireless headset but I'm getting this same problem with my old turtle beach headset too.

if that doesn's fix the problems at least you know that your gpu has nothing to do with it

 

a next step would be to buy a cheap usb sound card or borrow one from a friend to see if the problem is with the integrated sound card

AMD Athlon X4 750k; Gigabyte F2A88XM-DS2; 8Gb Corsair XMS 1600 Mhz; AMD Hd5670 1Gb DDR3; Bequiet E6-600W; W7 Ultimate x64

#KILLEDMYWIFE                                                                                                                                                                                                                         so miner; very doge; much value   

Dell Vostro 5470: i5 4200U Nvidia GT740m 2Gb 14" 1366x768 Kingston V300 120Gb                                                                                              

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if that doesn's fix the problems at least you know that your gpu has nothing to do with it

 

a next step would be to buy a cheap usb sound card or borrow one from a friend to see if the problem is with the integrated sound card

Okay thanks  :)

| CPU: i5-4460 | GPU: GTX 750Ti Twin Frozr | Motherboard: Asus H97M-Plus | Ram: 2x4gb Kinkston ValueRam | CPU Cooler: Rajintek Aidos | PSU: Corsair VS550 | Storage: Kingston SSDNOW V300 120gb & 1TB WD Blue | Case: Sharkoon T28 Red | Case coolers: 3 Cooler Master SickleFlow Red Led | 

| HP ProBook 650 G1 | i5-4200M | Ram: 4gb | 500gb HDD |

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What exactly is happening though?

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

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Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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disable hd audio drivers from ur gpu ( could be gpu audio driver related, that it swaps over to those.. hence the black screen first )

Thank you!! :lol: At first I only disabled those gpu related audio drivers and I still got the same problem but now that I disabled everything else except my headphone speakers I've been able to watch Youtube without any problems. Hopefully CS GO works as well.

| CPU: i5-4460 | GPU: GTX 750Ti Twin Frozr | Motherboard: Asus H97M-Plus | Ram: 2x4gb Kinkston ValueRam | CPU Cooler: Rajintek Aidos | PSU: Corsair VS550 | Storage: Kingston SSDNOW V300 120gb & 1TB WD Blue | Case: Sharkoon T28 Red | Case coolers: 3 Cooler Master SickleFlow Red Led | 

| HP ProBook 650 G1 | i5-4200M | Ram: 4gb | 500gb HDD |

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Thank you!! :lol: At first I only disabled those gpu related audio drivers and I still got the same problem but now that I disabled everything else except my headphone speakers I've been able to watch Youtube without any problems. Hopefully CS GO works as well.

no problem ( damn im helping alot of ppl today xD )

 

keep in mind that having more then 1 audiodevice on at a time can cause conflicts ( especially with the gpu audio drivers )

(◑‿◐)

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no problem ( damn im helping alot of ppl today xD )

 

keep in mind that having more then 1 audiodevice on at a time can cause conflicts ( especially with the gpu audio drivers )

I actually had similar problems with my laptop and apple headphones, so this could also explain those lol :rolleyes: Thank you once more!

| CPU: i5-4460 | GPU: GTX 750Ti Twin Frozr | Motherboard: Asus H97M-Plus | Ram: 2x4gb Kinkston ValueRam | CPU Cooler: Rajintek Aidos | PSU: Corsair VS550 | Storage: Kingston SSDNOW V300 120gb & 1TB WD Blue | Case: Sharkoon T28 Red | Case coolers: 3 Cooler Master SickleFlow Red Led | 

| HP ProBook 650 G1 | i5-4200M | Ram: 4gb | 500gb HDD |

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