Cause of blue screen other than overheating

Cosmos_i7 · July 25, 2013

Hi guys I was wondering if you could help me with a problem.

Recently I have gotten 2 blue screens while gaming on Windows 7 in the past week, once in StarCraft 2 and once in Blacklight Retribution and I was wondering what the cause of this may be, I don't think it is overheating because I monitor the temperatures and they rarely go above 70 degrees which is well within the limit of the CPU.

My computer is a late 2009 iMac with a Core 2 Duo E7600 and ATI Radeon 4670. Yes its a Mac but I do believe that the issue may not be hardware based. Hopefully I can put together a custom build soon enough after this one, but for now I need to know what the problem is with the computer. It was really annoying when it cut out in the middle of a decent SC2 game.

Thanks in advance

Overl0rd · July 25, 2013

When it's a thermal issue, it'll usually just shut off and not BSOD. BSOD's are kinda hard to figure out if we don't know what code it gives, that'll determine were the problem is based.

On a side note; they can be very easy to fix though. My main rig BSOD's a lot if I've got a USB plugged into the front for whatever reason. Funtions perferctly fine otherways :>

Wi RoZ · July 25, 2013

Clean registry, update all drivers, install windows updates, scan harddrive to check for faults, run RAM test, maybe one of those things will help.

cravinmild · July 25, 2013

The way I have heard it is that all blue screens are a Ram issue of some type. I could be system ram or Vram on the gpu, some sound cards have their own ram as do a NIC. Try running a ram test on your system ram first, any issues will turn up in seconds and move onto removing components with onboard ram like a sound card or NIC. Blue screens can be hard to track down. "Chip creep" (used loosely here) could be responsible, be sure to see that your system ram has not come loose if you move your rig around or the case was knocked.

grayperview · July 25, 2013

first thing i would do is run mem test, then i would do a check disk......

you should download bluescreenview and post some screen grabs on here, there will be someone able to interprit them for you,

http://www.nirsoft.net/utils/blue_screen_view.html

grayperview · July 25, 2013

The way I have heard it is that all blue screens are a Ram issue of some type. I could be system ram or Vram on the gpu, some sound cards have their own ram as do a NIC. Try running a ram test on your system ram first, any issues will turn up in seconds and move onto removing components with onboard ram like a sound card or NIC. Blue screens can be hard to track down. "Chip creep" (used loosely here) could be responsible, be sure to see that your system ram has not come loose if you move your rig around or the case was knocked.

No most BSOD are caused by software...you get them too when memory goes bad, but generally speaking they are much rarer than software induced BSOD.

Running MEMTEST early on in diags is the way to go, so that it either confirms or rules out a bad stick of ram.

Cosmos_i7 · July 25, 2013

Will do a RAM test overnight then already have it on a disk so that will make it easy for me. The RAM in my iMac was upgraded from 4 to 16GB about 2 years ago I believe. Now has crucial memory in it. So I will post the results of the test here.

The thing is they are very random I did manage to take a picture with my phone very quickly so its slightly blurry but it is something. How do you upload a photo on the forums? I have it saved.

Thanks

YoYo155 · July 25, 2013

Upload the dumps! I will have a look.

If you're PC is configured to spew out dumps (as is it by default) they are located:

C:\Windows\MEMORY.DMP / C:\Windows\minidump\*.*

Cosmos_i7 · July 25, 2013

Upload the dumps! I will have a look.

If you're PC is configured to spew out dumps (as is it by default) they are located:

C:\Windows\MEMORY.DMP / C:\Windows\minidump\*.*

I have located the dump files however I am unable to open them. What application should I use to open the files?

grayperview · July 25, 2013

bluescreenview

YoYo155 · July 25, 2013

You can use Windbg to open them but you need to know what your doing / looking for -_- .

On the other hand you can zip them and upload them here for us to look, it's your choice.

YoYo155 · July 25, 2013

bluescreenview

Rarely accurate :/ .

~~Besides he is trying to figure out who is his motherboard manufacturer, you can't manually analyze using that tool.~~

Oops wrong topic on that last part :ph34r:

Cosmos_i7 · July 25, 2013

Will upload the files in a minute.

Cosmos_i7 · July 25, 2013

Files are now attached.Blue screen dumps.zip

YoYo155 · July 25, 2013

OK hang on I'm setting up the analysis now.

YoYo155 · July 25, 2013

----This is why I don't use nor suggest no one uses "bluescreenviwe"

Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 119, {1, 35eec0, 1b138, 1b137}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiVerifyDriverReportedFenceId+ad ) -

This is what "bluescreenview" would have told you to be the issue,

That is just incorrect.

Followup: MachineOwner
---------

----Initial analysis:

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_SCHEDULER_INTERNAL_ERROR (119) - *Bugcheck code.
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 000000000035eec0
Arg3: 000000000001b138
Arg4: 000000000001b137

Debugging Details:
------------------

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x119

PROCESS_NAME: System

CURRENT_IRQL: a

TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0

LAST_CONTROL_TRANSFER: from fffff880011eb22f to fffff80002ec2c00

STACK_TEXT:
fffff800`00b9c538 fffff880`011eb22f : 00000000`00000119 00000000`00000001 00000000`0035eec0 00000000`0001b138 : nt!KeBugCheckEx
fffff800`00b9c540 fffff880`04007ec5 : fffffa80`0f0abb20 00000000`0035eec0 00000000`00000000 00000000`0001b138 : watchdog!WdLogEvent5+0x11b
fffff800`00b9c590 fffff880`040081cf : fffffa80`0f000000 fffff800`00b9c690 fffff880`000011ac fffff800`030c7800 : dxgmms1!VidSchiVerifyDriverReportedFenceId+0xad
fffff800`00b9c5c0 fffff880`04007f82 : fffff880`0404782c 00000000`00000000 fffffa80`0f000000 00000000`0035eec0 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x23b
fffff800`00b9c610 fffff880`0410313f : fffffa80`0e3f5480 fffff880`03f55208 fffffa80`0eff3bf0 fffff880`040097e6 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e
fffff800`00b9c640 fffff880`0490a38e : 00000000`00008000 00000000`00000001 00000000`00024014 fffff880`02ede000 : dxgkrnl!DxgNotifyInterruptCB+0x83
fffff800`00b9c670 00000000`00008000 : 00000000`00000001 00000000`00024014 fffff880`02ede000 00000000`00000002 : atikmdag+0x1e38e *The real culprit, you'll soon see why.
fffff800`00b9c678 00000000`00000001 : 00000000`00024014 fffff880`02ede000 00000000`00000002 0035eedf`0035eec0 : 0x8000
fffff800`00b9c680 00000000`00024014 : fffff880`02ede000 00000000`00000002 0035eedf`0035eec0 00000000`00000000 : 0x1
fffff800`00b9c688 fffff880`02ede000 : 00000000`00000002 0035eedf`0035eec0 00000000`00000000 00000000`00000000 : 0x24014
fffff800`00b9c690 00000000`00000002 : 0035eedf`0035eec0 00000000`00000000 00000000`00000000 fffffa80`10ca63a8 : 0xfffff880`02ede000
fffff800`00b9c698 0035eedf`0035eec0 : 00000000`00000000 00000000`00000000 fffffa80`10ca63a8 fffffa80`0eff3000 : 0x2
fffff800`00b9c6a0 00000000`00000000 : 00000000`00000000 fffffa80`10ca63a8 fffffa80`0eff3000 00000000`00000001 : 0x0035eedf`0035eec0

STACK_COMMAND: kb

FOLLOWUP_IP:
dxgmms1!VidSchiVerifyDriverReportedFenceId+ad
fffff880`04007ec5 c744244053eeffff mov     dword ptr [rsp+40h],0FFFFEE53h

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME: dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5164dc13

FAILURE_BUCKET_ID: X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

BUCKET_ID: X64_0x119_dxgmms1!VidSchiVerifyDriverReportedFenceId+ad

Followup: MachineOwner
---------

In the stack trace we can see that it is atikmdag.sys that is calling from user mode into the kernel via dxgkrnl

to notify the OS sub-system that an error has occurred, that is the reason that we saw dxgmms1 as a probable cause

but we now know that it is incorrect.

----Taking a closer look at atikmdag.

0: kd> lmvm atikmdag
start             end                 module name
fffff880`048ec000 fffff880`04f13000   atikmdag T (no symbols)
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Mon Aug 24 20:27:03 2009 (4A92CD67)
    CheckSum:         005D9E6F
    ImageSize:        00627000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0: kd> .shell -ci "lm nt" cscript c:\mysort.vbs
Microsoft ® Windows Script Host Version 5.8
Copyright © Microsoft Corporation. All rights reserved.

Here we see that the driver is very outdated.

An update needs to be performed. BUT! make sure to uninstall the old drivers fisrt and Catalyst Control Center in particular!

AND when installing the new driver choose the custom or advanced option and uncheck the catalyst control center check box

in other words don't install it.

atikmdag.sys - http://www.carrona.org/drivers/driver.php?id=atikmdag.sys

Once that is done I would stress test my GPU using a software like Unigine Heaven and keeping a close eye on the temps

to rule out any over heating of the GPU and / or other hardware error.

-SIDE NOTE-

Another very old driver is - IRFilter.sys = http://www.carrona.org/drivers/driver.php?id=IRFilter.sys

I don't know if you use it, but If you don't just remove it.

0: kd> lmvm IRFilter
start             end                 module name
fffff880`051d8000 fffff880`051e4000   IRFilter   (deferred)
    Image path: \SystemRoot\system32\DRIVERS\IRFilter.sys
    Image name: IRFilter.sys
    Timestamp:        Wed Jul 02 22:53:12 2008 (486BDCA8)
    CheckSum:         0000D020
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your BIOS is pretty old as well:

0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.4, DMIVersion 36, Size=2670]
BiosMajorRelease = 0
BiosMinorRelease = 1
BiosVendor = Apple Inc.
BiosVersion = IM101.88Z.00CC.B00.0909031926
BiosReleaseDate = 09/03/09
SystemManufacturer = Apple Inc.
SystemProductName = iMac10,1
SystemFamily = Mac
SystemVersion = 1.0
SystemSKU = System SKU#
BaseBoardManufacturer = Apple Inc.
BaseBoardProduct = Mac-F2268CC8

make sure to post back with results!

P.S. here are all of your drivers according to date I didn't the time to go through them but you can reference

then using this awesome website: http://www.carrona.org/dvrref.php

Microsoft ® Windows Script Host Version 5.8
Copyright © Microsoft Corporation. All rights reserved.

    Checksum: 00000000
    Checksum: 00000000
    Checksum: 00000000
    Checksum: 00000000
    Checksum: 00000000
    Checksum: 00000000
    Checksum: 00000000
    Checksum: 00000000
    ImageSize: 00006000
    ImageSize: 00009000
    ImageSize: 0000C000
    ImageSize: 0000E000
    ImageSize: 00013000
    ImageSize: 00036000
    ImageSize: 00048000
    ImageSize: 00071000
fffff960`000d0000 fffff960`003e7000   win32k   win32k.sys   unavailable (00000000)
fffff960`004b0000 fffff960`004ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      unavailable (00000000)
    Timestamp: unavailable (00000000)
    Timestamp: unavailable (00000000)
    Timestamp: unavailable (00000000)
    Timestamp: unavailable (00000000)
    Timestamp: unavailable (00000000)
    Timestamp: unavailable (00000000)
    Timestamp: unavailable (00000000)
    Timestamp: unavailable (00000000)
fffff880`05af1000 fffff880`05afc000   secdrv   secdrv.SYS   Wed Sep 13 15:18:38 2006 (4508052E)
fffff880`051d8000 fffff880`051e4000   IRFilter IRFilter.sys Wed Jul 02 22:53:12 2008 (486BDCA8)
fffff880`03f12000 fffff880`03f1d000   nvsmu    nvsmu.sys    Sat Apr 25 06:07:14 2009 (49F27E62)
fffff880`04089000 fffff880`040da380   nvmf6264 nvmf6264.sys Thu Apr 30 22:45:59 2009 (49F9FFF7)
fffff880`017d7000 fffff880`017df000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`03efc000 fffff880`03f12000   intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`00ed2000 fffff880`00edc000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`01541000 fffff880`01552000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`015ed000 fffff880`015f6000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`05eb1000 fffff880`05ece000   cdfs     cdfs.sys     Tue Jul 14 02:19:46 2009 (4A5BC112)
fffff880`00dd1000 fffff880`00ddc000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`010dc000 fffff880`010e5000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`05185000 fffff880`05191000   dump_dumpata dump_dumpata.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`05191000 fffff880`0519a000   dump_atapi dump_atapi.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`00c63000 fffff880`00c73000   PCIIDEX PCIIDEX.SYS Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00ddc000 fffff880`00ded000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00c5c000 fffff880`00c63000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
fffff880`04846000 fffff880`04855000   kbdclass kbdclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`04855000 fffff880`04864000   mouclass mouclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`00ff4000 fffff880`00ffd000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00ce6000 fffff880`00d44000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`0148f000 fffff880`014a5000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`03c51000 fffff880`03c5d000   nsiproxy nsiproxy.sys Tue Jul 14 02:21:02 2009 (4A5BC15E)
fffff880`0519a000 fffff880`051ad000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
fffff880`05f36000 fffff880`05f6c000   fastfat fastfat.SYS Tue Jul 14 02:23:28 2009 (4A5BC1F0)
fffff880`0143a000 fffff880`0144c000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`04046000 fffff880`04069000   luafv    luafv.sys    Tue Jul 14 02:26:13 2009 (4A5BC295)
fffff880`03c5d000 fffff880`03c68000   mssmbios mssmbios.sys Tue Jul 14 02:31:10 2009 (4A5BC3BE)
fffff880`01166000 fffff880`0117a000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`03ec5000 fffff880`03ed6000   blbdrive blbdrive.sys Tue Jul 14 02:35:59 2009 (4A5BC4DF)
fffff880`00ded000 fffff880`00dfc000   discache discache.sys Tue Jul 14 02:37:18 2009 (4A5BC52E)
fffff880`011ea000 fffff880`011fa000   watchdog watchdog.sys Tue Jul 14 02:37:35 2009 (4A5BC53F)
fffff880`051ad000 fffff880`051b9000   Dxapi    Dxapi.sys    Tue Jul 14 02:38:28 2009 (4A5BC574)
fffff880`011b7000 fffff880`011c5000   vga      vga.sys      Tue Jul 14 02:38:47 2009 (4A5BC587)
fffff880`011c5000 fffff880`011ea000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:38:51 2009 (4A5BC58B)
fffff880`051f2000 fffff880`05200000   monitor monitor.sys Tue Jul 14 02:38:52 2009 (4A5BC58C)
fffff880`015f6000 fffff880`015fd000   Beep     Beep.SYS     Tue Jul 14 03:00:13 2009 (4A5BCA8D)
fffff880`04864000 fffff880`04865480   swenum   swenum.sys   Tue Jul 14 03:00:18 2009 (4A5BCA92)
fffff880`05156000 fffff880`0515b200   ksthunk ksthunk.sys Tue Jul 14 03:00:19 2009 (4A5BCA93)
fffff880`02979000 fffff880`02986000   mouhid   mouhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`05177000 fffff880`05185000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`00d77000 fffff880`00d84000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`015d1000 fffff880`015d9080   HIDPARSE HIDPARSE.SYS Tue Jul 14 03:06:17 2009 (4A5BCBF9)
fffff880`050f7000 fffff880`05134000   portcls portcls.sys Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`028b8000 fffff880`028c8000   BthEnum BthEnum.sys Tue Jul 14 03:06:52 2009 (4A5BCC1C)
fffff880`029dd000 fffff880`029fb000   hidbth   hidbth.sys   Tue Jul 14 03:06:52 2009 (4A5BCC1C)
fffff880`0288c000 fffff880`028b8000   rfcomm   rfcomm.sys   Tue Jul 14 03:06:56 2009 (4A5BCC20)
fffff880`029aa000 fffff880`029ca000   bthpan   bthpan.sys   Tue Jul 14 03:07:00 2009 (4A5BCC24)
fffff880`03da2000 fffff880`03db8000   vwififlt vwififlt.sys Tue Jul 14 03:07:22 2009 (4A5BCC3A)
fffff880`03883000 fffff880`038d6000   nwifi    nwifi.sys    Tue Jul 14 03:07:23 2009 (4A5BCC3B)
fffff880`039e8000 fffff880`03a00000   mpsdrv   mpsdrv.sys   Tue Jul 14 03:08:25 2009 (4A5BCC79)
fffff880`038e9000 fffff880`03901000   rspndr   rspndr.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`04069000 fffff880`0407e000   lltdio   lltdio.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`03d73000 fffff880`03d7c000   wfplwf   wfplwf.sys   Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`03db8000 fffff880`03dc7000   netbios netbios.sys Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`04f9b000 fffff880`04fa7000   ndistapi ndistapi.sys Tue Jul 14 03:10:00 2009 (4A5BCCD8)
fffff880`05fef000 fffff880`05ffa000   asyncmac asyncmac.sys Tue Jul 14 03:10:13 2009 (4A5BCCE5)
fffff880`04fd6000 fffff880`04ff1000   raspppoe raspppoe.sys Tue Jul 14 03:10:17 2009 (4A5BCCE9)
fffff880`04f61000 fffff880`04f77000   AgileVpn AgileVpn.sys Tue Jul 14 03:10:24 2009 (4A5BCCF0)
fffff880`04821000 fffff880`0483b000   rassstp rassstp.sys Tue Jul 14 03:10:25 2009 (4A5BCCF1)
fffff880`01200000 fffff880`01209000   rdpencdd rdpencdd.sys Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`013f6000 fffff880`013ff000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`00dc8000 fffff880`00dd1000   rdprefmp rdprefmp.sys Tue Jul 14 03:16:35 2009 (4A5BCE63)
fffff880`0483b000 fffff880`04846000   rdpbus   rdpbus.sys   Tue Jul 14 03:17:46 2009 (4A5BCEAA)
fffff880`05a4b000 fffff880`05af1000   peauth   peauth.sys   Tue Jul 14 04:01:19 2009 (4A5BD8DF)
fffff880`05134000 fffff880`05156000   drmk     drmk.sys     Tue Jul 14 04:01:25 2009 (4A5BD8E5)
fffff880`00cd2000 fffff880`00ce6000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`048ec000 fffff880`04f13000   atikmdag atikmdag.sys Mon Aug 24 20:27:03 2009 (4A92CD67)
fffff880`048a9000 fffff880`048acd80   LGBusEnum LGBusEnum.sys Tue Nov 24 03:36:48 2009 (4B0B38B0)
fffff880`05f6c000 fffff880`05f6e480   LGVirHid LGVirHid.sys Tue Nov 24 03:36:48 2009 (4B0B38B0)
fffff880`0110f000 fffff880`0111a000   amdxata amdxata.sys Fri Mar 19 18:18:18 2010 (4BA3A3CA)
fffff880`02986000 fffff880`02992000   AppleBtBc AppleBtBc.sys Sun Aug 15 21:44:01 2010 (4C683571)
fffff880`05090000 fffff880`0509b000   CS420x64 CS420x64.sys Fri Nov 12 02:04:13 2010 (4CDC847D)
fffff880`0144c000 fffff880`01455000   hwpolicy hwpolicy.sys Sat Nov 20 11:18:54 2010 (4CE7927E)
fffff880`00d44000 fffff880`00d77000   pci      pci.sys      Sat Nov 20 11:19:11 2010 (4CE7928F)
fffff880`010e5000 fffff880`0110f000   ataport ataport.SYS Sat Nov 20 11:19:15 2010 (4CE79293)
fffff880`00f9d000 fffff880`00ff4000   ACPI     ACPI.sys     Sat Nov 20 11:19:16 2010 (4CE79294)
fffff880`0105e000 fffff880`01088000   cdrom    cdrom.sys    Sat Nov 20 11:19:20 2010 (4CE79298)
fffff880`00dae000 fffff880`00dc8000   mountmgr mountmgr.sys Sat Nov 20 11:19:21 2010 (4CE79299)
fffff880`017df000 fffff880`017fc000   sbp2port sbp2port.sys Sat Nov 20 11:19:21 2010 (4CE79299)
fffff880`013c6000 fffff880`013f6000   CLASSPNP CLASSPNP.SYS Sat Nov 20 11:19:23 2010 (4CE7929B)
fffff880`0111a000 fffff880`01166000   fltmgr   fltmgr.sys   Sat Nov 20 11:19:24 2010 (4CE7929C)
fffff880`00d99000 fffff880`00dae000   volmgr   volmgr.sys   Sat Nov 20 11:19:28 2010 (4CE792A0)
fffff880`010c8000 fffff880`010dc000   winhv    winhv.sys    Sat Nov 20 11:20:02 2010 (4CE792C2)
fffff880`0156f000 fffff880`015bb000   volsnap volsnap.sys Sat Nov 20 11:20:08 2010 (4CE792C8)
fffff880`00c00000 fffff880`00c5c000   volmgrx volmgrx.sys Sat Nov 20 11:20:43 2010 (4CE792EB)
fffff880`03c76000 fffff880`03c98000   tdx      tdx.sys      Sat Nov 20 11:21:54 2010 (4CE79332)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Sat Nov 20 11:21:56 2010 (4CE79334)
fffff880`03c98000 fffff880`03ca5000   TDI      TDI.SYS      Sat Nov 20 11:22:06 2010 (4CE7933E)
fffff880`03d2e000 fffff880`03d73000   netbt    netbt.sys    Sat Nov 20 11:23:18 2010 (4CE79386)
fffff880`03901000 fffff880`039ca000   HTTP     HTTP.sys     Sat Nov 20 11:24:30 2010 (4CE793CE)
fffff880`05ba8000 fffff880`05bfd000   udfs     udfs.sys     Sat Nov 20 11:26:11 2010 (4CE79433)
fffff880`03ea7000 fffff880`03ec5000   dfsc     dfsc.sys     Sat Nov 20 11:26:31 2010 (4CE79447)
fffff880`03e24000 fffff880`03ea7000   csc      csc.sys      Sat Nov 20 11:27:12 2010 (4CE79470)
fffff880`03c00000 fffff880`03c51000   rdbss    rdbss.sys    Sat Nov 20 11:27:51 2010 (4CE79497)
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Sat Nov 20 11:43:10 2010 (4CE7982E)
fffff880`0108c000 fffff880`010c8000   vmbus    vmbus.sys    Sat Nov 20 11:57:29 2010 (4CE79B89)
fffff880`01649000 fffff880`01659000   vmstorfl vmstorfl.sys Sat Nov 20 11:57:30 2010 (4CE79B8A)
fffff880`04f51000 fffff880`04f61000   CompositeBus CompositeBus.sys Sat Nov 20 12:33:17 2010 (4CE7A3ED)
fffff880`04866000 fffff880`048a9000   ks       ks.sys       Sat Nov 20 12:33:23 2010 (4CE7A3F3)
fffff880`02956000 fffff880`02964000   kbdhid   kbdhid.sys   Sat Nov 20 12:33:25 2010 (4CE7A3F5)
fffff880`03f8f000 fffff880`03fb3000   HDAudBus HDAudBus.sys Sat Nov 20 12:43:42 2010 (4CE7A65E)
fffff880`05000000 fffff880`05019000   HIDCLASS HIDCLASS.SYS Sat Nov 20 12:43:49 2010 (4CE7A665)
fffff880`051e4000 fffff880`051f2000   hidusb   hidusb.sys   Sat Nov 20 12:43:49 2010 (4CE7A665)
fffff880`0293b000 fffff880`02955c80   usbaudio usbaudio.sys Sat Nov 20 12:43:52 2010 (4CE7A668)
fffff880`0509b000 fffff880`050f7000   HdAudio HdAudio.sys Sat Nov 20 12:44:23 2010 (4CE7A687)
fffff880`048ad000 fffff880`048bf000   umbus    umbus.sys    Sat Nov 20 12:44:37 2010 (4CE7A695)
fffff880`04f13000 fffff880`04f51000   1394ohci 1394ohci.sys Sat Nov 20 12:44:56 2010 (4CE7A6A8)
fffff880`038d6000 fffff880`038e9000   ndisuio ndisuio.sys Sat Nov 20 12:50:08 2010 (4CE7A7E0)
fffff880`03ed6000 fffff880`03efc000   tunnel   tunnel.sys   Sat Nov 20 12:51:50 2010 (4CE7A846)
fffff880`03d7c000 fffff880`03da2000   pacer    pacer.sys    Sat Nov 20 12:52:18 2010 (4CE7A862)
fffff880`0507b000 fffff880`05090000   NDProxy NDProxy.SYS Sat Nov 20 12:52:20 2010 (4CE7A864)
fffff880`04800000 fffff880`04821000   raspptp raspptp.sys Sat Nov 20 12:52:31 2010 (4CE7A86F)
fffff880`04fa7000 fffff880`04fd6000   ndiswan ndiswan.sys Sat Nov 20 12:52:32 2010 (4CE7A870)
fffff880`04f77000 fffff880`04f9b000   rasl2tp rasl2tp.sys Sat Nov 20 12:52:34 2010 (4CE7A872)
fffff880`03dc7000 fffff880`03de2000   wanarp   wanarp.sys   Sat Nov 20 12:52:36 2010 (4CE7A874)
fffff880`03de2000 fffff880`03df6000   termdd   termdd.sys   Sat Nov 20 13:03:40 2010 (4CE7AB0C)
fffff800`02e04000 fffff800`02e4d000   hal      hal.dll      Sat Nov 20 15:00:25 2010 (4CE7C669)
fffff880`00c83000 fffff880`00cd2000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 15:03:51 2010 (4CE7C737)
fffff880`00edd000 fffff880`00f9d000   CI       CI.dll       Sat Nov 20 15:12:36 2010 (4CE7C944)
fffff800`00bd4000 fffff800`00bde000   kdcom    kdcom.dll    Sat Feb 05 18:52:49 2011 (4D4D8061)
fffff880`039ca000 fffff880`039e8000   bowser   bowser.sys   Wed Feb 23 06:55:04 2011 (4D649328)
fffff880`048bf000 fffff880`048da000   USBSTOR USBSTOR.SYS Fri Mar 11 06:37:16 2011 (4D79A6FC)
fffff880`048da000 fffff880`048e4000   MacHALDriver MacHALDriver.sys Thu Mar 17 10:31:31 2011 (4D81C6E3)
fffff880`051d6000 fffff880`051d7f00   USBD     USBD.SYS     Fri Mar 25 06:28:59 2011 (4D8C0BFB)
fffff880`03f1d000 fffff880`03f28000   usbohci usbohci.sys Fri Mar 25 06:29:03 2011 (4D8C0BFF)
fffff880`03f7e000 fffff880`03f8f000   usbehci usbehci.sys Fri Mar 25 06:29:04 2011 (4D8C0C00)
fffff880`03f28000 fffff880`03f7e000   USBPORT USBPORT.SYS Fri Mar 25 06:29:12 2011 (4D8C0C08)
fffff880`051b9000 fffff880`051d6000   usbccgp usbccgp.sys Fri Mar 25 06:29:14 2011 (4D8C0C0A)
fffff880`05021000 fffff880`0507b000   usbhub   usbhub.sys   Fri Mar 25 06:29:25 2011 (4D8C0C15)
fffff880`03fb3000 fffff880`03fd7000   mrxsmb20 mrxsmb20.sys Wed Apr 27 05:39:37 2011 (4DB781E9)
fffff880`03800000 fffff880`0382d000   mrxsmb   mrxsmb.sys   Wed Apr 27 05:40:38 2011 (4DB78226)
fffff880`02992000 fffff880`029aa000   BTHUSB   BTHUSB.sys   Thu Apr 28 06:54:56 2011 (4DB8E510)
fffff880`05afc000 fffff880`05b2d000   srvnet   srvnet.sys   Fri Apr 29 06:05:35 2011 (4DBA2AFF)
fffff880`05b3f000 fffff880`05ba8000   srv2     srv2.sys     Fri Apr 29 06:05:46 2011 (4DBA2B0A)
fffff880`05e19000 fffff880`05eb1000   srv      srv.sys      Fri Apr 29 06:06:06 2011 (4DBA2B1E)
fffff880`028c8000 fffff880`028d6000   KeyMagic KeyMagic.sys Wed May 11 04:24:39 2011 (4DC9E557)
fffff880`029ca000 fffff880`029dd000   applebmt applebmt.sys Wed May 25 10:25:06 2011 (4DDCAED2)
fffff880`00c73000 fffff880`00c7a000   AppleMNT AppleMNT.sys Mon Jun 13 21:49:53 2011 (4DF65BD1)
fffff880`01552000 fffff880`01565000   AppleHFS AppleHFS.sys Mon Jun 13 21:49:57 2011 (4DF65BD5)
fffff880`0387b000 fffff880`03883000   KeyAgent KeyAgent.sys Wed Jun 15 22:45:19 2011 (4DF90BCF)
fffff880`0382d000 fffff880`0387b000   mrxsmb10 mrxsmb10.sys Sat Jul 09 05:46:28 2011 (4E17C104)
fffff880`05f6f000 fffff880`05f78000   ALSysIO64 ALSysIO64.sys Sun Jul 10 03:27:45 2011 (4E18F201)
fffff880`03ca5000 fffff880`03d2e000   afd      afd.sys      Wed Dec 28 05:59:20 2011 (4EFA9418)
fffff880`0515c000 fffff880`05177000   AtihdW76 AtihdW76.sys Thu Feb 23 14:30:12 2012 (4F463154)
fffff880`01565000 fffff880`0156f000   Fs_Rec   Fs_Rec.sys   Thu Mar 01 05:41:06 2012 (4F4EEFD2)
fffff880`00d84000 fffff880`00d99000   partmgr partmgr.sys Sat Mar 17 07:06:09 2012 (4F641BC1)
fffff880`040db000 fffff880`040e1c00   GEARAspiWDM GEARAspiWDM.sys Thu May 03 22:56:17 2012 (4FA2E2E1)
fffff880`013ab000 fffff880`013c6000   ksecdd   ksecdd.sys   Sat Jun 02 05:50:23 2012 (4FC97F6F)
fffff880`02800000 fffff880`0288c000   bthport bthport.sys Fri Jul 06 23:07:41 2012 (4FF7458D)
fffff880`00e00000 fffff880`00ec2000   Wdf01000 Wdf01000.sys Thu Jul 26 05:25:13 2012 (5010AA89)
fffff880`05f00000 fffff880`05f36000   WUDFRd   WUDFRd.sys   Thu Jul 26 05:26:06 2012 (5010AABE)
fffff880`05ee7000 fffff880`05f00000   WudfPf   WudfPf.sys   Thu Jul 26 05:26:45 2012 (5010AAE5)
fffff880`00ec2000 fffff880`00ed2000   WDFLDR   WDFLDR.SYS   Thu Jul 26 05:29:04 2012 (5010AB70)
fffff880`0174c000 fffff880`017ac000   NETIO    NETIO.SYS    Wed Aug 22 18:11:28 2012 (5034F6A0)
fffff880`0165a000 fffff880`0174c000   ndis     ndis.sys     Wed Aug 22 18:11:46 2012 (5034F6B2)
fffff880`014cf000 fffff880`01541000   cng      cng.sys      Fri Aug 24 18:47:16 2012 (5037A204)
fffff880`017ac000 fffff880`017d7000   ksecpkg ksecpkg.sys Fri Aug 24 18:48:29 2012 (5037A24D)
fffff880`05b2d000 fffff880`05b3f000   tcpipreg tcpipreg.sys Wed Oct 03 18:07:26 2012 (506C62BE)
fffff880`01600000 fffff880`01649000   fwpkclnt fwpkclnt.sys Thu Jan 03 05:06:48 2013 (50E4F5C8)
fffff880`02964000 fffff880`02979000   LGSHidFilt LGSHidFilt.Sys Thu Jan 17 22:15:00 2013 (50F85BC4)
fffff880`01455000 fffff880`0148f000   fvevol   fvevol.sys   Thu Jan 24 05:11:24 2013 (5100A65C)
fffff800`02e4d000 fffff800`03433000   nt       ntkrnlmp.exe Tue Mar 19 05:21:42 2013 (5147D9C6)
fffff880`04000000 fffff880`04046000   dxgmms1 dxgmms1.sys Wed Apr 10 06:27:15 2013 (5164DC13)
fffff880`04100000 fffff880`041f4000   dxgkrnl dxgkrnl.sys Wed Apr 10 06:28:09 2013 (5164DC49)
fffff880`01209000 fffff880`013ab000   Ntfs     Ntfs.sys     Fri Apr 12 14:54:36 2013 (5167F5FC)
fffff880`028de000 fffff880`0293b000   CMUSBDAC CMUSBDAC.sys Mon Apr 15 06:26:09 2013 (516B7351)
fffff880`01800000 fffff880`01a00000   tcpip    tcpip.sys    Wed May 08 06:16:17 2013 (5189C381)
fffff880`0117a000 fffff880`011b7000   MpFilter MpFilter.sys Sat Jun 08 02:01:11 2013 (51B26637)
fffff880`03fd7000 fffff880`03ff9000   NisDrvWFP NisDrvWFP.sys Sat Jun 08 02:02:10 2013 (51B26672)
fffff880`015bb000 fffff880`015d1000   RzFilter RzFilter.sys Tue Jul 02 09:39:26 2013 (51D2759E)
fffff880`040e2000 fffff880`040ff880   RzDxgk   RzDxgk.sys   Tue Jul 02 09:39:29 2013 (51D275A1)
Unloaded modules:
fffff880`014a5000 fffff880`014b3000   crashdmp.sys
fffff880`014b3000 fffff880`014bf000   dump_ataport
fffff880`014bf000 fffff880`014c8000   dump_atapi.s
fffff880`015da000 fffff880`015ed000   dump_dumpfve
fffff880`05eb1000 fffff880`05ee7000   WUDFRd.sys
fffff880`05f78000 fffff880`05fc0000   dtsoftbus01.
fffff880`05f78000 fffff880`05fe9000   spsys.sys
fffff880`05fe9000 fffff880`05fef000   RTCore64.sys
start             end                 module name
.shell: Process exited

Cosmos_i7 · July 26, 2013

Thanks will uninstall drivers and install the newer ones. I did notice that previous Blacklight would report that the GPU drivers were only 18 months outdated but recently it increased to 47 months which I thought was strange, may have had something to do with the large Windows update I had to carry out.

The IR receiver driver is for using a remote with the iMac, I do not have the remote so I could get rid of this driver how would I go about doing this though? Is it simply going to control panel and uninstall the program with the driver on it?

As for the BIOS there isn't much I can do since it is a Mac and it doesn't really have a BIOS so I am stuck with the same version as when I bought it in October 2009. Is that date in MM/DD/YY format or DD/MM/YY? I am from the UK so we use the DD/MM/YY format so is it saying it is the 9th March 2009 or 3rd September 2009? Since this iMac only came out in October 2009 the BIOS shouldn't be from March.

Anyway I will uninstall Catalyst control centre and find the latest drivers, then I will use Kombustor to stress test the GPU as I prefer using that.

Thanks

Cosmos_i7 · July 26, 2013

After launching Catalyst control centre it stated that no driver has been installed, I believe it may have been deleted during an update since I recall installing the drivers. Will report back once new drivers have been installed.

Cosmos_i7 · July 26, 2013

Seems to be working fine now, run it through several benchmarks and no problems have occurred yet, will post again if anything does happen but looks like it is solved now.

Thanks

Cosmos_i7 · July 26, 2013

Looks like the problem has returned. I will upload the dump again however I did notice in the blue screen it stating "Attempt to reset the display driver and recover from timeout failed" After that just the generic blue screen text.

New blue screen dump.zip

YoYo155 · July 26, 2013

Thanks will uninstall drivers and install the newer ones. I did notice that previous Blacklight would report that the GPU drivers were only 18 months outdated but recently it increased to 47 months which I thought was strange, may have had something to do with the large Windows update I had to carry out.

The IR receiver driver is for using a remote with the iMac, I do not have the remote so I could get rid of this driver how would I go about doing this though? Is it simply going to control panel and uninstall the program with the driver on it?

As for the BIOS there isn't much I can do since it is a Mac and it doesn't really have a BIOS so I am stuck with the same version as when I bought it in October 2009. Is that date in MM/DD/YY format or DD/MM/YY? I am from the UK so we use the DD/MM/YY format so is it saying it is the 9th March 2009 or 3rd September 2009? Since this iMac only came out in October 2009 the BIOS shouldn't be from March.

Anyway I will uninstall Catalyst control centre and find the latest drivers, then I will use Kombustor to stress test the GPU as I prefer using that.

Thanks

MSI afterburner + Windows 7= a big no no.

http://carrona.org/drivers/driver.php?id=RTCore64.sys

I believe the format is DD/MM/YYYY.

Just uninstall it that way it shouldn't be called into the kernel (IRFilter).

Looks like the problem has returned. I will upload the dump again however I did notice in the blue screen it stating "Attempt to reset the display driver and recover from timeout failed" After that just the generic blue screen text.

I have looked through that dump but for the reason mentioned above I suggest you use a different tool to stress your GPU with.

Unloaded modules:

fffff880`01800000 fffff880`0180c000 dump_ataport

fffff880`0180c000 fffff880`01815000 dump_atapi.s

fffff880`01815000 fffff880`01828000 dump_dumpfve

fffff880`019ed000 fffff880`019fb000 crashdmp.sys

fffff880`0425a000 fffff880`04275000 AtihdW76.sys

fffff880`04893000 fffff880`04eba000 atikmdag.sys

fffff880`059ae000 fffff880`059bc000 monitor.sys

fffff880`05c00000 fffff880`05c36000 WUDFRd.sys

fffff880`0880c000 fffff880`0887d000 spsys.sys

fffff880`0887d000 fffff880`08883000 RTCore64.sys

fffff880`088ab000 fffff880`088b6000 atdcm64a.sys

fffff880`088b6000 fffff880`088b8000 MSPCLOCK.sys

fffff880`088b8000 fffff880`088ba000 MSPQM.sys

fffff880`088ba000 fffff880`088bd000 MSKSSRV.sys

fffff880`088bd000 fffff880`088bf000 MSTEE.sys

fffff880`088bf000 fffff880`088c7000 drmkaud.sys

fffff880`088c7000 fffff880`088d3000 getbus.sys

fffff880`088d3000 fffff880`088de000 atdcm64a.sys

fffff880`088de000 fffff880`088e4000 RTCore64.sys

fffff880`09fd8000 fffff880`09fde000 RTCore64.sys

fffff880`09fde000 fffff880`09fe4000 RTCore64.sys

Those are ATI drivers and MSI kombustor I can't verify because they weren't in memory anymore when the dump was taken.

AndrewReaganM · July 26, 2013

Have you tried putting in the Windows disk and starting a repair? That is if it doesn't have anything to do with video drivers.

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Cause of blue screen other than overheating

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