G-sync randomly disabled?

[Virtual01]

So I was just playing Dark Souls and I started to notice some slight screen tearing while I thought I was playing with G-sync enabled. I tried other games to make sure I wasn't going crazy and sure enough there was screen tearing. I went into the Nvidia control panel to re-enable G-sync and the option straight up wasn't there. After a restart everything was fine but this is a bit concerning. What could have caused that? Could the gsync module in my display have stopped working somehow?

[sms1202]

Some driver issue maybe  ?

[GrimNeo]

Some driver issue maybe  ?

I'm not having any issues and I'm using the latest Nvidia driver.

[CyanideInsanity]

Try disconnecting the dp cable, gsync should be available again after plugging it back in.

I've no idea if its a software or hardware issue on the module or panel but at least for benq's xl2420g its a known issue that I don't think has been solved yet.

I've had this issue since January when I bought mine and did contact benq about it and they linked a few GeForce forum threads all having the same issue.

As annoying as it is I've not looked much further since its momentarily fixed relatively easy.

Also when did it deactivate, during use or after sleeping or other inactivity? Because the latter is my issue.

[Virtual01]

Try disconnecting the dp cable, gsync should be available again after plugging it back in.

I've no idea if its a software or hardware issue on the module or panel but at least for benq's xl2420g its a known issue that I don't think has been solved yet.

I've had this issue since January when I bought mine and did contact benq about it and they linked a few GeForce forum threads all having the same issue.

As annoying as it is I've not looked much further since its momentarily fixed relatively easy.

Also when did it deactivate, during use or after sleeping or other inactivity? Because the latter is my issue.

 

Not sure when it started to occur. I had Dark Souls set to run at 72 fps, half the native refresh rate of my monitor so I only noticed it when the framerate dropped to a constant 71 for reasons I can only attribute to Dark Souls being weird. What is strange is that I think it happened after I restarted my PC and it just took me a while to notice.

[iDeJayDzn]

If you have it enabled before the driver update and installed the newer driver and clicked the fresh install button then G-Sync will of mostly likely turned itself off. Uncheck the fresh install button if you want to keep custom settings within Nvidia Control Panel. (It also states this when installing the driver)