Jump to content

Unspecified Printer

Adashmada
 Share
Posted

Hello,

I'm trying to help my grandparents out to get there printer working which is a HP LaserJet 6L. The issue I am having is that the computer can see that the printer is connected (via USB) but it doesn't recognise that it is a printer and is therefore under the "Unspecified" in device manager. I have tried adding it by right clicking and clicking add a device but when it then installs the drivers it then says I need to troubleshoot it but it cant fix it.

 

Any ideas? Thanks guys/gurls.

i5 3570K,Swiftech H220, Fractal Design Define R2 XL, Windforce GTX 760, 1tb Hitachi, 3tb Seagate, 120gb Samsung 840 EVO, XSTAR DP2710, Asus P8Z77 LX, 12gb Corsair Veangance, AX760

Link to comment
https://linustechtips.com/topic/38315-unspecified-printer/
Share on other sites
Link to post
Share on other sites
Posted

Yeah, you're going to need to install the driver for it, most likely from the HP website, like colonel_mortis said.

System Spec - Case: Cooler Master Elite 311 - Mobo: Asus Rampage III Extreme - CPU: Intel Core i7 950 @ 3.5 Ghz - Heatsink/Cooler: Cooler Master Hyper 612, w/ Corsair SP120's - Ram: 16GB Of 1866 Corsair Vengeance - GPU: 2x EVGA GTX 660 Ti's In SLI @ 1015 Mhz - HDD: Seagate Barracuda 2TB - SSD: OCZ Vertex 4 128GB - PSU: Coolmax 800W Semi Modular, 80+ Bronze - OS: Win 7 Ultimate x64.

 

Peripherals - Monitor: Acer G246HL (TN 24" 1080p LED 60Hz) - Keyboard: Corsair K70 - Mouse: ? - Mouse Mat: Razer Vespula - Headset: Asus Orion.

Link to comment
https://linustechtips.com/topic/38315-unspecified-printer/#findComment-503065
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×