[Problem] ASUS Strix 970 No Signal

[alertalbert]

Hello, I am having a problem with my Strix 970 card I purchased two months ago. Whenever I launch full Windows, I can navigate around normally for about 10 seconds. Then my monitor displays no signal. I have done a full system reset, reset my motherboard CMOS, and now I am out of ideas. I am running Windows 8.1. What could I possibly do to fix this issue?

[CoolaxGaming]

Other system specs?

[alertalbert]

Other system specs?

CPU - i5 4460

Motherboard - ASRock H97 Pro4

RAM - Kingston HyperX Fury Black 8GB 1600MHz

Storage - Crucial MX100 256GB

PSU - Corsair CX750M

Other Expansion - Gigabyte Wifi/Bluetooth expansion card

[RollinLower]

does your card get very hot? maybe it shuts itself off due to overheating?

[alertalbert]

does your card get very hot? maybe it shuts itself off due to overheating?

I've felt the card and it doesn't feel overly hot. I can boot into Safe Mode.

[CoolaxGaming]

CPU - i5 4460

Motherboard - ASRock H97 Pro4

RAM - Kingston HyperX Fury Black 8GB 1600MHz

Storage - Crucial MX100 256GB

PSU - Corsair CX750M

Other Expansion - Gigabyte Wifi/Bluetooth expansion card

Try and plug the monitor connection wire to the mobo.

[alertalbert]

Try and plug the monitor connection wire to the mobo.

I've tested this, and the integrated graphics work perfectly.

[CoolaxGaming]

I've tested this, and the integrated graphics work perfectly.

OK, when you are in intergreated grapgics, install the latest Nvidia drivers.

[alertalbert]

OK, when you are in intergreated grapgics, install the latest Nvidia drivers.

I have tried version 350.12 but the issue still persists

[CoolaxGaming]

I have tried version 350.12 but the issue still persists

Hmm.

When on Intergreated graphics, install DDU and run it.

Then try installing the latest drivers

[alertalbert]

Hmm.

When on Intergreated graphics, install DDU and run it.

Then try installing the latest drivers

That unfortunately did not work.

[PaulwallM3]

Call asus, let us know what they say

[alertalbert]

Call asus, let us know what they say

I am currently in an email conversation with a rep discussing the matter. I will let you know what comes of it and my experience with ASUS customer service.

[alertalbert]

Call asus, let us know what they say

An RMA request was created on May 18^th and they received my card on June 1^st. The RMA finished on June 5^th and today I received a working card. The process went surprisingly well and I am pleased with the results.