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Thermal pads

ShadowSlayer

So the thing is... I have Acer Aspire 5520. I sent it to cleaning and they changed the thermal paste, that's ok but i realized that the thermal pads are missing and the laptop is unuseable now.

It overheats when idleing. I tried to use CPU thermal paste as replacement, but that didn't work.

Can i get new thermal pads or something or my laptop is a goner?

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Just get thermal tape or whatever its called, should be cheap.

CPU: AMD R7 5800x | GPU: XFX 5500XT 4GB | RAM: 2x8GB Kingston Fury Renegade 3600MHz CL16 | Cooling: Deepcool Gammaxx L360 | MB: Aorus B550 Elite V2 | Storage: Samsung 850 Evo 250gb & WD20EAZX | Case: Antec DF700

 

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yeah you totally can but make sure to get the right thickness, best would be to contact Acer, also call that idiot who cleaned it, because hes an idiot ^^

CPU: Xeon 1230v3 - GPU: GTX 770  - SSD: 120GB 840 Evo - HDD: WD Blue 1TB - RAM: Ballistix 8GB - Case: CM N400 - PSU: CX 600M - Cooling: Cooler Master 212 Evo

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yeah you totally can but make sure to get the right thickness, best would be to contact Acer, also call that idiot who cleaned it, because hes an idiot ^^

agreed they should have to intsall them, they took them out.
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So the thing is... I have Acer Aspire 5520. I sent it to cleaning and they changed the thermal paste, that's ok but i realized that the thermal pads are missing and the laptop is unuseable now.

It overheats when idleing. I tried to use CPU thermal paste as replacement, but that didn't work.

Can i get new thermal pads or something or my laptop is a goner?

Contact the people who worked on your laptop, they need to take care of this.  Yes, you can buy thermal pads on your own, but you shouldn't have to.  You paid for a service, and they didn't hold up their end of the bargain.

"I genuinely dislike the promulgation of false information, especially to people who are asking for help selecting new parts."

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Contact the people who worked on your laptop, they need to take care of this.  Yes, you can buy thermal pads on your own, but you shouldn't have to.  You paid for a service, and they didn't hold up their end of the bargain.

 

agreed they should have to intsall them, they took them out.

 

yeah you totally can but make sure to get the right thickness, best would be to contact Acer, also call that idiot who cleaned it, because hes an idiot ^^

 

I contacted the main office of the shop and they said that the guy worked there (and on my laptop) was fired long time ago. They can't fix his mistake if i don't have my check.

I will figure something out.

Thanks for all the help. :)

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I contacted the main office of the shop and they said that the guy worked there (and on my laptop) was fired long time ago. They can't fix his mistake if i don't have my check.

I will figure something out.

Thanks for all the help. :)

No, I'm sorry that is not acceptable. As an employee,you work as an agent of that company. Just because your "agent" was fired, doesn't mean the company is off the hook. Fight this.

"I genuinely dislike the promulgation of false information, especially to people who are asking for help selecting new parts."

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