Jump to content

Blue Screened....

FineVisionz
By FineVisionz
in Troubleshooting
 Share
Posted

What was the error code it gave? Do you know?

Laptop - Lenovo Y50   Keyboard - Corsair K95 RGB Cherry MX Brown   Mouse - Logitech G502 Proteus Core   Mousepad - Razer Firefly


 


Please read the LTT Code of Conduct before submitting a post

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4490810
Share on other sites
Link to post
Share on other sites
Posted

No,  I will make sure to write it down if it happens again.

Yeah, unfortunately there's really not much I can do if I don't know what the error code was.

Laptop - Lenovo Y50   Keyboard - Corsair K95 RGB Cherry MX Brown   Mouse - Logitech G502 Proteus Core   Mousepad - Razer Firefly


 


Please read the LTT Code of Conduct before submitting a post

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4490853
Share on other sites
Link to post
Share on other sites
Posted

Test ram, check temps.

Are you oc'd

G3258 @ 4.5 | 8GB Team Vulcan RAM | 128GB Kingston V300 SSD (I didn't know what I was doing when I bought it) | MSI H81I Motherboard | Corsair H55 with Noctua NF-P12 | EVGA SSC GTX 960 4GB | OCZ 550W Fully Modular PSU with Noctua NF-A14 | Cooler Master Elite 130 (Soon to be something cool)

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4490895
Share on other sites
Link to post
Share on other sites
Posted

Administrative Tools -> Event Viewer

Hmmm. Didn't know you could do that. Will definitely remember this for future use.

Laptop - Lenovo Y50   Keyboard - Corsair K95 RGB Cherry MX Brown   Mouse - Logitech G502 Proteus Core   Mousepad - Razer Firefly


 


Please read the LTT Code of Conduct before submitting a post

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4490926
Share on other sites
Link to post
Share on other sites
Posted

So I was playing a game with some friends(H1Z1)  and my game suddenly crashes.  So I just go and restart the game and that's when I blue screened.  This has happend twice.  Last night and tonight.  Anyone got any ideas on why this is happening?

 

Hey FineVisionz,
 
You would need to provide some additional info in order for us to help you out. :)
What was the error (a screenshot of it would be useful)? Did the computer or the motherboard make any beeping sounds? Are your temps within normal ranges? Are there any strange noises coming from the case when the crash happens (faster fan spins, louder storage drives, etc.)? 
It would also be useful if you post your system specs here. :)
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4492705
Share on other sites
Link to post
Share on other sites
Posted
  • Author

My computer specs,  Nothing is over clocked.

 

  • CPU
    AMD FX 6300
  • Motherboard
    Asus M5A99FX PRO R2.0
  • RAM
    16GB Corsair Vengeance (2x8) 1600 Mhz
  • GPU
    Powercolor Radeon 7850
  • Case
    Cooler Master CM Storm Scout
  • Storage
    PNY Optima 240GB SSD, Seagate 1TB Hard Drive
  • PSU
    Antec 650w 80+ Bronze
  • Cooling
    (Stock)
  • Operating System
    Windows 7 64bit
 
THE BLUE SCREEN CODE:  BUG CHECK CODE: 0X00000116
 
If you need any more info and or if this is not the right code, tell me what you need and I should be able to get it.
Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4493409
Share on other sites
Link to post
Share on other sites
Posted

Ok. after reversing looking up. The Bug Check String is, looks like to be: VIDEO_TDR_ERROR

TDR means: Timeout Detection and Recovery

VIDEO means: your graphics card drivers.

This error occurs when Windows was unable to recover the graphics card drivers that has just crashed (unable to restart it).

When this occurs, it means that the graphics card itself is not responding, and a restart is needed.

The fix:

-> Download the latest AMD graphics card drivers.

-> Uninstall the current ones, and install the latets one just downloaded. (DO NOT install over. Uninstall the old driver first)

-> Once done, restart your system.

-> Now make sure that the graphics card temperature are under 100C under heavy load. You can use FurMark (free) for this. http://www.ozone3d.net/benchmarks/fur/. FurMark is a GPU stressing tool. If you have you have your own, that is fine. The point is just to make sure that the GPU remains well bellow 100C under heavy load.

-> If all is good, great

-> If the temperature are good and it crashes again on you. On rare cases, a bug introduced is on the hardware itself. To fix that, it is actually simple. A bit annoying, but really simple. Cut the power. So shutdown your system. unplug it form teh wall (or use the power supply switch on the back, if you have one), and hit the power button of the system to empty all power in the capacitors. Now plug it back in (or switch the power supply back on), and now turn on your computer.

You should be good. If the problem happens again, than that was not that, and the issue can either be your graphics card is faulty or the latest drivers have a bug with your card. In such case, uninstall them, restart and try AMD Radeon latest Beta drivers, OR try older drivers and use them until newer ones comes out. In each cases, uninstall the currently installed drivers, before installing the newly downloaded drivers. Don't override the drivers.

If your problem is fixed great. If not, then it could be Windows that got corrupted in some way (did you ever got a virus? Remember that an Anti-virus only removes viruses, if the virus has infected your system already and your anti-virus was unable to warn you about before hand, then it will simply remove it. It can't fix system files that have been modified by the virus. And OS re-install is needed.

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4493585
Share on other sites
Link to post
Share on other sites
Posted

 

My computer specs,  Nothing is over clocked.

 

  • CPU
    AMD FX 6300
  • Motherboard
    Asus M5A99FX PRO R2.0
  • RAM
    16GB Corsair Vengeance (2x8) 1600 Mhz
  • GPU
    Powercolor Radeon 7850
  • Case
    Cooler Master CM Storm Scout
  • Storage
    PNY Optima 240GB SSD, Seagate 1TB Hard Drive
  • PSU
    Antec 650w 80+ Bronze
  • Cooling
    (Stock)
  • Operating System
    Windows 7 64bit
 
THE BLUE SCREEN CODE:  BUG CHECK CODE: 0X00000116
 
If you need any more info and or if this is not the right code, tell me what you need and I should be able to get it.

 

 

This error indicates problems with your video drivers. Updating to the latest official drivers for your graphics card.
 
Captain_WD.

If this helped you, like and choose it as best answer - you might help someone else with the same issue. ^_^
WDC Representative, http://www.wdc.com/ 

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4493685
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Ok. after reversing looking up. The Bug Check String is, looks like to be: VIDEO_TDR_ERROR

TDR means: Timeout Detection and Recovery

VIDEO means: your graphics card drivers.

This error occurs when Windows was unable to recover the graphics card drivers that has just crashed (unable to restart it).

When this occurs, it means that the graphics card itself is not responding, and a restart is needed.

The fix:

-> Download the latest AMD graphics card drivers.

-> Uninstall the current ones, and install the latets one just downloaded. (DO NOT install over. Uninstall the old driver first)

-> Once done, restart your system.

-> Now make sure that the graphics card temperature are under 100C under heavy load. You can use FurMark (free) for this. http://www.ozone3d.net/benchmarks/fur/. FurMark is a GPU stressing tool. If you have you have your own, that is fine. The point is just to make sure that the GPU remains well bellow 100C under heavy load.

-> If all is good, great

-> If the temperature are good and it crashes again on you. On rare cases, a bug introduced is on the hardware itself. To fix that, it is actually simple. A bit annoying, but really simple. Cut the power. So shutdown your system. unplug it form teh wall (or use the power supply switch on the back, if you have one), and hit the power button of the system to empty all power in the capacitors. Now plug it back in (or switch the power supply back on), and now turn on your computer.

You should be good. If the problem happens again, than that was not that, and the issue can either be your graphics card is faulty or the latest drivers have a bug with your card. In such case, uninstall them, restart and try AMD Radeon latest Beta drivers, OR try older drivers and use them until newer ones comes out. In each cases, uninstall the currently installed drivers, before installing the newly downloaded drivers. Don't override the drivers.

If your problem is fixed great. If not, then it could be Windows that got corrupted in some way (did you ever got a virus? Remember that an Anti-virus only removes viruses, if the virus has infected your system already and your anti-virus was unable to warn you about before hand, then it will simply remove it. It can't fix system files that have been modified by the virus. And OS re-install is needed.

I ran FurMark for about 5min and my temperatures rose and idled to 77*c with the fans on 61%

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4493733
Share on other sites
Link to post
Share on other sites
Posted
  • Author

So I updated my drivers and everything was going fine for the past 6 days, then today I boot up, hop in a game and the game crashes... When I relaunch the game I blue screen again.  I had the same code as last time as well,  0x00000116 

 

It can't be graphics drivers as I have just updated them and it is not overheating.  What else could it be?

 

*EDIT*

 

I have followed this video and will update again if I get another Blue screen 

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4574359
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Does it blue screen on any other game? H1Z1 has some bugs to be worked out, so i would check to see if you blue screen on other games.

Nope,  H1Z1 is the only game I have had it happen in.  I also had a CPU and GPU Monitor running and my GPU Maxed out with 98% usage and max temp. of 74*c.   My CPU Got to around 74% usage and a max temp of 56*c

Link to comment
https://linustechtips.com/topic/330769-blue-screened/#findComment-4578423
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×