Steel Series H Wireless problem

[PorkRiceBowl]

Hello everyone

 

I recently received my Steelseries wireless Headset and after carefully pluging it in usb and AC adaptatori foud it quite weird that it was impossible to turn it off... except if removing batteries.

 

So i was wondering if there were known issues about this headset, if anyone knows how to solve this ?

 

I only puged in USB (on PC) and AC at the moment, maybe i'm doing something wrong, maybe it's turned off but the battery  level still shows int the led display of the base. I kept the power button on the headset pushed down for way more than 2 second and no indications of it bein shut down.

 

I hope it is clear enough and i did not forget any substancial info.

 

Thx in advance

[Nexxus]

you need to press and hold power to shut down, press will mute mic. if that doesnt work its broken, it will make a double beep to tell you its off.

[PorkRiceBowl]

So I guess the button is broken

 

Other than that I have no problem whith it, sounds great and battery is good, but just, having to take the battery out of it so it is turned off is a pity.

 

I also forgot to mention that when I set all this up, the headset turned ON when i inserted the battery whithout me pushing any button, if that can help.

[ShearMe]

Sounds like an RMA issue.

[PorkRiceBowl]

Well

 

In the end the headset appeared to be flawed, so they'll send me another one

 

Such a shame that a high grade company like steel series let non-functionnal products pass

[PorkRiceBowl]

I received a new one and it works perfectly, nothing else to  add there.

 

I guess this topic can be closed happily then

[ShearMe]

I received a new one and it works perfectly, nothing else to  add there.

 

I guess this topic can be closed happily then

 

Thank you for letting us know!