Sims 4 Not Starting Up

[snoopy6489]

Hello

I went to play the Sims 4 and it keeps telling me that My gpu is not supported. I was playing it no problem about a week or two ago. I have tried re installing but it did not work. My gpu is a Nvidia Geforce GT 750M. I have attached a picture of the error and my DxDiag info.

Thanks.

 

DxDiag.txt

[MRE Teck]

Yea your GPU may not be compatible since it is not that good a gpu

[snoopy6489]

Yea your GPU may not be compatible since it is not that good a gpu

it was working about week or two ago.

[Altecice]

it was working about week or two ago.

 

Have you updated your GPU drivers recently? It might be worth a try to revert back.

[MRE Teck]

it was working about week or two ago.

Maybe there was an update or something or thing with your .gpu like a driver ipdate

[snoopy6489]

Maybe there was an update or something or thing with your .gpu like a driver ipdate

I will try reinstalling geforce experience.

[redhalo626]

EA

[snoopy6489]

I just re installed gfe and the drivers and still does not  work.

[1wsx10]

geforce experience is a tool you use for updating your drivers.

reinstalling gforce experience when you want to backdate your driver is like getting your screw driver repaired when you want to fix a table

 

follow the instructions here to backdate your driver

[bob345]

I think this is on EA's end. Looks like what happend with cod ghost's on the pc when you used less than 6gb ram. It was a total bs issue

[snoopy6489]

i went back  to the previous driver and it still does not work it must have been a sims 4 update 

[snoopy6489]

I'm posting this so if any one else has this problem. If you are running the beta version of origin uninstall it and re install it and don't enable use the beta version of origin. That made it work for me. 

[TetraSky]

I'm posting this so if any one else has this problem. If you are running the beta version of origin uninstall it and re install it and don't enable use the beta version of origin. That made it work for me. 

Set your post as being the "Answer", then. That way people will know that you managed to fix it.