Computer not detecting gpu

[Froggerztech]

Basically windows is saying I am using microsoft basic display adapter instead of my r9 285. Help? Aslo, windows thinks my display is 4:3 instead of 16:9

[spwath]

Basically windows is saying I am using microsoft basic display adapter instead of my r9 285. Help?

Thats fine.

[Froggerztech]

Thats fine.

Well, if so, then why are none of my games running except tf2, which is running super choppily?

[ttam]

Install your drivers

[Froggerztech]

Install your drivers

Already did that

[Jerombolo]

Basically windows is saying I am using microsoft basic display adapter instead of my r9 285. Help? Aslo, windows thinks my display is 4:3 instead of 16:9

Have you installed the GPU drivers yet? It's the same with Nvidia

[JefferyD90]

Another classic case of not installing Windows right... If you really want help, message me.

[Froggerztech]

Have you installed the GPU drivers yet? It's the same with Nvidia

yes, I have

[DevilishBooster]

Basically windows is saying I am using microsoft basic display adapter instead of my r9 285. Help? Aslo, windows thinks my display is 4:3 instead of 16:9

 

1) Always post your complete system specs along with details about the issue you are experiencing. It will help a lot towards figuring out a solution.

2) How long have you had the card?

3) Was it working before and now it is suddenly not being recognized?

4) Have you tried re-seating the card into the PCIe slot?

5) Do you have the correct driver installed?

[Froggerztech]

Another classic case of not installing Windows right... If you really want help, message me.

So you are saying I need to reinstall windows?

[Jerombolo]

So you are saying I need to reinstall windows?

You probably don't

[JefferyD90]

So you are saying I need to reinstall windows?

No, Im saying you did it wrong to begin with.

[ttam]

If drivers are installed, video connector plugged into the GPU... you should be using the GPU

[Froggerztech]

1) Always post your complete system specs along with details about the issue you are experiencing. It will help a lot towards figuring out a solution.

2) How long have you had the card?

3) Was it working before and now it is suddenly not being recognized?

4) Have you tried re-seating the card into the PCIe slot?

5) Do you have the correct driver installed?

1) Cpu- amd fx 8320

    Mobo- gigabyte GA-970A-DS3P

    Ram-  adata xpg v2 8gb 1600 ddr3 (dual channel)

    GPU- xfx radeon r9 285

    PSU- evga supernova nex 750w 80+ bronze semi modular

2) Just got it after rmaing my previous one

3) never really working

4)yes

5)yes

[DevilishBooster]

1) Cpu- amd fx 8320

    Mobo- gigabyte GA-970A-DS3P

    Ram-  adata xpg v2 8gb 1600 ddr3 (dual channel)

    GPU- xfx radeon r9 285

    PSU- evga supernova nex 750w 80+ bronze semi modular

2) Just got it after rmaing my previous one

3) never really working

4)yes

5)yes

Ok. What was the issue with your previous one and how long did it work before you had to RMA it? If you have already RMA's one, I would recommend that you try contacting XFX customer support. It could be a DOA card.

 

[Froggerztech]

Ok. What was the issue with your previous one and how long did it work before you had to RMA it? If you have already RMA's one, I would recommend that you try contacting XFX customer support. It could be a DOA card.

I had the same problem as with this one.   I have no clue what I am doing wrong. 

[DevilishBooster]

I had the same problem as with this one.   I have no clue what I am doing wrong. 

 

What version of Windows are you using?

[DevilishBooster]

I had the same problem as with this one.   I have no clue what I am doing wrong. 

 

This may seem like a "duh" question, but do you have both 6-pin PCIe power connectors plugged into the card?

 

[NoMooreMercy]

You are connecting your DVI/HDMI/whatever to the GPU and not your motherboard, correct?

[Froggerztech]

What version of Windows are you using?

 

 8 pro

 

This may seem like a "duh" question, but do you have both 6-pin PCIe power connectors plugged into the card?

 

yes, I do, not a complete retard

 

You are connecting your DVI/HDMI/whatever to the GPU and not your motherboard, correct?

 

I do have my hdmi hooked to my gpu

[DevilishBooster]

yes, I do, not a complete retard

I meant no offense, but I had to ask. You would not believe how many times that is that issue.

So, to make sure I'm understanding you correctly, you can get to your desktop, but you cannot see the GC listed in Device Manager?

 

I'm a little confused on how you can be getting to the desktop if your card is not being recognized, given that the FX-8320 does not have integrated graphics and your mobo does not have native graphics support, so your display has to be coming out of the GC. Have you gone into CCC and made sure it is put to the display resolution you want?

 

[PaulKolby]

i dunno

[Beltboy]

It sounds like windows has decided the driver is not the right one so is still using its own, I've seen that happen before where the Catalyst installer doesn't detect the card correctly but it normally fails at that point it doesn't succeed but not work.

 

You could try deleting the device in device manager then reboot, it should then re-detect the card on boot and if you have the right drivers installed pick them up.

[Bonesy]

Check "Device Manager". What do you see under Display Adapters? If your card is listed, do you see a yellow exclamation point next to it? If you don't see it under Display Adapters, do you see it under "Other Devices"?

[Bittenfleax]

 8 pro

 

yes, I do, not a complete retard

 

 

I do have my hdmi hooked to my gpu

I am not sure if you have it (or someone said to download it). But get Nvida Geforce Experiance and download that. It might suddenly "detect" it and might work?