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AMD Shutdown issue

Captain_France
By Captain_France
in Graphics Cards
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Posted

Hey guy's

 

I seam to be having an issue where i will be gaming and randomly my computer will shut down.

 

I believe my graphics card which is an R9 290x is causing the issue. I will have the msi controller running and have my fan's set to about 70-80%, keeping in mind it has a reference cooler, and hovering at about 60 to 70 degrees celsius. It's also happening in different games. Diablo 3, WOW, Skyrim.

 

Any idea's on what it is and how to fix it?

 

 

 

 

I'm afraid to swear now because the overlords might hurt me. 

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well it could be its pulling to much power from the psu so it shuts off. If its blue screening it might be you need to update drivers.

No blue screen it just stop's. My screen's go black and the fan turns off. Nothing then happens.

 

Also i wouldn't think a 750w power suppy would be the issue

I'm afraid to swear now because the overlords might hurt me. 

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look at windows event viewer

it tells you why

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

Spoiler

Ryzen 3950X | AMD Vega Frontier Edition | ASUS X570 Pro WS | Corsair Vengeance LPX 64GB | NZXT H500 | Seasonic Prime Fanless TX-700 | Custom loop | Coolermaster SK630 White | Logitech MX Master 2S | Samsung 980 Pro 1TB + 970 Pro 512GB | Samsung 58" 4k TV | Scarlett 2i4 | 2x AT2020

 

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Posted

Hey guy's

 

I seam to be having an issue where i will be gaming and randomly my computer will shut down.

 

I believe my graphics card which is an R9 290x is causing the issue. I will have the msi controller running and have my fan's set to about 70-80%, keeping in mind it has a reference cooler, and hovering at about 60 to 70 degrees celsius. It's also happening in different games. Diablo 3, WOW, Skyrim.

 

Any idea's on what it is and how to fix it?

 

Had the same problem on my 290 with a 750w PSU. I tried everything but nothing helped. After RMA'ing it I have no problems. NOTE: The card I had issues with was a premously miner reference card. The new XFX DD 290 I got from the RMA has had 0 issues in almost 6 months with the same system. RMA it and enjoy.

CPU: Intel i7 4770k w/Noctua NH-D15, Motherboard: Gigabyte Z97 Ultra Durable, RAM: Patriot 8Gb 1600Mhz (2x4Gb), GPU: MSI R9 390x Gaming,


SSD: Samsung 840 EVO 1Tb, HDD: Caviar Black 1Tb, Seagate 4Tb Hybrid, Case: Fractal Design Define R4, PSU: Antec Earthwatts 750w 


Phone: LG G2 32Gb Black (Verizon) Laptop: Fujitsu Lifebook E754 w/ 1TB Samsung 840 Evo SSD Vehicle: 2012 Nissan Xterra named Rocky

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Had the same problem on my 290 with a 750w PSU. I tried everything but nothing helped. After RMA'ing it I have no problems. NOTE: The card I had issues with was a premously miner reference card. The new XFX DD 290 I got from the RMA has had 0 issues in almost 6 months with the same system. RMA it and enjoy.

 

i bought a mining 7950, and it wouldn't even start, RMA'ed and now is fine.

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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i bought a mining 7950, and it wouldn't even start, RMA'ed and now is fine.

 

Had the same problem on my 290 with a 750w PSU. I tried everything but nothing helped. After RMA'ing it I have no problems. NOTE: The card I had issues with was a premously miner reference card. The new XFX DD 290 I got from the RMA has had 0 issues in almost 6 months with the same system. RMA it and enjoy.

Im sorry I'm not the most techy person on the planet but RMA??

I'm afraid to swear now because the overlords might hurt me. 

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Im sorry I'm not the most techy person on the plant but RMA??

 

Basicially you send it back and they will give you a new one.

Main Gaming PC (new): HP Omen 30L || i9 10850K || RTX 3070 || 512GB WD Blue NVME || 2TB HDD, 4TB HDD, 8TB HDD ||  750W P2 ||  16GB HyperX Black DDR4

Main Gaming PC (old, still own) : Intel Core i7 7700K @5.0Ghz || GPU: GTX 1080 Seahawk EK X || Motherboard: Maximus VIII Impact || Case: Fractal Design Define Nano S || RAM : 32GB Corsair Vengeance LPX 

Cooling: EK XRES D5 100mm || Alphacool ST30 280mm w/ Vardars || Alphacool ST30 240mm w/ Vardars || Swiftech 3/8 x 1/2'' Lok-Seal Compressions || Swiftech EVGA Hydrocopper Block || Primochill Advanced LRT Orange || Distilled Water

Folding@Home Rig: 2x X5690s @4.6Ghz || GPUs: 2x Radeon HD 7990 || Motherboard: EVGA SR-2 || Case: Corsair 900D || RAM: 48GB Corsair Dominator GT 2000Mhz CL9

Ethereum Mining Rig: Pentium G4400 || Gigabyte Z170X-UD5 TH || 2x GTX 1060s (Samsung & Hynix) 1x GTX 1070 (Micron), 2x RX480s BIOS modded (Samsung), 1x R9 290X 8GB, 1x GTX 1660 Super = ~ 195 Mh/s

Peripherals: 3x U2412M (5760x1200), 1x U3011 (2560x1600) || Logitech G710 (Cherry Blues) || Logitech G600 || Brainwavz HM5 with @Gofspar Mod 

Laptop: Dell XPS 15 || "Infinity Edge" 4K IPS Screen || i7 7700HQ || GTX 1050 || 16GB 2400Mhz RAM 

 

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Yeah that's not an option due to the fact it's 1 and 1/2 years old. and second hand 

It is an option, I RMA'ed a second hand mining card in September no problem. Go to xfxforce.com make an account and submit a support ticket.

CPU: Intel i7 4770k w/Noctua NH-D15, Motherboard: Gigabyte Z97 Ultra Durable, RAM: Patriot 8Gb 1600Mhz (2x4Gb), GPU: MSI R9 390x Gaming,


SSD: Samsung 840 EVO 1Tb, HDD: Caviar Black 1Tb, Seagate 4Tb Hybrid, Case: Fractal Design Define R4, PSU: Antec Earthwatts 750w 


Phone: LG G2 32Gb Black (Verizon) Laptop: Fujitsu Lifebook E754 w/ 1TB Samsung 840 Evo SSD Vehicle: 2012 Nissan Xterra named Rocky

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