Help Urgent !

[botpaket]

I just do the chkdsk /r on my external hard drive WD Mybook (on my laptop)

i accidentally close the cmd prompt

i shut down my laptop, and power it on, to test if it is okay
i plug in the external hard drive to my Laptop

it connected, i can see all of my file
after 20-30 seconds later it disconnect
and reconnect
i try to use WD lifeguard
it said (has to many bad sector) and cannot read hdd , disconnected


and then i test it on my gaming PC
i plug it in and i just did the quick test and it is okay
no disconnecting reconnecting
and now i'm doing the extended test

what does this mean ? 
help

 

update: now my quick test is saying status code 07 failure checkpoint 97

[Mighty_Miro_WD]

Hi there @botpaket!

 

I'm sorry to say that, but this status code indicates that your drive is failing, so my advice would be to backup everything important you have on it.

 

Is your My Book still under warranty? If it is, you can contact our support and arrange a RMA:

 

http://products.wdc.com/support/kb.ashx?id=CUhazn

 

Hope this helps.

 

Cheers!

[botpaket]

 

Hi there @botpaket!

 

I'm sorry to say that, but this status code indicates that your drive is failing, so my advice would be to backup everything important you have on it.

 

Is your My Book still under warranty? If it is, you can contact our support and arrange a RMA:

 

http://products.wdc.....ashx?id=CUhazn

 

Hope this helps.

 

Cheers! 

yup

already give it back to the retailer

and he said okay

 

but he said

don't know if they will exchanged it with a new one, or fix it

should i be worried?

 

if i get the new one

what to check first to know that there's no problem with the external drive?

[TheMidnightNarwhal]

yup

already give it back to the retailer

and he said okay

 

but he said

don't know if they will exchanged it with a new one, or fix it

should i be worried?

 

if i get the new one

what to check first to know that there's no problem with the external drive?

 

 

They probably just change the HDD.

[GoodBytes]

It will probably be new. They cant' fix the drive. They'll spend more money on fixing it (HDD + man hour) than just give you a new one.

Regardless, you'll have a new HDD.

I mean your external HDD is nothing more than a HDD with a SATA to USB controller in a case and power connector.