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having ram issues with hp presario cq56 intel celery

Bam444
By Bam444
in Troubleshooting
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i have an hp compaq presario cq56 

i got it with 2 gb so i bought a 4gb kit and now it says that it recognizes there is 4 gb but only 2.9 gb is usable

can any one please help me with this

 

windows 7 home premium 64 bit

intel celeron 900 2.2 ghz

256 gb hard drive wd blue scorpion

4 gb kingston sodimm ram

 

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Your CPU may not be able to support the newer RAM, maybe? How old is the laptop?

Downloading programs from CNet is not a good idea, as they will commonly include unwanted, and sometimes dangerous bloatware... The more you know.

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Posted

i have an hp compaq presario cq56 

i got it with 2 gb so i bought a 4gb kit and now it says that it recognizes there is 4 gb but only 2.9 gb is usable

can any one please help me with this

 

windows 7 home premium 64 bit

intel celeron 900 2.2 ghz

256 gb hard drive wd blue scorpion

4 gb kingston sodimm ram

Are you sure you're running 64 bit? because from the sounds of it, you may be running 32 bit.

QUOTE ME OR I PROBABLY WON'T SEE YOUR RESPONSE 

My Setup:

 

Desktop

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CPU: Ryzen 9 3900X  CPU Cooler: Noctua NH-D15  Motherboard: Asus Prime X370-PRO  RAM: 32GB Corsair Vengeance LPX DDR4 @3200MHz  GPU: EVGA RTX 2080 FTW3 ULTRA (+50 core +400 memory)  Storage: 1050GB Crucial MX300, 1TB Crucial MX500  PSU: EVGA Supernova 750 P2  Chassis: NZXT Noctis 450 White/Blue OS: Windows 10 Professional  Displays: Asus MG279Q FreeSync OC, LG 27GL850-B

 

Main Laptop:

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Thinkpad T420:

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CPU: i5 2520M  RAM: 8GB DDR3  Storage: 275GB Crucial MX30

 

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yes i am 100% sure that it is a 64 bit the intel celeron 900 requires a 64 bit instruction set and one sodimm ram is 2.00 gb and the other is 1.9 gb 

so theoredically i should get 3.9 gb but a whole gig is missing from the system resources unless i have bad dimms 

 

which i doubt but is possible 

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yes i am 100% sure that it is a 64 bit the intel celeron 900 requires a 64 bit instruction set and one sodimm ram is 2.00 gb and the other is 1.9 gb 

so theoredically i should get 3.9 gb but a whole gig is missing from the system resources unless i have bad dimms 

 

which i doubt but is possible 

try msconfig and make sure it not limiting any RAM

 

also check your BIOS and see if the integrated graphics is not using excessively amount of RAM

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how would i check the bios for ram use by integrated graphics? and i think msconfig is set to allow all ram the be used and none is used for cache.....i think ill double check in a couple hours

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