Why my screen blank suddenly

[cjtaxi]

Hi guys...

 

I just bought a new computer but i found something weird...this problem happens randomly but sometimes the monitor went blank but the whole PC still running...GPU still running CPu running even i can still see the debug LED from the mobo still working...i dunno what caused this problem...maybe one of you guys can help me whats wrong....

 

Oh and i used to suspect the HDD failure (because the HDD is RMA one) then i bought a new ssd and use it as a boot drive only...i still install the games and save the other data on my HDD...

 

thanks

 

 

PS : sorry for bad english

[dragoon20005]

check if your GPU drivers is updated

[cjtaxi]

check if your GPU drivers is updated

yeah im currently using AMD driver 14.7 

[dragoon20005]

yeah im currently using AMD driver 14.7 

hmm

 

what about display connections?

 

will suggest using 14.4 thou

 

beta can be a headache

 

what are the gpu temps?

 

use GPU-Z ID

[cjtaxi]

hmm

 

what about display connections?

 

will suggest using 14.4 thou

 

beta can be a headache

 

what are the gpu temps?

 

use GPU-Z ID

well im using HDMI as the connection....hmmm i used 14.4 before and this problem also occurs....GPU temps in idle its around 49-51C if on game...its around 70-80ish....

[dragoon20005]

well im using HDMI as the connection....hmmm i used 14.4 before and this problem also occurs....GPU temps in idle its around 49-51C if on game...its around 70-80ish....

odd 

 

what is your GPU and the PSU you are using?

 

does the blank screen happen randomly?

[cjtaxi]

odd 

 

what is your GPU and the PSU you are using?

 

does the blank screen happen randomly?

im using msi r9-290 and the PSU is corsair CS750M 

yeah almost random...sometimes it happens when i browsing the web...sometimes happens when im playing games or streaming vids...but sometimes in 2-4 days it didnt occurs at all...

[cjtaxi]

oh and i forgot to mention....if the screen went blank...i cannot do anything so i restart everytime this problem occurs....

[LoLGamer]

Make sure all the cables aren't loose.

Apparently this is a common problem.

 

I also suggest contacting MSI/AMD to see if they have a solution.

Maybe an RMA check?

[cjtaxi]

Make sure all the cables aren't loose.

Apparently this is a common problem.

 

I also suggest contacting MSI/AMD to see if they have a solution.

Maybe an RMA check?

cables checked...nothing loose...well as for RMA i still have a pretty bad trauma with RMA in my country...my HDD is a good example...i send the HDD for RMA when i got it back the HDD often stops....but i will reconsider it...

 

btw what do u mean by common problem?many ppl suffers from same thing?

[cjtaxi]

well just now i left my pc for a while for a quick bite...and when i came back it happens...today its already 4 times like this...

[babbaj]

yeah im currently using AMD driver 14.7

please don't use beta drivers

[cjtaxi]

please don't use beta drivers

oh so RC1 also counted as beta?ok thx

[Admiaczking]

The current stable drivers are 14.4, install those and you should be good

[cjtaxi]

The current stable drivers are 14.4, install those and you should be good

before im using 14.7 i was using 14.4 and the problem also occurs....  :wacko:

[dragoon20005]

yea it weird alright

 

suggest RMA the GPU since

 

 

might be the VRAM black screen problem

[cjtaxi]

yea it weird alright

 

suggest RMA the GPU since

 

 

might be the VRAM black screen problem

oh gosh...RMA T_T :wacko:

[Bosspro1]

Are your GPU and CPU temps not to hot? B)

[cjtaxi]

Are your GPU and CPU temps not to hot? B)

no...the temps are fine...i asked my friend who has the same specs as i do...he said the temps also the same...

[LoLGamer]

cables checked...nothing loose...well as for RMA i still have a pretty bad trauma with RMA in my country...my HDD is a good example...i send the HDD for RMA when i got it back the HDD often stops....but i will reconsider it...

 

btw what do u mean by common problem?many ppl suffers from same thing?

Yes a quick search on google relieved that a lot of people suffer from this problem.

 

People swapped a graphics card and they had everything working without; without any Black screens

[cjtaxi]

Yes a quick search on google relieved that a lot of people suffer from this problem.

 

People swapped a graphics card and they had everything working without; without any Black screens

hmmmm okay....

[LoLGamer]

hmmmm okay....

Sadly i don't have a GPU bucket that i can lend you

[cjtaxi]

hmmmm this problem is weird....i knw it sounds crazy but i try to remove all suspected "hardware" but just now the PC went blank again when im playing game...the whole system still running..i also try to unplug then plug the cable but its not working...is RMA only the solution?