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Computer doesn't load or see USB devices

ShogunZ
By ShogunZ
in Troubleshooting
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Go to solution Solved by Archangel1994,

Maybe power management settings dictate that they are to be kept off to save power. Check the power management settings on all the usb stuffs. Otherwise try re-updating the chipset and USB drivers and check in bios whether they are turned on.

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As the title says, my computer doesn't see any usb devices I plug in. It says all hubs are installed properly in device manager. But when I plug in anything that's a drive like a usb-stick or external HD it just doesn't see it. My mouse, keyboard and wireless controller receiver all work. I've tried both usb 2.0 and 3.0.

 

Some specs:

 

I'm running Windows 7.

CPU-fx8350

Motherboard-M5A99X EVO 2.0

1 TB HDD and an SSD

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https://linustechtips.com/topic/187507-computer-doesnt-load-or-see-usb-devices/
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Maybe power management settings dictate that they are to be kept off to save power. Check the power management settings on all the usb stuffs. Otherwise try re-updating the chipset and USB drivers and check in bios whether they are turned on.

RIG: I7-4790k @ 4.5GHz | MSI Z97S SLI Plus | 12GB Geil Dragon RAM 1333MHz | Gigabyte G1 Gaming GTX 970 (1550MHz core/7800MHz memory) @ +18mV(Maxed out at 1650/7800 so far) | Corsair RM750 | Samsung 840 EVO 120GB, 1TB Seagate Barracuda | Fractal Design Arc Midi R2 (Closed) | Sound Blaster Z                                                                                                                        Getting: Noctua NH-D15 | Possible 250GB Samsung 850 Evo                                                                                        Need a console killer that actually shits on every console? Here you go (No MIR/Promo)

This is why you should not get an FX CPU for ANY scenario other than rendering on a budget http://linustechtips.com/main/topic/286142-fx-8350-r9-290-psu-requirements/?p=3892901 | http://linustechtips.com/main/topic/266481-an-issue-with-people-bashing-the-fx-cpus/?p=3620861

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Did you install the USB 3.0 drivers?

He most likely has since he already stated that device manager indicates they are correctly installed. Otherwise he would mention yellow triangles.

RIG: I7-4790k @ 4.5GHz | MSI Z97S SLI Plus | 12GB Geil Dragon RAM 1333MHz | Gigabyte G1 Gaming GTX 970 (1550MHz core/7800MHz memory) @ +18mV(Maxed out at 1650/7800 so far) | Corsair RM750 | Samsung 840 EVO 120GB, 1TB Seagate Barracuda | Fractal Design Arc Midi R2 (Closed) | Sound Blaster Z                                                                                                                        Getting: Noctua NH-D15 | Possible 250GB Samsung 850 Evo                                                                                        Need a console killer that actually shits on every console? Here you go (No MIR/Promo)

This is why you should not get an FX CPU for ANY scenario other than rendering on a budget http://linustechtips.com/main/topic/286142-fx-8350-r9-290-psu-requirements/?p=3892901 | http://linustechtips.com/main/topic/266481-an-issue-with-people-bashing-the-fx-cpus/?p=3620861

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Maybe power management settings dictate that they are to be kept off to save power. Check the power management settings on all the usb stuffs. Otherwise try re-updating the chipset and USB drivers and check in bios whether they are turned on.

 

I checked off the power saving settings and rebooted. It's working now, thanks!

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mhm when mouse and keybord work over usb its probably not the driver. but to be sure i would follow archangals advise. i have never seen this but perhaps its the antivirus software.

EDIT: ok :D

Desktop Build Log http://linustechtips.com/main/topic/486571-custom-wooden-case-with-lighting/#entry6529892

thinkpad l450, i5-5200u, 8gb ram, 1080p ips, 250gb samsung ssd, fingerprint reader, 72wh battery <3, mx master, motorola lapdock as secound screen

Please quote if you want me to respond and marking as solved is always appreciated.

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I checked off the power saving settings and rebooted. It's working now, thanks!

You are very much welcome :D.

RIG: I7-4790k @ 4.5GHz | MSI Z97S SLI Plus | 12GB Geil Dragon RAM 1333MHz | Gigabyte G1 Gaming GTX 970 (1550MHz core/7800MHz memory) @ +18mV(Maxed out at 1650/7800 so far) | Corsair RM750 | Samsung 840 EVO 120GB, 1TB Seagate Barracuda | Fractal Design Arc Midi R2 (Closed) | Sound Blaster Z                                                                                                                        Getting: Noctua NH-D15 | Possible 250GB Samsung 850 Evo                                                                                        Need a console killer that actually shits on every console? Here you go (No MIR/Promo)

This is why you should not get an FX CPU for ANY scenario other than rendering on a budget http://linustechtips.com/main/topic/286142-fx-8350-r9-290-psu-requirements/?p=3892901 | http://linustechtips.com/main/topic/266481-an-issue-with-people-bashing-the-fx-cpus/?p=3620861

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