XFX R9 295X2 Problem

[leon030487]

Hello guys!

 

Greeting from Japan.

 

I have some problems with my video card.

Hope someone can help me.

Only one gpu of my XFX R9 295X2 can showed in the system.

And the crossfire option cannot be found in the Catalyst Control Center.

Everything was fine when I just bought it.

But one day, when I was watching video on the Internet, my PC cut off its power suddenly. And it restarted after a few seconds.

After a few days, I noticed that only one gpu of my video card was working.

Dose it means that the video card is broken?

Could somebody help me?

 

Here is my PC spec:

CPU: Intel Xeon E3-1230 V3

Memory: Crucial CT102464BA160B x2

Motherboard: Gigabyte H97M-Gaming 3

SSD: Kingston SH103S3240G & Samsung SSD 840 EVO 250GB

Video Card: XFX R9 295X2

Power Supply: Corsair RM1000

 

[Msxander99]

Check your wire connections, if that's not it then check your crossfire bridge, and finally your drivers, if all else fails your card could be done 

[SilenT_LobsteR]

Check your wire connections, if that's not it then check your crossfire bridge, and finally your drivers, if all else fails your card could be done 

It's a 295X2, it's a dual GPU card and AMD cards don't require crossfire now. 

[Msxander99]

It's a 295X2, it's a dual GPU card and AMD cards don't require crossfire now. 

I forgot that it was the dual Gpu version ....Derp

[squirrl]

 You could always try re-seating the card, but that power cut-off can't be good

 

がんばって！

[xXButchXx]

Doesn't one of the GPU's in the 295x2 shut off when not under load to save power?

[dragoon20005]

download MSI afterburner

 

and try to disable ULPS

 

use GPU-Z ID to check loads

 

test with Unigine and see if the GPU do ramp up

[harrynowl]

What happens if you click the dropdown menu in GPU-Z? Does another 200 series come up?

[dragoon20005]

^^

 

oops forget about that

 

 

 

but try my method if the above fails

 

strange to see one GPU fail in the dual GPU card

[leon030487]

What happens if you click the dropdown menu in GPU-Z? Does another 200 series come up?

No, still only one is showed.

[harrynowl]

No, still only one is showed.

Hmm. AMD have a zerocore thing that disables the 2nd GPU when it isn't needed. Try running something like Furmark or MSI Kombuster and seeing if something pops up.

[dragoon20005]

No, still only one is showed.

ok download MSI afterburner and follow my steps

 

or this

 

http://www.tomshardware.com/faq/id-1904869/disable-ulps-amd-crossfire-setups.html

[SpecTre12345]

You didnt connect the PCIe power cables in a daisy chain configuration?

[leon030487]

I ran the 3DMark Fire strike Extreme. Still only one gpu was working.

[leon030487]

ok download MSI afterburner and follow my steps

 

or this

 

http://www.tomshardware.com/faq/id-1904869/disable-ulps-amd-crossfire-setups.html

 

 

Hmm. AMD have a zerocore thing that disables the 2nd GPU when it isn't needed. Try running something like Furmark or MSI Kombuster and seeing if something pops up.

[leon030487]

You didnt connect the PCIe power cables in a daisy chain configuration?

No, I didn't. I used two separate power cables to connect my card.

[harrynowl]

I'd return the card if I was you as if it turned off randomly and now isn't functioning properly it might just be worth an RMA. Shame because those are awesome cards.. but sh*t happens.

[leon030487]

Still only one gpu was working. 

[leon030487]

Thanks you guys. I appreciate all your help. Maybe the best option is to return the card.