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Slow ISP? How much do you pay?

Recon-UK
By Recon-UK
in Networking
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We pay 7.50 GBP for our internet which is unlimited use using an ADSL connection.

We have Sky+HD 500GB box and channels too.

 

For a while now we have been getting 9mbps on a 20mbps package.

 

All i had to do was ring Sky, they ran a line test and found the connection is intermittent, then said it seems to be a fault at the exchange...

 

They are now working on the fault, and will contact me via mobile soon.

With no further hassle, she put our speed up to a respectable 17.4mbps, how is that for customer service?

 

Well chuffed!

 

For those with slow connections, get onto your ISP and show command over your own package you pay for, obviously be fair and do not expect the earth.

 

 

:D

Le Bastardo+ 

i7 4770k + OCUK Fathom HW labs Black Ice 240 rad + Mayhem's Gigachew orange + 16GB Avexir Core Orange 2133 + Gigachew GA-Z87X-OC + 2x Gigachew WF 780Ti SLi + SoundBlaster Z + 1TB Crucial M550 + 2TB Seagate Barracude 7200rpm + LG BDR/DVDR + Superflower Leadex 1KW Platinum + NZXT Switch 810 Gun Metal + Dell U2713H + Logitech G602 + Ducky DK-9008 Shine 3 MX Brown

Red Alert

FX 8320 AMD = Noctua NHU12P = 8GB Avexir Blitz 2000 = ASUS M5A99X EVO R2.0 = Sapphire Radeon R9 290 TRI-X = 1TB Hitachi Deskstar & 500GB Hitachi Deskstar = Samsung DVDR/CDR = SuperFlower Golden Green HX 550W 80 Plus Gold = Xigmatek Utguard = AOC 22" LED 1920x1080 = Logitech G110 = SteelSeries Sensei RAW
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I'm stuck at my grandparents' currently, and they're on CenturyLink. 2.83mb/s down, .47mb/s up. I called in, consulted them, they came over and gave us a new modem and "fixed the fiber", ran their own speedtest, and claimed it was up to the 25mb/s down and 5mb/s up it was supposed to be at. No change on my end, nor any other device on the network. I called in again; Repeat the process. Still no change, however, we have three modems. I found a real life item dupe, I suppose, but I still can't freakin' stream or upload at a decent rate, which is how I make my money...Thanks CenturyLink.

Even offered to pay their termination fee so we could go with Comcast (as much as I hate their service, as well)

"We'll think about it."

Every damn time.

I really wish that we'd just make organic hardware already, that grows and adapts to the demands it needs to meet. That way, grannies' computers can be floppy sacks of organicness and the 12 year old Minecrafters will look like the guys that only do bicep curls, and the nerdy programmers will finally have justice, with their body-builder rigs that skipped leg day.


CPU: i7-4770k 4.8GHz | Motherboard: Asus Maximus Hero | RAM: 16gigs 2133MHz | GPU: SLI Gigabyte OC 2gb 770's | Case: INWIN GRone | Storage: 1tb Blue, 60gb SSD | PSU: Silencer MK II 950w | Cooling: Modded H100i

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I'm stuck at my grandparents' currently, and they're on CenturyLink. 2.83mb/s down, .47mb/s up. I called in, consulted them, they came over and gave us a new modem and "fixed the fiber", ran their own speedtest, and claimed it was up to the 25mb/s down and 5mb/s up it was supposed to be at. No change on my end, nor any other device on the network. I called in again; Repeat the process. Still no change, however, we have three modems. I found a real life item dupe, I suppose, but I still can't freakin' stream or upload at a decent rate, which is how I make my money...Thanks CenturyLink.

Even offered to pay their termination fee so we could go with Comcast (as much as I hate their service, as well)

"We'll think about it."

Every damn time.

A real shame that not all ISP's are great to deal with, and is why there is such bias between consumers.

Le Bastardo+ 

i7 4770k + OCUK Fathom HW labs Black Ice 240 rad + Mayhem's Gigachew orange + 16GB Avexir Core Orange 2133 + Gigachew GA-Z87X-OC + 2x Gigachew WF 780Ti SLi + SoundBlaster Z + 1TB Crucial M550 + 2TB Seagate Barracude 7200rpm + LG BDR/DVDR + Superflower Leadex 1KW Platinum + NZXT Switch 810 Gun Metal + Dell U2713H + Logitech G602 + Ducky DK-9008 Shine 3 MX Brown

Red Alert

FX 8320 AMD = Noctua NHU12P = 8GB Avexir Blitz 2000 = ASUS M5A99X EVO R2.0 = Sapphire Radeon R9 290 TRI-X = 1TB Hitachi Deskstar & 500GB Hitachi Deskstar = Samsung DVDR/CDR = SuperFlower Golden Green HX 550W 80 Plus Gold = Xigmatek Utguard = AOC 22" LED 1920x1080 = Logitech G110 = SteelSeries Sensei RAW
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I'm stuck at my grandparents' currently, and they're on CenturyLink. 2.83mb/s down, .47mb/s up. I called in, consulted them, they came over and gave us a new modem and "fixed the fiber", ran their own speedtest, and claimed it was up to the 25mb/s down and 5mb/s up it was supposed to be at. No change on my end, nor any other device on the network. I called in again; Repeat the process. Still no change, however, we have three modems. I found a real life item dupe, I suppose, but I still can't freakin' stream or upload at a decent rate, which is how I make my money...Thanks CenturyLink.

Even offered to pay their termination fee so we could go with Comcast (as much as I hate their service, as well)

"We'll think about it."

Every damn time.

The difference is. He lives in the UK.  :lol:

Location: Kaunas, Lithuania, Europe, Earth, Solar System, Local Interstellar Cloud, Local Bubble, Gould Belt, Orion Arm, Milky Way, Milky Way subgroup, Local Group, Virgo Supercluster, Laniakea, Pisces–Cetus Supercluster Complex, Observable universe, Universe.

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A real shame that not all ISP's are great to deal with, and is why there is such bias between consumers.

Nonetheless, I'm glad they got you pretty-darn-near the rated speeds you're paying for. Enjoy it, man :)

I really wish that we'd just make organic hardware already, that grows and adapts to the demands it needs to meet. That way, grannies' computers can be floppy sacks of organicness and the 12 year old Minecrafters will look like the guys that only do bicep curls, and the nerdy programmers will finally have justice, with their body-builder rigs that skipped leg day.


CPU: i7-4770k 4.8GHz | Motherboard: Asus Maximus Hero | RAM: 16gigs 2133MHz | GPU: SLI Gigabyte OC 2gb 770's | Case: INWIN GRone | Storage: 1tb Blue, 60gb SSD | PSU: Silencer MK II 950w | Cooling: Modded H100i

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The difference is. He lives in the UK.  :lol:

Yep...West-coast U.S., here. At least I have unlimited data, I'm thankful for that.

I really wish that we'd just make organic hardware already, that grows and adapts to the demands it needs to meet. That way, grannies' computers can be floppy sacks of organicness and the 12 year old Minecrafters will look like the guys that only do bicep curls, and the nerdy programmers will finally have justice, with their body-builder rigs that skipped leg day.


CPU: i7-4770k 4.8GHz | Motherboard: Asus Maximus Hero | RAM: 16gigs 2133MHz | GPU: SLI Gigabyte OC 2gb 770's | Case: INWIN GRone | Storage: 1tb Blue, 60gb SSD | PSU: Silencer MK II 950w | Cooling: Modded H100i

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Same thing happened to me on Plusnet but, there was a fault on the line and I was getting high pings. They sorted it and sent an engineer out for free and my speed increased and my ping decreased.

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Same thing happened to me on Plusnet but, there was a fault on the line and I was getting high pings. They sorted it and sent an engineer out for free and my speed increased and my ping decreased.

Nice :)

Le Bastardo+ 

i7 4770k + OCUK Fathom HW labs Black Ice 240 rad + Mayhem's Gigachew orange + 16GB Avexir Core Orange 2133 + Gigachew GA-Z87X-OC + 2x Gigachew WF 780Ti SLi + SoundBlaster Z + 1TB Crucial M550 + 2TB Seagate Barracude 7200rpm + LG BDR/DVDR + Superflower Leadex 1KW Platinum + NZXT Switch 810 Gun Metal + Dell U2713H + Logitech G602 + Ducky DK-9008 Shine 3 MX Brown

Red Alert

FX 8320 AMD = Noctua NHU12P = 8GB Avexir Blitz 2000 = ASUS M5A99X EVO R2.0 = Sapphire Radeon R9 290 TRI-X = 1TB Hitachi Deskstar & 500GB Hitachi Deskstar = Samsung DVDR/CDR = SuperFlower Golden Green HX 550W 80 Plus Gold = Xigmatek Utguard = AOC 22" LED 1920x1080 = Logitech G110 = SteelSeries Sensei RAW
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Edited title :)

Le Bastardo+ 

i7 4770k + OCUK Fathom HW labs Black Ice 240 rad + Mayhem's Gigachew orange + 16GB Avexir Core Orange 2133 + Gigachew GA-Z87X-OC + 2x Gigachew WF 780Ti SLi + SoundBlaster Z + 1TB Crucial M550 + 2TB Seagate Barracude 7200rpm + LG BDR/DVDR + Superflower Leadex 1KW Platinum + NZXT Switch 810 Gun Metal + Dell U2713H + Logitech G602 + Ducky DK-9008 Shine 3 MX Brown

Red Alert

FX 8320 AMD = Noctua NHU12P = 8GB Avexir Blitz 2000 = ASUS M5A99X EVO R2.0 = Sapphire Radeon R9 290 TRI-X = 1TB Hitachi Deskstar & 500GB Hitachi Deskstar = Samsung DVDR/CDR = SuperFlower Golden Green HX 550W 80 Plus Gold = Xigmatek Utguard = AOC 22" LED 1920x1080 = Logitech G110 = SteelSeries Sensei RAW
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It's nice that your ISP did something to help you out.

As to how smaller places like Britain and New Zealand don't have 100% fiber by now is beyond me. I can understand why the US and Australia doesn't as the distance is vast.
If only ISP's were enforced to offer the speeds they advertised.
If you have ever read the TOS of your contract most state that they in no way can guarantee the speed advertised. but it happens in other industries too. That shiny new 2TB HDD you just bought isn't 2TB once formatted.

 

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It's nice that your ISP did something to help you out.

As to how smaller places like Britain and New Zealand don't have 100% fiber by now is beyond me. I can understand why the US and Australia doesn't as the distance is vast.

If only ISP's were enforced to offer the speeds they advertised.

If you have ever read the TOS of your contract most state that they in no way can guarantee the speed advertised. but it happens in other industries too. That shiny new 2TB HDD you just bought isn't 2TB once formatted.

 

Sky do have Fiber, and it is available, i just have no reason to go for it, our net works fine for our uses, we are not massive pirate nut jobs, nor do we Stream our selves naked making money so..

Le Bastardo+ 

i7 4770k + OCUK Fathom HW labs Black Ice 240 rad + Mayhem's Gigachew orange + 16GB Avexir Core Orange 2133 + Gigachew GA-Z87X-OC + 2x Gigachew WF 780Ti SLi + SoundBlaster Z + 1TB Crucial M550 + 2TB Seagate Barracude 7200rpm + LG BDR/DVDR + Superflower Leadex 1KW Platinum + NZXT Switch 810 Gun Metal + Dell U2713H + Logitech G602 + Ducky DK-9008 Shine 3 MX Brown

Red Alert

FX 8320 AMD = Noctua NHU12P = 8GB Avexir Blitz 2000 = ASUS M5A99X EVO R2.0 = Sapphire Radeon R9 290 TRI-X = 1TB Hitachi Deskstar & 500GB Hitachi Deskstar = Samsung DVDR/CDR = SuperFlower Golden Green HX 550W 80 Plus Gold = Xigmatek Utguard = AOC 22" LED 1920x1080 = Logitech G110 = SteelSeries Sensei RAW
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Too much. 75 for 12/1 200gb cap -_-

Beneath this mask there is more than flesh. Beneath this mask there is an idea, Mr. Creedy, and ideas are bulletproof.

As I get older I get angrier more cynical, meaner. I feel some warning posts coming. I feel a ban coming. I was warned.

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Too much. 75 for 12/1 200gb cap -_-

Wow be damned!

 

Seems like shady buissness practice to me.

Le Bastardo+ 

i7 4770k + OCUK Fathom HW labs Black Ice 240 rad + Mayhem's Gigachew orange + 16GB Avexir Core Orange 2133 + Gigachew GA-Z87X-OC + 2x Gigachew WF 780Ti SLi + SoundBlaster Z + 1TB Crucial M550 + 2TB Seagate Barracude 7200rpm + LG BDR/DVDR + Superflower Leadex 1KW Platinum + NZXT Switch 810 Gun Metal + Dell U2713H + Logitech G602 + Ducky DK-9008 Shine 3 MX Brown

Red Alert

FX 8320 AMD = Noctua NHU12P = 8GB Avexir Blitz 2000 = ASUS M5A99X EVO R2.0 = Sapphire Radeon R9 290 TRI-X = 1TB Hitachi Deskstar & 500GB Hitachi Deskstar = Samsung DVDR/CDR = SuperFlower Golden Green HX 550W 80 Plus Gold = Xigmatek Utguard = AOC 22" LED 1920x1080 = Logitech G110 = SteelSeries Sensei RAW
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Just about US $30 monthly for Unlimited 10Mbps down and 2Mbps up.

A water-cooled mid-tier gaming PC.

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I have 'fibre' for around 50USD, I get 'fibre' speeds of a whopping 5Mbps up and down... I don't have a cap tho

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I have 'fibre' for around 50USD, I get 'fibre' speeds of a whopping 5Mbps up and down... I don't have a cap tho

Wow speed is really bad, i would stick it where the sun does not shine.

Le Bastardo+ 

i7 4770k + OCUK Fathom HW labs Black Ice 240 rad + Mayhem's Gigachew orange + 16GB Avexir Core Orange 2133 + Gigachew GA-Z87X-OC + 2x Gigachew WF 780Ti SLi + SoundBlaster Z + 1TB Crucial M550 + 2TB Seagate Barracude 7200rpm + LG BDR/DVDR + Superflower Leadex 1KW Platinum + NZXT Switch 810 Gun Metal + Dell U2713H + Logitech G602 + Ducky DK-9008 Shine 3 MX Brown

Red Alert

FX 8320 AMD = Noctua NHU12P = 8GB Avexir Blitz 2000 = ASUS M5A99X EVO R2.0 = Sapphire Radeon R9 290 TRI-X = 1TB Hitachi Deskstar & 500GB Hitachi Deskstar = Samsung DVDR/CDR = SuperFlower Golden Green HX 550W 80 Plus Gold = Xigmatek Utguard = AOC 22" LED 1920x1080 = Logitech G110 = SteelSeries Sensei RAW
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Paying like $75/month for 30mbps down and 10mbps up without a cap. It's not so bad because I'm lucky enough to leave near the city but yeah.

 

"It’s almost a human rights violation what they charge for internet access in Canada." -Netflix CCO

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I was with TalkTalk, worst ISP ever.  Then I moved to Plusnet, and suddenly getting these speeds.

 

3561731958.png

 

And the price between the packages isn't that great either but they're like-for-like, except that the previous was ADSL and Plusnet is fibre optic.

AMD FX-6300 @ 4.5ghz (1.332v) | Cooler Master Hyper 212 EVO | Asus M5A97 R2.0 | Kingston HyperX 16GB @ 1600mhz | MSI Radeon R9 290 Twin Frozr


OCZ ModXStream Pro 600w PSU | 256GB Samsung 850 PRO SSD | 1TB Seagate Barracuda 7200.14 | Zalman Z11 Plus

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About 30€ for unlimited 16/1

My Rig: AMD Ryzen 5800x3D | Scythe Fuma 2 | RX6600XT Red Devil | B550M Steel Legend | Fury Renegade 32GB 3600MTs | 980 Pro Gen4 - RAID0 - Kingston A400 480GB x2 RAID1 - Seagate Barracuda 1TB x2 | Fractal Design Integra M 650W | InWin 103 | Mic. - SM57 | Headphones - Sony MDR-1A | Keyboard - Roccat Vulcan 100 AIMO | Mouse - Steelseries Rival 310 | Monitor - Dell S3422DWG

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