Crashing machine

[SuperShermanTanker]

So my machine with a fairly new windows install that's about 6 months old is having issues. The machine has had a history of a worn out GPU power connection giving connectivity issues with the GPU cutting out but machine staying on outputting to the iGPU which I leave enabled. The machine is also running that combo that's been reported having CPU death issues. With an Asrock 800 series board and a 9800x3d. It's been pretty stable for a while with the crashing only happening once last month and now twice this month in the past few hours. I basically launched a game and then everything but the mouse froze until a few seconds went by and then the mouse froze. 

 

Specs:

9800x3d

Asrock X870E Nova

Radeon 9070

32gb 6000mhz CL30 RAM (that's been really stable)

850w Seasonic TX850 I have had since 2021 and has been through about 6 GPU upgrades with plenty of plug and unplug cycles as I have changed GPUs more than 6 times. 

 

Kinda stuck between multiple things it can be, bad PSU cable, bad windows install, bad GPU driver, that Asrock killing CPUs thing meaning the CPU is degraded. Honestly just trying to narrow it down.

[Mark Kaine]

The easiest (and most costly) option would be replace the mobo (non ASRock) and the CPU (am4 possibly or even the new intels?)

 

I just don't think it's the GPU cables as I have "replaced" my GPU probably more than 100 times and nothing happened (even then it's a Corsair PSU and the cables are really sturdy) the PCI clip broke, but that's for another reason (whole PC crashed on the floor, still working not even the glass side panel broke or even has a scratch... got lucky with that one I guess! )

 

Tldr: with such an issue it's often best to replace parts, even if only "temporarily" I mean if a new mobo/CPU doesn't fix it there's no reason really to keep those parts.

[SpookyCitrus]

I'd update the bios first and foremost, especially if you never have, the asrock boards have been updated to work well now with the 9800X3D.

 

When did you purchase the CPU and motherboard?

Only chance you have of it being one that can cause CPU death is if it's a release model and never had the bios updated. If you got it a few months after release or longer you shouldn't have to worry about the motherboard killing the CPU.

 

If a bios update doesn't help, I'd recommend a fresh installation of Windows over replacing any hardware components to fully rule out software first.

 

Throwing the parts cannon at the system like @Mark Kaine suggested should only be done after fully insuring it isn't a software problem. 

 

If the above options do not fix the issue, then proceed to first a motherboard replacement(a faulty motherboard could also lead to PCIE issues with the GPU). If your PCIE power cables are physically worn out(I doubt they are as it's incredibly rare for them to wear out, especially if it's a fairly new build) then replacing the cables(if it's modular) or replacing the whole PSU is advisable as well.

[Mark Kaine]

1 hour ago, SpookyCitrus said:

Throwing the parts cannon at the system like @Mark Kaine suggested should only be done after fully insuring it isn't a software problem. 

Theoretically I agree , basic troubleshooting should be done, but it's a known to be prown to failure CPU/mobo combo, just replace the parts and be done with imo ... hopefully. 

[SuperShermanTanker]

5 hours ago, SpookyCitrus said:

I'd update the bios first and foremost, especially if you never have, the asrock boards have been updated to work well now with the 9800X3D.

 

When did you purchase the CPU and motherboard?

Only chance you have of it being one that can cause CPU death is if it's a release model and never had the bios updated. If you got it a few months after release or longer you shouldn't have to worry about the motherboard killing the CPU.

 

If a bios update doesn't help, I'd recommend a fresh installation of Windows over replacing any hardware components to fully rule out software first.

 

Throwing the parts cannon at the system like @Mark Kaine suggested should only be done after fully insuring it isn't a software problem. 

 

If the above options do not fix the issue, then proceed to first a motherboard replacement(a faulty motherboard could also lead to PCIE issues with the GPU). If your PCIE power cables are physically worn out(I doubt they are as it's incredibly rare for them to wear out, especially if it's a fairly new build) then replacing the cables(if it's modular) or replacing the whole PSU is advisable as well.

Bought the CPU and motherboard a year ago and been running the latest bioses, most recent time I updated the BIOS was this year. Also have had the GPU cut out in the past due to the bad cables which is a known issue but it's not the GPU just cutting out like before.

[Pusbucket]

12 hours ago, SuperShermanTanker said:

So my machine with a fairly new windows install that's about 6 months old is having issues.

 

5 hours ago, SpookyCitrus said:

I'd update the bios first and foremost, especially if you never have, the asrock boards have been updated to work well now with the 9800X3D.

 

When did you purchase the CPU and motherboard?

 

BIOS definitely needs to be updated.

been 3 updates in past 6 months;

https://pg.asrock.com/MB/AMD/X870E Nova WiFi/index.us.asp#BIOS

 

also, if possible pull the cpu and take a peek as some cpu's/sockets have literally been burned.

[SuperShermanTanker]

37 minutes ago, Mark Kaine said:

Theoretically I agree , basic troubleshooting should be done, but it's a known to be prown to failure CPU/mobo combo, just replace the parts and be done with imo ... hopefully. 

The nuclear option 

[SuperShermanTanker]

1 minute ago, Pusbucket said:

 

BIOS definitely needs to be updated.

been 3 updates in past 6 months;

https://pg.asrock.com/MB/AMD/X870E Nova WiFi/index.us.asp#BIOS

 

also, if possible pull the cpu and take a peek as some cpu's/sockets have literally been burned.

I think the BIOS is fairly recent I have been very on top of that trying to make sure I don't have a $500 Ryzen 7 paperweight 

[Pusbucket]

Just now, SuperShermanTanker said:

I think the BIOS is fairly recent I have been very on top of that trying to make sure I don't have a $500 Ryzen 7 paperweight 

I was typing as you posted your previous post....