pc randomly hard crashing

[mrpickarooo]

these past few weeks ive been dealing with my pc just freezing up and crashing. no bluescreen no logs it just dies and doesnt power off without holding the power button. It had mostly been happening if i try to play games like rimworld or terraria while fullscreen. 

im running:

windows 11 25h2 64 bit

fully updated and most recent drivers

b650 eagle ax

ryzen 7 7800x3d

lianli aio

32gb 6000mhz cl 36 ram kit

rx 9070xt 

2 monitors - my main monitor is a 27inch 260hz 1440p and my second monitor is a 24 inch 180hz 1080p monitor

ive tried a fresh windows install, ive run the windows memory test and it passed, ive tried reinstalling drivers yet im still getting freezes  

anyone got any ideas on what it could be and how to fix it

 

system information.nfo reliability history.XML system event viewer.evtx

[SundaySilence69]

6 hours ago, mrpickarooo said:

these past few weeks ive been dealing with my pc just freezing up and crashing. no bluescreen no logs it just dies and doesnt power off without holding the power button. It had mostly been happening if i try to play games like rimworld or terraria while fullscreen. 

im running:

windows 11 25h2 64 bit

fully updated and most recent drivers

b650 eagle ax

ryzen 7 7800x3d

lianli aio

32gb 6000mhz cl 36 ram kit

rx 9070xt 

2 monitors - my main monitor is a 27inch 260hz 1440p and my second monitor is a 24 inch 180hz 1080p monitor

ive tried a fresh windows install, ive run the windows memory test and it passed, ive tried reinstalling drivers yet im still getting freezes  

anyone got any ideas on what it could be and how to fix it

 

system information.nfo 2.21 MB · 0次下载 reliability history.XML 97.59 kB · 0次下载 system event viewer.evtx 2.07 MB · 0次下载

That problem seem to be you are running out the VRAM.

[mrpickarooo]

3 hours ago, SundaySilence69 said:

That problem seem to be you are running out the VRAM.

i shouldnt be though and neither of those games are that intensive on the gpu even at 1440p and i can run games perfectly fine that are even more gpu/vram intensive

 

[mrpickarooo]

4 hours ago, SundaySilence69 said:

That problem seem to be you are running out the VRAM.

ive just ran the game and it crashed around 5gb of vram being used out of 16gb available

[Bjoolz]

22 hours ago, mrpickarooo said:

these past few weeks ive been dealing with my pc just freezing up and crashing. no bluescreen no logs it just dies and doesnt power off without holding the power button. It had mostly been happening if i try to play games like rimworld or terraria while fullscreen. 

im running:

windows 11 25h2 64 bit

fully updated and most recent drivers

b650 eagle ax

ryzen 7 7800x3d

lianli aio

32gb 6000mhz cl 36 ram kit

rx 9070xt 

2 monitors - my main monitor is a 27inch 260hz 1440p and my second monitor is a 24 inch 180hz 1080p monitor

ive tried a fresh windows install, ive run the windows memory test and it passed, ive tried reinstalling drivers yet im still getting freezes  

anyone got any ideas on what it could be and how to fix it

 

system information.nfo 2.21 MB · 0 downloads reliability history.XML 97.59 kB · 0 downloads system event viewer.evtx 2.07 MB · 0 downloads

I have no idea where the other user got the VRAM idea from. I looked through the events and on most of these it doesn't even detect that you are forcing it off with the power button so it's completely locked. Just two of the 11 events detected the power button press.

 

The only thing I see of potential relevance is that the WiFi card seems to be crashing. I'm seeing some events where it's not even finding the WiFi card because presumably it has been taken offline after the crash. I see some events saying that the WiFi card had a fatal error. One thing that speaks against this is that the errors from the WiFi card don't happen directly before an unexpected shutdown event. The latest error from the WiFi looks to be on the 14th even though you had crashes on the 15th.

 

If you are using the WiFi for internet, have you noticed it having issues? If you aren't using the WiFi, could you check if it's working?

[mrpickarooo]

3 hours ago, Bjoolz said:

I have no idea where the other user got the VRAM idea from. I looked through the events and on most of these it doesn't even detect that you are forcing it off with the power button so it's completely locked. Just two of the 11 events detected the power button press.

 

The only thing I see of potential relevance is that the WiFi card seems to be crashing. I'm seeing some events where it's not even finding the WiFi card because presumably it has been taken offline after the crash. I see some events saying that the WiFi card had a fatal error. One thing that speaks against this is that the errors from the WiFi card don't happen directly before an unexpected shutdown event. The latest error from the WiFi looks to be on the 14th even though you had crashes on the 15th.

 

If you are using the WiFi for internet, have you noticed it having issues? If you aren't using the WiFi, could you check if it's working?

i have disabled the wifi from my mobo as i thought that was what was causing the issue but i can re enable it to see if it does work

[mrpickarooo]

so it is working and i can connect completely fine and im on the desktop right now with no crashes right now

[Bjoolz]

5 minutes ago, mrpickarooo said:

so it is working and i can connect completely fine and im on the desktop right now with no crashes right now

Leave it off for a week if you have cabled network easily accessible. If it doesn't crash in that week it's likely the WiFi. If you don't have Ethernet easily accessible or if a week has passed with no crashes reinstall the driver. If you still crash with the driver reinstalled you can try replacing it or just keeping it disabled if you don't need it. On desktops it's usually a pain in the ass to replace it because it has a metal housing around it and the screw(s) for the housing are usually on the bottom of the motherboard. Any M.2 WiFi card will work as a replacement, the same one laptops use. 

[mrpickarooo]

1 minute ago, Bjoolz said:

Leave it off for a week if you have cabled network easily accessible. If it doesn't crash in that week it's likely the WiFi. Reinstall the driver. If you still crash with the driver reinstalled you can replace it. On desktops it's usually a pain in the ass because it has a metal housing around it and the screw(s) for it are usually on the bottom of the motherboard. Any M.2 WiFi card will work as a replacement, the same one laptops use. 

so ive been having those crashes with the wifi off. ive had it disabled and im still getting those crashes, and ive found a way to force it by running occt stress test. and rimworld hasnt crashed it as much unless i go to 1440p. its really odd.