Blackscreens/nVidia card

[lvcfr]

Experiencing blackscreens of varying frequency. Started with the current nvidia driver (591.67) about a week ago. I've since DDUed this driver, and worked my way backwards through some driver versions, trying to find one that just won't crash/blackscreen, but no luck.

 

I would like some help/guidance determining if it's just a driver issue, or hardware issue. I do not think I'm having any thermal issues, since I'm hovering around 70C on GPU while gaming

 

System was built this May/June.

 

Issues/symptoms:

• Blackscreen; display goes dark, then either tasks keep running/are audible, or I get a delayed restart. If it doesn't restart automagically, I hit reset
• More frequent on low-load tasks (browsing, quakelive, point and click adventure games)
• Almost never happens on BF6 with any driver version (well, only once, but during shader compilation)
• Sometimes id 153 error in Windows Event Viewer.
• Sometimes, I just get a bug check/crash log indicated in Event Viewer. Excerpt at end of post.

System:

• Win11 24H2
• 9950X3D
• 5090 Astral (air cool, not LC version)
• ProArt X870E-CREATOR WIFI

• 128GB RAM (CMK128GX5M2B6400C42)

• Monitor is Corsair 27QHD240

Stuff I've tried:

• nVidia GRD 591.67, 591.59, 581.80, 576.88
• DDU between every driver version, after I get a blackscreen. I'm almost back to the release driver for my card lol
• Disable Hardware Accelerated GPU Scheduling (not for every version, and frankly, this is a feature id want on)
• Switch to HDMI from DP (not for every version)
• Disable GSYNC
• Remove second monitor
• OCCT test CPU/RAM (not the individual CPU/RAM tests), this test passed

Stuff I've thought of but haven't tried quite yet (some of which I'd rather not do):

• Reinstalling Windows
• Replacing my GPU

Notably my system crashed once while writing this. Here is an excerpt from WinDbg of the dump file:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffda0721dce010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff800a1d8aae0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys

[leclod]

Which psu ?

To me, black screen sounds like power issue, gpu not getting enough power.

Did you run a Memtest86 or similar to check the Ram ?

Edited January 6 by leclod

[lvcfr]

Meg ai1600T, it's a 1600w psu, so that *should* be enough. I also never get black screens during demanding games, like bf6, but web browsing and quakelive (2010 game lol) it can happen quite frequently

 

no memtest86 yet. would that be better than occt's ram test?

 

i ran occt's cpu+ram test for an hour, and it gave no errors and didnt blackscreen during the test

 

[Mark Kaine]

8 hours ago, lvcfr said:

no memtest86 yet. would that be better than occt's ram test

Neither is conclusive. You need to either replace the ram or try each stick individually...

 

It *does* sound like ram issue btw, but it's hard to be sure obviously.

[lvcfr]

Still haven't done a more demanding memory test yet, because I thought of one more thing. I had forgotten to update my chipset driver. Installed updates yesterday, and no blackscreens even during 16 hours of mixed-load usage (bf6, audio production, web browsing)

 

Hard to say if it outright fixed the issues for me, but it seems to have reduced its severity/frequency