Driver Powerstate failure BSOD

[edced]

Hello everyone,

 

Yesterday my computer started to randomly BSOD every 5ish minutes, each time with the driver powerstate failure message. To try to fix it, I turned off all OC (CPU, GPU, and EXPO) and ran memtest86 to check the ram, which came back with 0 errors (thank god seeing how corsair is acting right now, would not want to RMA it). I also ran BlueScreenViewer to see what the dump would say. Here is what it came back with : 

 

I looked up ntoskrnl.exe and did recommendations from reddit (like run sfc /scannow and other basic troubleshooting) but it didn't fix anything.

 

I decided to give up and see again in the morning. For the night I turned off the pc, the PSU and disconnected the C13 plug from the PSU.

 

This morning, I don't bluescreen anymore, I ran OCCT (cpu+ram, all went well) and checked if my drivers were up to date (they were).

 

So it seems to be fixed. Do you guys have any idea on why this could have happened ?

 

Have a great new year !

 

PC specs:

CPU : AMD R7 9800x3D

GPU : XFX Mercury radeon 9070xt OC

Motherboard : Gigabyte B650 Aorus ELITE AX V2

RAM : Corsair Vengeance DDR5 2x16 6000 Mhz (CMK32GX5M2B6000Z30)

Cooler : Thermalright Phantom spirit

[Bjoolz]

Bluescreenview is a useless tool. There is no chance that this is related to Ntoskrnl.exe. Upload the actual dump files. Go to C:\Windows\Minidump (Sometimes Minidumps for some reason) and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post.

[edced]

Minidump.zip

Here you go !

[edced]

13 minutes ago, Bjoolz said:

Zip the copied folder and attach it to a post.

Forgot to quote for notification

[Bjoolz]

1 hour ago, edced said:

Minidump.zip 3.15 MB · 0 downloads

Here you go !

Four of the dump files alternate between blaming the audio in the iGPU and audio in the dedicated GPU. This is a fairly common bug when you have a dedicated AMD GPU paired with an AMD iGPU. Disable the iGPU in the BIOS.

 

The final crash pointed to the USB controller on the motherboard. Which doesn't fit in with anything else and would normally make me a bit worried that something else is going on, but I saw that you have a Gigabyte motherboard and if you use Gigabyte Control Center, that tool is complete and utter garbage and will throw out Driver_Power_State_Failure crashes like it's candy. When it's that tool, it will usually blame storage controllers, but I have seen it blame other random drivers so I'm hoping that it's the reason for the USB crash. I have no idea what Gigabyte are smoking with their tool, I've reported it to them and they just respond that they aren't seeing anything wrong even when provided with dump files from 5 different people with the same issue.

 

TL;DR: Disable the iGPU in the BIOS (Often called dual monitor support in the BIOS) and uninstall Gigabyte Control Center if you have it installed. 

[edced]

4 minutes ago, Bjoolz said:

Four of the dump files alternate between blaming the audio in the iGPU and audio in the dedicated GPU. This is a fairly common bug when you have a dedicated AMD GPU paired with an AMD iGPU. Disable the iGPU in the BIOS.

 

The final crash pointed to the USB controller on the motherboard. Which doesn't fit in with anything else and would normally make me a bit worried that something else is going on, but I saw that you have a Gigabyte motherboard and if you use Gigabyte Control Center, that tool is complete and utter garbage and will throw out Driver_Power_State_Failure crashes like it's candy. When it's that tool, it will usually blame storage controllers, but I have seen it blame other random drivers so I'm hoping that it's the reason for the USB crash. I have no idea what Gigabyte are smoking with their tool, I've reported it to them and they just respond that they aren't seeing anything wrong even when provided with dump files from 5 different people with the same issue.

 

TL;DR: Disable the iGPU in the BIOS (Often called dual monitor support in the BIOS) and uninstall Gigabyte Control Center if you have it installed. 

Thank you very much ! I do indeed have the control center installed. Will uninstall it and turn off the iGPU.