Added new ram, getting GPU crashes

[Leeuwin64]

G'day All,

I recently purchased 16GB of ram (Team T-Force Vulcan Z 16GB (2x8GB) 3600MHz CL18 DDR4 Grey) to add to my existing setup. Since installing, my system boots and runs fine until I try play a game. Any game I try to play consistently crashes after between 2 and 10 minutes, sometime with a Direct X Error(see attached screenshot), but not always. I have mostly been testing with BF6 but also crashes attempting to play Valheim(steam, discord and firefox often running in background, but not always). System usually remains on and working fine after crash (it has crashed the system once or twice, causing the pc to restart). I returned the initial ram I bought and got a replacement set, same issue still persists. GPU drivers are up to date (I have reset and installed latest drivers multiple times), however whenever I run the AMD auto driver update software it says the drivers need an Install(Repair) (See attached photo). No matter how many times I do this it always comes up the same. I updated BIOS this morning to 7C94v1Mm, issue still persists. 

I have taken the new ram out and the system returns to running fine and is able to play games like normal. 
My partner has an almost identical system to mine (graphics card is PowerColor Radeon RX 5700 XT Red Devil 8GB ). An identical new set of ram is running fine in that system.

 

My specs are:

• Windows 11 Home (25H2)(64 Bit)
• BIOS: 1.M0
• AMD Ryzen 5 5600X (3.7 GHz)
• MSI MAG B550M Motar Wi-Fi
• Samsung 970 EVO NVMe SSD 1TB (Boot drice)
• Corsair Vengeance LPX 16GB (2x8GB) 3600MHz CL18 DDR4 (in slots 2 and 4) (XMP profile 1)
• Cooler Master MWE Gold Fully Modular 750W Power Supply 
• PowerColor Radeon RX 6700 XT Red Devil OC 12GB RDNA 2 

 

Any help would be greatly appreciated. Please let me know if I need to provide additional information. 

[BillBill]

1 hour ago, Leeuwin64 said:

G'day All,

I recently purchased 16GB of ram (Team T-Force Vulcan Z 16GB (2x8GB) 3600MHz CL18 DDR4 Grey) to add to my existing setup. Since installing, my system boots and runs fine until I try play a game. Any game I try to play consistently crashes after between 2 and 10 minutes, sometime with a Direct X Error(see attached screenshot), but not always. I have mostly been testing with BF6 but also crashes attempting to play Valheim(steam, discord and firefox often running in background, but not always). System usually remains on and working fine after crash (it has crashed the system once or twice, causing the pc to restart). I returned the initial ram I bought and got a replacement set, same issue still persists. GPU drivers are up to date (I have reset and installed latest drivers multiple times), however whenever I run the AMD auto driver update software it says the drivers need an Install(Repair) (See attached photo). No matter how many times I do this it always comes up the same. I updated BIOS this morning to 7C94v1Mm, issue still persists. 

I have taken the new ram out and the system returns to running fine and is able to play games like normal. 
My partner has an almost identical system to mine (graphics card is PowerColor Radeon RX 5700 XT Red Devil 8GB ). An identical new set of ram is running fine in that system.

 

My specs are:

• Windows 11 Home (25H2)(64 Bit)
• BIOS: 1.M0
• AMD Ryzen 5 5600X (3.7 GHz)
• MSI MAG B550M Motar Wi-Fi
• Samsung 970 EVO NVMe SSD 1TB (Boot drice)
• Corsair Vengeance LPX 16GB (2x8GB) 3600MHz CL18 DDR4 (in slots 2 and 4) (XMP profile 1)
• Cooler Master MWE Gold Fully Modular 750W Power Supply 
• PowerColor Radeon RX 6700 XT Red Devil OC 12GB RDNA 2 

 

Any help would be greatly appreciated. Please let me know if I need to provide additional information. 

I had noticed at least for me. AMD crash defender service was causing things to crash. Saw it listed in Windows event viewer each time. You can disable it. Also check and see if Windows update is installing driver updates. Windows will end up installing an unstable driver after you had installed a stable driver. You can also disable Windows driver updates. Also avoid Windows preview updates.  

[Tristan_LTT]

Have you tried going in to device manager and removing the GPU drivers?

 

Then re-install and do a custom install. If there's the option do a clean install so it removes any old versions.

 

You could also run a mem test to see if the sticks are okay.

 

Try without XMP