windows Windows hard reset, no system logs

[HippoPCBuilder]

I was playing Train Sim World 5 on my PC when I got a sudden buzzing noise from the speakers, the game froze, black screen, and then the PC restarted. Just went straight to boot, no BSOD etc. 

I've looked through Event Viewer (filtered for events of Error or higher in Windows Logs, from after the crash):

and these say:

 

EDIT: A look through the logs seems to reveal that the Intel.GraphicsSoftware.App errors 220 and 221 (below) occur on every startup, not just after a crash. I've spoilered them, but they can still be viewed if wanted.

Spoiler

(21:31:04, Intel.GraphicsSoftware.App, 221)

{"category":"Igcl","level":"Error","message":"3rd Party - IGCL ctlGetFirmwareProperties - Exception"}

(21:31:04, Intel.GraphicsSoftware.App, 220)

{"category":"Igcl","level":"Error","message":"ctlGetFirmwareProperties, result=1073741837"}

 

(21:30:19, Eventlog, 1101)

Audit events have been dropped by the transport.  0

(21:30:07, Kernel-Power, 41)

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

(21:30:19, EventLog, 6008)

The previous system shutdown at 20:59:27 on ‎01/‎09/‎2025 was unexpected.

 

I've run an SFC scan and:

Windows Resource Protection did not find any integrity violations.

Again, with CHKDSK, on both my system and storage drives:

Windows has scanned the file system and found no problems.
No further action is required.

 

I've done a Memtest86 test, which passed: MemTest86-Report-20250901-215531.html

 

There are no dump files in C:\\Windows\Minidump.

 

This is the first crash I've experienced of this kind. I recently upgraded my PC from an iGPU to a dGPU, and I have the following specs:

CPU: AMD Ryzen 5 8600G

Mobo: ASUS PRIME B650M-R

GPU: Acer Nitro OC Intel Arc B580

RAM: 2 x 16GB Corsair Vengeance DDR5-6000 CL30

PSU: Gigabyte UD750GM PG5 750W

Storage: 500GB Kingston NV3, 500GB Crucial P3 Plus

 

The PSU should be greatly overspecced for the power draw, even including transients. I've been playing Train Sim World on the upgraded PC for about 2 weeks, as well as many other games, and this is the first time anything like this has occurred. Any time I've had crashes in Train Sim World before, it just throws an Unreal Engine traceback, no black screen.

 

Any help would be much appreciated - I can provide log files if needed, just ask!

 

EDIT: I remembered that as well as gaming, I have been Folding@Home on this hardware for a couple of days now, which obviously stresses all the components. Even with both my Intel Arc dGPU, the AMD iGPU and all 6 CPU cores enabled, all components remain around 54 degrees Celsius stably, and no crashes there. 

Edited September 2, 2025 by HippoPCBuilder
Added further context

[PDifolco]

I'd say from intuition/experience Intel graphics drivers issue, ChatGPT says kinda the same, but also that the PSU is bad too

My read on this setup:

1. Arc A580 + AMD Ryzen combo is notorious for stability quirks, especially early BIOS/AGESA.

2. The Gigabyte UD750GM PG5 PSU is a known problem child — early batches failed under transient GPU loads. Even if this is a “rev 2” unit, it’s still not the most reliable.

3. The Intel driver errors point strongly to the GPU or driver failing right before the crash.

---

Next steps he could try:

1. Update BIOS (ASUS PRIME B650M-R) to latest — Arc stability improves a lot with AGESA 1.1.0.x.

2. Update Intel Arc drivers to the newest WHQL.

3. Check PSU (if it’s the older revision of the UD750GM, it’s worth swapping just to rule it out).

4. Run Event Viewer → System and Reliability Monitor around the crash time to see if there are additional WHEA errors or “Display driver stopped responding.”

5. Enable minidumps (if not already) so the next crash might capture more info.

---

Based on the logs, I’d lean Arc driver/firmware instability first, PSU second.

[StDragon]

It's a hard crash, so no logs would have been written to peform a root-cause-annalysis (RCA). At this point all you can do is proactively test your components to see if they operate within expected perameters (thermal or load based on the PSU).

[HippoPCBuilder]

1 hour ago, PDifolco said:

I'd say from intuition/experience Intel graphics drivers issue, ChatGPT says kinda the same, but also that the PSU is bad too

My read on this setup:

1. Arc A580 + AMD Ryzen combo is notorious for stability quirks, especially early BIOS/AGESA.

2. The Gigabyte UD750GM PG5 PSU is a known problem child — early batches failed under transient GPU loads. Even if this is a “rev 2” unit, it’s still not the most reliable.

3. The Intel driver errors point strongly to the GPU or driver failing right before the crash.

---

Next steps he could try:

1. Update BIOS (ASUS PRIME B650M-R) to latest — Arc stability improves a lot with AGESA 1.1.0.x.

2. Update Intel Arc drivers to the newest WHQL.

3. Check PSU (if it’s the older revision of the UD750GM, it’s worth swapping just to rule it out).

4. Run Event Viewer → System and Reliability Monitor around the crash time to see if there are additional WHEA errors or “Display driver stopped responding.”

5. Enable minidumps (if not already) so the next crash might capture more info.

---

Based on the logs, I’d lean Arc driver/firmware instability first, PSU second.

1. The BIOS is already AGESA 1.2.0.x

2. They are already the latest drivers

3. I don't have another PSU to test with, and would rather not buy one if necessary

4 + 5. As stated.... there are no other logs.

41 minutes ago, StDragon said:

It's a hard crash, so no logs would have been written to peform a root-cause-annalysis (RCA). At this point all you can do is proactively test your components to see if they operate within expected perameters (thermal or load based on the PSU).

When I stress-tested my CPU and GPU, they were all fine. In addition, like I said I regularly use Folding@home, which uses both GPU and CPU at 100% - and no crashing or weird behaviour.

 

I can obtain another PSU if that's the only likely cause, I just don't understand how such a thing could happen when stress tests don't cause the same issue.

[DraconisMaximus]

3 hours ago, HippoPCBuilder said:

I was playing Train Sim World 5 on my PC when I got a sudden buzzing noise from the speakers, the game froze, black screen, and then the PC restarted. Just went straight to boot, no BSOD etc.

Did this only happen once? Trying to diagnose unrepeatable crashes is just going down the rabbit hole.

 

4 hours ago, HippoPCBuilder said:

There are no dump files in C:\\Windows\Minidump.

As far as I know, a crash dump generates as part of the BSOD process. A hard crash like that doesn't leave one.

[PDifolco]

8 hours ago, HippoPCBuilder said:

1. The BIOS is already AGESA 1.2.0.x

2. They are already the latest drivers

3. I don't have another PSU to test with, and would rather not buy one if necessary

4 + 5. As stated.... there are no other logs.

When I stress-tested my CPU and GPU, they were all fine. In addition, like I said I regularly use Folding@home, which uses both GPU and CPU at 100% - and no crashing or weird behaviour.

 

I can obtain another PSU if that's the only likely cause, I just don't understand how such a thing could happen when stress tests don't cause the same issue.

I don't really think the PSU Is an issue, because the GPU is sub 200W PPT

Then the most probable reason is just Intel drivers incompatibility/bug with some games, you can only try earlier releases to check if it worked before, or wait for updates...

GPU stress tests aren't that useful for stability, seems each software uses the GPU its own way, depending on graphics engine, API, ... I myself can undervolt my GPU quite a lot and have good results in stress tests, but it crashes on some games, so had to reduce it...

[Smalahovet]

13 hours ago, HippoPCBuilder said:

1. The BIOS is already AGESA 1.2.0.x

2. They are already the latest drivers

3. I don't have another PSU to test with, and would rather not buy one if necessary

4 + 5. As stated.... there are no other logs.

When I stress-tested my CPU and GPU, they were all fine. In addition, like I said I regularly use Folding@home, which uses both GPU and CPU at 100% - and no crashing or weird behaviour.

 

I can obtain another PSU if that's the only likely cause, I just don't understand how such a thing could happen when stress tests don't cause the same issue.

Folding uses GPU way different than a game. As one who had many mining rigs etc in the old days, i ran memory OC on most of my GPUs that would instant crash if i ever tried to game on them. But for mining/folding it was stable. 

So folding/mining is not a gaming stability test. I think there is some quirk between your new dedicated GPU and your AMD system.
You are so far within power limits than even a "not so good PSU" probably does not cause this. Sadly i have no experience with intel GPU so i do not have much to contribute with. Hope you figure it out. Maybe try some other driver versions on the GPU or something, maybe that can sort it

[Bjoolz]

17 hours ago, HippoPCBuilder said:

I was playing Train Sim World 5 on my PC when I got a sudden buzzing noise from the speakers, the game froze, black screen, and then the PC restarted. Just went straight to boot, no BSOD etc. 

I've looked through Event Viewer (filtered for events of Error or higher in Windows Logs, from after the crash):

and these say:

(21:31:04, Intel.GraphicsSoftware.App, 221)

{"category":"Igcl","level":"Error","message":"3rd Party - IGCL ctlGetFirmwareProperties - Exception"}

(21:31:04, Intel.GraphicsSoftware.App, 220)

{"category":"Igcl","level":"Error","message":"ctlGetFirmwareProperties, result=1073741837"}

(21:30:19, Eventlog, 1101)

Audit events have been dropped by the transport.  0

(21:30:07, Kernel-Power, 41)

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

(21:30:19, EventLog, 6008)

The previous system shutdown at 20:59:27 on ‎01/‎09/‎2025 was unexpected.

 

I've run an SFC scan and:

Windows Resource Protection did not find any integrity violations.

Again, with CHKDSK, on both my system and storage drives:

Windows has scanned the file system and found no problems.
No further action is required.

 

I've done a Memtest86 test, which passed: MemTest86-Report-20250901-215531.html

 

There are no dump files in C:\\Windows\Minidump.

 

This is the first crash I've experienced of this kind. I recently upgraded my PC from an iGPU to a dGPU, and I have the following specs:

CPU: AMD Ryzen 5 8600G

Mobo: ASUS PRIME B650M-R

GPU: Acer Nitro OC Intel Arc B580

RAM: 2 x 16GB Corsair Vengeance DDR5-6000 CL30

PSU: Gigabyte UD750GM PG5 750W

Storage: 500GB Kingston NV3, 500GB Crucial P3 Plus

 

The PSU should be greatly overspecced for the power draw, even including transients. I've been playing Train Sim World on the upgraded PC for about 2 weeks, as well as many other games, and this is the first time anything like this has occurred. Any time I've had crashes in Train Sim World before, it just throws an Unreal Engine traceback, no black screen.

 

Any help would be much appreciated - I can provide log files if needed, just ask!

 

EDIT: I remembered that as well as gaming, I have been Folding@Home on this hardware for a couple of days now, which obviously stresses all the components. Even with both my Intel Arc dGPU, the AMD iGPU and all 6 CPU cores enabled, all components remain around 54 degrees Celsius stably, and no crashes there. 

Show the Details tab of the Kernel-Power Event ID 41 events. The 6008 events are basically the same event as 41, but they are from it crashing during the crash. So the 6008 crashes usually have no useful info. 

[HippoPCBuilder]

3 hours ago, Smalahovet said:

Folding uses GPU way different than a game. As one who had many mining rigs etc in the old days, i ran memory OC on most of my GPUs that would instant crash if i ever tried to game on them. But for mining/folding it was stable. 

So folding/mining is not a gaming stability test. I think there is some quirk between your new dedicated GPU and your AMD system.
You are so far within power limits than even a "not so good PSU" probably does not cause this. Sadly i have no experience with intel GPU so i do not have much to contribute with. Hope you figure it out. Maybe try some other driver versions on the GPU or something, maybe that can sort it

Yeah, but I've been running games for the past few days and it hasn't had anything like this before. 

1 hour ago, Bjoolz said:

Show the Details tab of the Kernel-Power Event ID 41 events. The 6008 events are basically the same event as 41, but they are from it crashing during the crash. So the 6008 crashes usually have no useful info. 

Image form:

Spoiler

Text form:

Spoiler

System

- Provider       [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 10

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated       [ SystemTime] 2025-09-01T20:30:07.3714873Z

EventRecordID 23653

Correlation

- Execution       [ ProcessID] 4       [ ThreadID] 8

Channel System

Computer NoctuaRedux

- Security       [ UserID] S-1-5-18

-

EventData

BugcheckCode

0

BugcheckParameter1

0x0

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

16

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

1

CsEntryScenarioInstanceId

2

BugcheckInfoFromEFI

false

CheckpointStatus

0

CsEntryScenarioInstanceIdV2

2

LongPowerButtonPressDetected

false

LidReliability

false

InputSuppressionState

0

PowerButtonSuppressionState

0

LidState

3

WHEABootErrorCount

0

 

[HippoPCBuilder]

Brief update: A look through the logs seems to reveal that the Intel.GraphicsSoftware.App errors 220 and 221 occur on every startup, not just after a crash.

[Smalahovet]

34 minutes ago, HippoPCBuilder said:

Brief update: A look through the logs seems to reveal that the Intel.GraphicsSoftware.App errors 220 and 221 occur on every startup, not just after a crash.

But has there been any changes since the crash started happening? Bios update, GPU driver update, CPU underclock, windows update etc. Something has to have caused it to start happening now. Else its just plain odd  Try reverting some drivers, bios etc maybe that will fix things. Do one thing at a time

[HippoPCBuilder]

38 minutes ago, Smalahovet said:

But has there been any changes since the crash started happening? Bios update, GPU driver update, CPU underclock, windows update etc. Something has to have caused it to start happening now. Else its just plain odd  Try reverting some drivers, bios etc maybe that will fix things. Do one thing at a time

Well there was an Intel driver update a couple days ago. I'll revert it to latest WHQL and see what happens.

[Bjoolz]

3 hours ago, HippoPCBuilder said:

Yeah, but I've been running games for the past few days and it hasn't had anything like this before. 

Image form:

  Hide contents

Text form:

  Hide contents

System

- Provider       [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 10

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated       [ SystemTime] 2025-09-01T20:30:07.3714873Z

EventRecordID 23653

Correlation

- Execution       [ ProcessID] 4       [ ThreadID] 8

Channel System

Computer NoctuaRedux

- Security       [ UserID] S-1-5-18

-

EventData

BugcheckCode

0

BugcheckParameter1

0x0

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

16

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

1

CsEntryScenarioInstanceId

2

BugcheckInfoFromEFI

false

CheckpointStatus

0

CsEntryScenarioInstanceIdV2

2

LongPowerButtonPressDetected

false

LidReliability

false

InputSuppressionState

0

PowerButtonSuppressionState

0

LidState

3

WHEABootErrorCount

0

 

Windows has no idea why it shut down here. You could check if you have any WHEA events logged. On the right hand side after selecting Windows Logs → System, click on "Filter Current Log..." and in the Event Sources dropdown menu find and select "WHEA-logger". Click Ok to apply the filter.

 

If you have any events, highlight them, right click and save the events. Upload the .evtx file here. 

[HippoPCBuilder]

1 hour ago, Bjoolz said:

Windows has no idea why it shut down here. You could check if you have any WHEA events logged. On the right hand side after selecting Windows Logs → System, click on "Filter Current Log..." and in the Event Sources dropdown menu find and select "WHEA-logger". Click Ok to apply the filter.

 

If you have any events, highlight them, right click and save the events. Upload the .evtx file here. 

Will do in the morning.

Thanks for your help, by the way!

[FilipposTechGR]

On 9/1/2025 at 11:45 PM, HippoPCBuilder said:

I was playing Train Sim World 5 on my PC when I got a sudden buzzing noise from the speakers, the game froze, black screen, and then the PC restarted. Just went straight to boot, no BSOD etc. 

I've looked through Event Viewer (filtered for events of Error or higher in Windows Logs, from after the crash):

and these say:

 

EDIT: A look through the logs seems to reveal that the Intel.GraphicsSoftware.App errors 220 and 221 (below) occur on every startup, not just after a crash. I've spoilered them, but they can still be viewed if wanted.

  Reveal hidden contents

(21:31:04, Intel.GraphicsSoftware.App, 221)

{"category":"Igcl","level":"Error","message":"3rd Party - IGCL ctlGetFirmwareProperties - Exception"}

(21:31:04, Intel.GraphicsSoftware.App, 220)

{"category":"Igcl","level":"Error","message":"ctlGetFirmwareProperties, result=1073741837"}

 

 

(21:30:19, Eventlog, 1101)

Audit events have been dropped by the transport.  0

(21:30:07, Kernel-Power, 41)

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

(21:30:19, EventLog, 6008)

The previous system shutdown at 20:59:27 on ‎01/‎09/‎2025 was unexpected.

 

I've run an SFC scan and:

Windows Resource Protection did not find any integrity violations.

Again, with CHKDSK, on both my system and storage drives:

Windows has scanned the file system and found no problems.
No further action is required.

 

I've done a Memtest86 test, which passed: MemTest86-Report-20250901-215531.html

 

There are no dump files in C:\\Windows\Minidump.

 

This is the first crash I've experienced of this kind. I recently upgraded my PC from an iGPU to a dGPU, and I have the following specs:

CPU: AMD Ryzen 5 8600G

Mobo: ASUS PRIME B650M-R

GPU: Acer Nitro OC Intel Arc B580

RAM: 2 x 16GB Corsair Vengeance DDR5-6000 CL30

PSU: Gigabyte UD750GM PG5 750W

Storage: 500GB Kingston NV3, 500GB Crucial P3 Plus

 

The PSU should be greatly overspecced for the power draw, even including transients. I've been playing Train Sim World on the upgraded PC for about 2 weeks, as well as many other games, and this is the first time anything like this has occurred. Any time I've had crashes in Train Sim World before, it just throws an Unreal Engine traceback, no black screen.

 

Any help would be much appreciated - I can provide log files if needed, just ask!

 

EDIT: I remembered that as well as gaming, I have been Folding@Home on this hardware for a couple of days now, which obviously stresses all the components. Even with both my Intel Arc dGPU, the AMD iGPU and all 6 CPU cores enabled, all components remain around 54 degrees Celsius stably, and no crashes there. 

Sounds like a sudden power loss or GPU driver crash rather than a hardware fault, since there’s no BSOD or dump file. A couple of things you might want to try:

Update GPU drivers Intel Arc has had a lot of stability fixes recently.

Check PSU connections  make sure the GPU cable is seated properly, since a brief power drop can cause exactly this symptom.

Event Viewer Kernel Power 41 just confirms an unexpected restart, not the root cause.

Try running a stress test on GPU e.g. 3DMark or FurMark separately from gaming, see if it replicates the crash.

If it only happens in Train Sim World 5, could be game-specific instability with Arc drivers.

Your temps seem fine, and PSU wattage is more than enough. I’d start with GPU drivers + reseating power cables and see if the issue comes back.
 

[HippoPCBuilder]

On 9/2/2025 at 8:41 PM, Bjoolz said:

Windows has no idea why it shut down here. You could check if you have any WHEA events logged. On the right hand side after selecting Windows Logs → System, click on "Filter Current Log..." and in the Event Sources dropdown menu find and select "WHEA-logger". Click Ok to apply the filter.

 

If you have any events, highlight them, right click and save the events. Upload the .evtx file here. 

Ok, I totally forgot to do this. 

However, there are none.

 

18 hours ago, FilipposTechGR said:

Sounds like a sudden power loss or GPU driver crash rather than a hardware fault, since there’s no BSOD or dump file. A couple of things you might want to try:

Update GPU drivers Intel Arc has had a lot of stability fixes recently.

Check PSU connections  make sure the GPU cable is seated properly, since a brief power drop can cause exactly this symptom.

Event Viewer Kernel Power 41 just confirms an unexpected restart, not the root cause.

Try running a stress test on GPU e.g. 3DMark or FurMark separately from gaming, see if it replicates the crash.

If it only happens in Train Sim World 5, could be game-specific instability with Arc drivers.

Your temps seem fine, and PSU wattage is more than enough. I’d start with GPU drivers + reseating power cables and see if the issue comes back.
 

The drivers were updated when the crash occurred.

I did run a Furmark after getting the GPU, but now you mention it I did reseat the GPU power cable a few days ago to cable manage it. I'll check it again.

[Bjoolz]

13 minutes ago, HippoPCBuilder said:

Ok, I totally forgot to do this. 

However, there are none.

If it was a straight shutdown it would probably be power. Because you have the audio loop (The buzzing is it repeating the last audio packet it received) and it freezing for a few seconds before it shuts down, it's more likely some device crashing. Which device is hard to say because so many things can cause freezes like this. You often just have to remove something and test running without it to see if it still happens. 

[FilipposTechGR]

25 minutes ago, HippoPCBuilder said:

Ok, I totally forgot to do this. 

However, there are none.

 

The drivers were updated when the crash occurred.

I did run a Furmark after getting the GPU, but now you mention it I did reseat the GPU power cable a few days ago to cable manage it. I'll check it again.

definitely worth double checking that PCIe power cable and reseating it firmly on both GPU and PSU sides.
If the crash still happens after that, I’d also suggest:

Running a different stress test like 3DMark sometimes FurMark passes but another workload triggers instability.

Testing with another game/app to see if it’s isolated to Train Sim World 5.

If possible, trying another PSU cable/connector to rule out a loose line.

That way you can narrow down if it’s cable/connection related, game specific, or a wider stability issue.

[HippoPCBuilder]

On 9/3/2025 at 9:58 PM, FilipposTechGR said:

definitely worth double checking that PCIe power cable and reseating it firmly on both GPU and PSU sides.
If the crash still happens after that, I’d also suggest:

Running a different stress test like 3DMark sometimes FurMark passes but another workload triggers instability.

Testing with another game/app to see if it’s isolated to Train Sim World 5.

If possible, trying another PSU cable/connector to rule out a loose line.

That way you can narrow down if it’s cable/connection related, game specific, or a wider stability issue.

Cable was reseated. No issues have occurred... but this is still only an isolated occurrence, so not much can be drawn from that.

[FilipposTechGR]

20 minutes ago, HippoPCBuilder said:

Cable was reseated. No issues have occurred... but this is still only an isolated occurrence, so not much can be drawn from that.

If it happens again, I’d still recommend running a couple of stress tests 3DMark, OCCT, even a different game, just to confirm stability across workloads. That way you’ll know for sure whether it was a cable seating issue or if something else is lurking.
For now though, if it’s been stable since reseating, that’s a good sign.
 

[HippoPCBuilder]

Thank you to both @FilipposTechGR and @Bjoolz for your help in troubleshooting. 

I'm going to mark Filippos' post as the solution, due to their suggestion seemingly assisting with the problem, but thanks to both of you for your kind advice.

[HippoPCBuilder]

Ok... I'm going to reopen this as the problem has reoccurred, this time in a different game. 
Same story, no Event Viewer logs, Minidumps, WHEA events etc. This time, no sound issue, just a freeze with image still displayed for 15 seconds or so, then reset.

Any thoughts? Do I need to get a new PSU? Same model or different?

Any help would be great!

[Mumintroll]

Do you have the latest bios on that motherboard?

JayTwoCents discovered a possible cause of the ongoing SSD disappearing issue, that the KB August update didn't like too old AGESA versions.

Almost all cases of such issues reported to him were on AMD boards.

 

If your OS SSD suddenly disappears then Windows crash without any BSOD, without any logfile. It can't write any logfile to the drive if the drive has disappeared. When your pc restarts it might do a full power cycle. Some motherboards do that, some others doesn't. When yours restarts the SSD wakes up again.

 

That is if you don't have the latest AGESA version.

If you already have it then please don't kill me.  

[HippoPCBuilder]

43 minutes ago, Mumintroll said:

Do you have the latest bios on that motherboard?

JayTwoCents discovered a possible cause of the ongoing SSD disappearing issue, that the KB August update didn't like too old AGESA versions.

Almost all cases of such issues reported to him were on AMD boards.

 

If your OS SSD suddenly disappears then Windows crash without any BSOD, without any logfile. It can't write any logfile to the drive if the drive has disappeared. When your pc restarts it might do a full power cycle. Some motherboards do that, some others doesn't. When yours restarts the SSD wakes up again.

 

That is if you don't have the latest AGESA version.

If you already have it then please don't kill me.  

Ok... I'll try a BIOS update.