BSODs With "Corrupted" DMP

[WillmsiasTheMad]

I have been dealing with intermittent BSODs since building my PC over a year ago. These manifest as completely random crashes where the output goes black, audio blares a random tone, and the PC eventually restarts. I have observed these occurring in-game with frequencies varying per game (for example, Blue Prince and Helldivers 2 have had the most frequent issues, occurring around once every hour, whereas games like Indiana Jones crash the PC around once every 8+ hours), and occasionally when the PC is even idling (if I leave it on for a few hours I will often return to it having restarted with a fresh crash event in the Event Viewer). In the Event Viewer, the issues are logged as a WHEA error 46. From my googling it seems this could be any number of possible issues, from a faulty CPU, to RAM, to VRAM, to the SSD, and maybe more.

I have tried disabling XMP (no change) and updating my BIOS (this seemed to reduce the frequency significantly until I played Blue Prince recently). I have tested thermals, running prime95 and furmark simultaneously for a couple hours with no crashes, and while GPU temps do reach the upper 70s, I think it should be fine (CPU temps are definitely fine). I have run multiple memory tests, including memtest86, all of which passed 100%. CrystalDiskInfo also reports a perfectly healthy SSD. I have tried reading the DMP files with WhoCrashed, which has only succeeded one time (mentioned that it's a hardware issue, and that it is often caused by overheating)... the other times WhoCrashed has always said that the DMP file is corrupted.

I had a breakthrough recently when running windows update. Windows told me that my hardware was unsupported, and sent me to the Sandisk website where it explained that there's a firmware issue on my SSD that causes BSODs. I immediately updated the firmware, and had no crashes for a week (playing Blue Prince, where I'll remind you I was previously crashing once per hour). I assumed it was fixed, until after a week, I hit another BSOD with a corrupted DMP file. 

I am now at a complete loss for what to do next. Any help would be greatly appreciated.

Sysnative Output
Perfmon Report

• OS - Windows 8.1, 8, 7, Vista ?
  • Windows 11
• x86 (32-bit) or x64 ?
  • x64
• What OS was originaly installed on the system?
  • Windows 11
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from a retailer)?
  • I assume Retail: Installed via the standard windows install media and licensed via MAS
• Age of system (hardware)
  • 1 year (GPU was used, so, unknown)
• Age of OS installation - have you re-installed the OS?
  • 1 year - I have not re-installed (this may be my next step)
• CPU model
  • Ryzen 5 5600
• Video Card model
  • Nvidia RTX 3060 FE 
• MotherBoard - (if NOT a laptop)

  • ASRock B550 Phantom Gaming-ITX/ax AM4

• Power Supply - brand & wattage (if laptop, skip this)
  • CORSAIR SF750 CP-9020186-NA 750 W SFX 80 PLUS PLATINUM
• System Manufacturer
  • NA
• Exact model number (if OEM or laptop)
  • NA
• Laptop or Desktop?
  • Desktop

[Tetras]

1 hour ago, WillmsiasTheMad said:

I had a breakthrough recently when running windows update. Windows told me that my hardware was unsupported, and sent me to the Sandisk website where it explained that there's a firmware issue on my SSD that causes BSODs. I immediately updated the firmware, and had no crashes for a week (playing Blue Prince, where I'll remind you I was previously crashing once per hour). I assumed it was fixed, until after a week, I hit another BSOD with a corrupted DMP file. 

There was an issue with SSDs that have no DRAM and use HMB, like the SN770, but I believe this was only on Windows 11 24H2.

 

1 hour ago, WillmsiasTheMad said:

In the Event Viewer, the issues are logged as a WHEA error 46. From my googling it seems this could be any number of possible issues, from a faulty CPU, to RAM, to VRAM, to the SSD, and maybe more.

WHEA uncorrectable? With Ryzen these are usually caused by an unstable CPU config. Do you use PBO and/or curve optimiser? 

 

1 hour ago, WillmsiasTheMad said:

I have tried disabling XMP (no change) and updating my BIOS (this seemed to reduce the frequency significantly until I played Blue Prince recently).

What is your memory?

 

1 hour ago, WillmsiasTheMad said:

• Age of OS installation - have you re-installed the OS?
  • 1 year - I have not re-installed (this may be my next step)

I think that would be prudent, because any of the issues mentioned above can cause data corruption that might have broken your Windows install or any number of drivers.

[WillmsiasTheMad]

On 5/31/2025 at 2:54 PM, Tetras said:

There was an issue with SSDs that have no DRAM and use HMB, like the SN770, but I believe this was only on Windows 11 24H2.

I am using the SN770.

On 5/31/2025 at 2:54 PM, Tetras said:

WHEA uncorrectable? With Ryzen these are usually caused by an unstable CPU config. Do you use PBO and/or curve optimiser? 

Yes, WHEA uncorrectable. I haven't manually turned on PBO, and I believe I reverted my BIOS settings to default at some point. I'll double check when I can.

On 5/31/2025 at 2:54 PM, Tetras said:

What is your memory?

Let me pull up my order history.... T-FORCE VULCAN Z 32GB (2 x 16GB) 288-Pin PC RAM DDR4 3600 (PC4 28800)

On 5/31/2025 at 2:54 PM, Tetras said:

I think that would be prudent, because any of the issues mentioned above can cause data corruption that might have broken your Windows install or any number of drivers.

I'll try to do that next weekend.

[Tetras]

15 hours ago, WillmsiasTheMad said:

Let me pull up my order history.... T-FORCE VULCAN Z 32GB (2 x 16GB) 288-Pin PC RAM DDR4 3600 (PC4 28800)

Nothing special then, shouldn't cause an issue.

 

15 hours ago, WillmsiasTheMad said:

Yes, WHEA uncorrectable. I haven't manually turned on PBO, and I believe I reverted my BIOS settings to default at some point. I'll double check when I can.

Alright. Did you install Ryzen master at any point?

 

15 hours ago, WillmsiasTheMad said:

I'll try to do that next weekend.

Hopefully it'll fix it!

 

15 hours ago, WillmsiasTheMad said:

I am using the SN770.

Ah. Were you running 24H2 then?

[WillmsiasTheMad]

On 6/2/2025 at 9:29 AM, Tetras said:

Ah. Were you running 24H2 then?

I'm not sure. Probably though.

On 6/2/2025 at 9:29 AM, Tetras said:

Did you install Ryzen master at any point?

Nope!

On 6/2/2025 at 9:29 AM, Tetras said:

Hopefully it'll fix it!

Did a fresh install on Sunday. Just crashed again right now. So, I guess that wasn't the issue.

[WillmsiasTheMad]

WhoCrashed was able to analyze this one:

I can check temps again, but I am pretty sure the temps are fine. 

Here's the event from event viewer:

and the XML:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /> 
  <EventID>46</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2025-06-10T17:00:54.8978196Z" /> 
  <EventRecordID>2222</EventRecordID> 
  <Correlation ActivityID="{613e8b87-ddba-467e-8fb7-9d47f47171a1}" /> 
  <Execution ProcessID="4416" ThreadID="4928" /> 
  <Channel>System</Channel> 
  <Computer>BeanMachine</Computer> 
  <Security UserID="S-1-5-19" /> 
  </System>
- <EventData>
  <Data Name="ErrorSource">3</Data> 
  <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data> 
  <Data Name="FRUText" /> 
  <Data Name="ValidBits">0x2</Data> 
  <Data Name="ErrorStatus">0x0</Data> 
  <Data Name="PhysicalAddress">0x12ecd8940</Data> 
  <Data Name="PhysicalAddressMask">0x0</Data> 
  <Data Name="Node">0x0</Data> 
  <Data Name="Card">0x0</Data> 
  <Data Name="Module">0x0</Data> 
  <Data Name="Bank">0x0</Data> 
  <Data Name="Device">0x0</Data> 
  <Data Name="Row">0x0</Data> 
  <Data Name="Column">0x0</Data> 
  <Data Name="BitPosition">0x0</Data> 
  <Data Name="RequesterId">0x0</Data> 
  <Data Name="ResponderId">0x0</Data> 
  <Data Name="TargetId">0x0</Data> 
  <Data Name="ErrorType">0</Data> 
  <Data Name="Extended">0</Data> 
  <Data Name="RankNumber">0</Data> 
  <Data Name="CardHandle">0</Data> 
  <Data Name="ModuleHandle">0</Data> 
  <Data Name="Length">1919</Data> 
  <Data Name="RawData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ata> 
  </EventData>
  </Event>

 

[WillmsiasTheMad]

Here's Furmark running for 30 minutes:

[WillmsiasTheMad]

CPU temps are a non-issue. After an hour of Prime95, it was stable at 72 degrees.

[WillmsiasTheMad]

I have now installed a 3400g to see if the issue is cpu related. I am now crashless for multiple days. I'm hopeful, but because I've gone for weeks without crashing in the past, it'll be hard to guarantee that the cpu is the issue.