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I have a Gigabyte Z690 Aorus Ultra and I've been having a bunch of problems with it since I started using it. First, one by one over the last year, three out of my four DDR5 sticks have died until I was only left with 16gb which is not enough to run almost anything on Win11 so I went into BIOS to check if maybe its a software issue, and not a hardware one, but even BIOS couldn't see the dead RAM, so i unplugged one of the sticks with BIOS open thinking that since its dead, it can't do any damage to take it out right? And then as soon as i click one side of the first stick out, my whole screen just showed noise and next time I tried booting into my computer, nothing. The computer immediately booted into BIOS and it saw neither one of my two NVMe drives. I have tried updating the BIOS to the latest version, reseating the drives, taking out the CMOS battery, and nothing has worked. Is there anything I can do to save the drives or did I inadvertently short circuit and kill both SSD's? Its 2x1TB of storage and would cost a decent amount to replace not to mention all the data on the drives so I hope they're still alive, I maybe just have to change some stuff around. (PS, I don't have any other computer to test the SSD's on)

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What processor and power supply do you have?

 

It almost sounds like bad power.

 

17 minutes ago, Rogodors said:

but even BIOS couldn't see the dead RAM, so i unplugged one of the sticks with BIOS open thinking that since its dead, it can't do any damage to take it out right? And then as soon as i click one side of the first stick out, my whole screen just showed noise and next time I tried booting into my computer, nothing.

No no no no no... RAM is not hot-swap! Depending on how crooked the DIMM got, it could have shorted things together and made your problems worse.

I sold my soul for ProSupport.

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Full specs please. What is your psu?

 

This screams bad power.

 

Also DO NOT hot plug pc parts unless they specifically state they can.

 

RAM IS NOT HOT SWAPPABLE. Very likely you just killed it and or the board now

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1 hour ago, Rogodors said:

so i unplugged one of the sticks with BIOS open thinking that since its dead, it can't do any damage to take it out right?

As @Needfuldoer and @jaslion said.

Because dead ram doesn't mean the copper pads becomes unable to be a bridge for electricity. There's 288 pins on a DDR5 stick, imagine how close they are with each other considering ram's PCB is only that much big.

 

 

There is approximately 99% chance I edited my post

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44 minutes ago, jaslion said:

RAM IS NOT HOT SWAPPABLE. Very likely you just killed it and or the board now

If anything, it would be the CPU that would be harmed as that's where the memory controller resides, not on the MB. The "northbridge" is a long forgotten thing back in the day when that held the memory controller.

Assuming nothing got fried, the proper steps to take would be the following.

  1. Unplug power to the PSU
  2. Press the power button to ensure all flea/residual power is drained (only takes about a second)
  3. Reseat DIMM (RAM modules) properly
  4. Clear CMOS / RTC settings from the MB
  5. Reconnect power to the PSU and power on the system
  6. Wait a few minutes for the CPU to retrain from the DIMMs so it can POST (Power On Self Test) with a display.
  7. Enter BIOS and config to your needs.
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