Games crashing

[Zacster03]

Just installed new ram and my games keep crashing on launch

[Blasty Blosty]

44 minutes ago, Zacster03 said:

Just installed new ram and my games keep crashing on launch

What RAM?

Speed?

Config? (e.g. 2 sticks in slots 2 and 4?)

Games?

[Zacster03]

6 minutes ago, Blasty Blosty said:

What RAM?

Speed?

Config? (e.g. 2 sticks in slots 2 and 4?)

Games?

i got skill 3600 mhz trident z

in slot 2-4 and playing bo6

i got the games to launch by updating bios and chipset however when playing im getting under 100 frames 

GPU: 3070

CPU: 5800X3D

mobo: b550m steel legend

 

[Blasty Blosty]

1 minute ago, Zacster03 said:

i got skill 3600 mhz trident z

in slot 2-4 and playing bo6

i got the games to launch by updating bios and chipset however when playing im getting under 100 frames 

GPU: 3070

CPU: 5800X3D

mobo: b550m steel legend

 

Is DOCP enabled in the BIOS?

[Zacster03]

Should it be on or off

5 minutes ago, Blasty Blosty said:

Is DOCP enabled in the BIOS?

is that a setting on the steel legend

[Blasty Blosty]

3 minutes ago, Zacster03 said:

Should it be on or off

Should be on, sets RAM speed to best supported

 

3 minutes ago, Zacster03 said:

is that a setting on the steel legend

Yes, should be on the main page of your BIOS when you first enter it. Normally a drop-down menu. Click the profile with your RAM speed

[Zacster03]

I can see xmp only and it was on the whole time 

[podkall]

1 hour ago, Zacster03 said:

Just installed new ram and my games keep crashing on launch

was your old RAM XMP on? it's possible BIOS uses old RAM settings for new RAM causing crashes

 

9 minutes ago, Zacster03 said:

I can see xmp only and it was on the whole time 

was it 3600Mhz?

[Zacster03]

1 minute ago, podkall said:

was your old RAM XMP on? it's possible BIOS uses old RAM settings for new RAM causing crashes

 

was it 3600Mhz?

I don’t think old ram had xmp activated 

and xmp is on at 3600 mhz

 

[podkall]

2 minutes ago, Zacster03 said:

I don’t think old ram had xmp activated 

and xmp is on at 3600 mhz

 

BIOS version latest?

[Zacster03]

Yeah just updated it. That fixed the crashing it’s just the frames now. Would it help to drop it to 3200mhz or something

[DoctorNick]

2 minutes ago, Zacster03 said:

I don’t think old ram had xmp activated 

and xmp is on at 3600 mhz

 

Try disabling XMP. (might be optimized for intel or not supported fully by motherboard). In BIOS: Set dram frequency to 3600mhz, set dram voltage to 1.35v, set primary timings to whatevter they are. eg. 16-19-19-19-39. save and exit

[Zacster03]

8 minutes ago, DoctorNick said:

Try disabling XMP. (might be optimized for intel or not supported fully by motherboard). In BIOS: Set dram frequency to 3600mhz, set dram voltage to 1.35v, set primary timings to whatevter they are. eg. 16-19-19-19-39. save and exit

There are 5 timings settings but I can only find 4

[DoctorNick]

Just now, Zacster03 said:

There are 5 timings settings but I can only find 4

Roger, yes like in my example its just a repeat of the 3th timing

[Zacster03]

9 minutes ago, DoctorNick said:

Roger, yes like in my example its just a repeat of the 3th timing

I changed it and my games are crashing again

[DoctorNick]

15 minutes ago, Zacster03 said:

I changed it and my games are crashing again

Did you find your own timings? Also make sure voltage is correct 1.35 /1.4

[Zacster03]

Yeah that’s all correct 

[Zacster03]

Just now, Zacster03 said:

Yeah that’s all correct 

Timings were 18-22-22-22-46

[Zacster03]

3 minutes ago, DoctorNick said:

Did you find your own timings? Also make sure voltage is correct 1.35 /1.4

 

Just now, Zacster03 said:

Timings were 18-22-22-22-46

 

[DoctorNick]

12 minutes ago, Zacster03 said:

 

 

That should be able to run at 1.35v if 2x16gb kit. If not ram might be bad. Edit: Just in case you haven't tried. Clear CMOS.

[Mark Kaine]

just let it run at xmp speed, no point in messing around, 100fps is probably normal for that game and hardware...

 

you can buy new RAM but it won't change anything,  maybe 5fps more tops lol.

[Mark Kaine]

On 11/28/2024 at 2:08 PM, DoctorNick said:

That should be able to run at 1.35v if 2x16gb kit. If not ram might be bad. Edit: Just in case you haven't tried. Clear CMOS.

yeah should... factually i have never been able to run ram at 1.35v tho... always 1.36v and all is good... might be a msi board "quirk" i dunno. 

 

even with XMP its set to run at 1.35v... however it's always running at 1.36v... so if you do it manually you'll have to do 1.36 minimum. ¯\_(ツ)_/¯ 

[DoctorNick]

4 minutes ago, Mark Kaine said:

yeah should... factually i have never been able to run ram at 1.35v tho... always 1.36v and all is good... might be a msi board "quirk" i dunno. 

 

even with XMP its set to run at 1.35v... however it's always running at 1.36v... so if you do it manually you'll have to do 1.36 minimum. ¯\_(ツ)_/¯ 

Yeah that's just a am4 thing. If you set 1.35 I'll report 1.36v at least on my board.