XMP issues

[intelamdallthemisnice]

Hello, I have a problem with XMP. When I set it on and let my computer go to sleep is bluescreened afterwards. I disabled XMP and the 3600MhZ ram went back to 2400MHz. The RAM is on the motherboard's QVL list I think. Kingston FURY beast 2x8 GB 3600MHz and the motherboard is a MSI A520M A-PRO with a Ryzen 5 4500 and RX6500XT. I don't want to update or clear the CMOS to not cause further issues. How do I fix it?

[RONOTHAN##]

The first thing I'd do is disable XMP and run the memory settings manually, as sometimes the motherboard will misread the XMP and cause issues. Go into the BIOS and manually set the memory speed to 3600MT/s, the memory voltage to whatever is printed on the memory package, and the memory timings to whatever is printed on the memory package in the order tCL-tRCD-tRP-tRAS (set tRCDRD and tRCDWR to tRCD). 

 

What is the exact model number of the memory? Kingston made a lot of Fury Beast memory kits with different timings, so 3600MHz doesn't exactly narrow it down too much. 

[TetraSky]

Like Ronothan said, put the settings manually.

If that still fails, I would strongly suggest testing the RAM for issues, because it may bad.

[intelamdallthemisnice]

3 minutes ago, TetraSky said:

Like Ronothan said, put the settings manually.

If that still fails, I would strongly suggest testing the RAM for issues, because it may bad.

The PC is like, 2 months and a half old max, I don't think there's any faulty parts.

[intelamdallthemisnice]

10 minutes ago, RONOTHAN## said:

The first thing I'd do is disable XMP and run the memory settings manually, as sometimes the motherboard will misread the XMP and cause issues. Go into the BIOS and manually set the memory speed to 3600MT/s, the memory voltage to whatever is printed on the memory package, and the memory timings to whatever is printed on the memory package in the order tCL-tRCD-tRP-tRAS (set tRCDRD and tRCDWR to tRCD). 

 

What is the exact model number of the memory? Kingston made a lot of Fury Beast memory kits with different timings, so 3600MHz doesn't exactly narrow it down too much. 

I  mean my old PC was a lenovo with the most basic BIOS and no overclocking. I have no idea about XMP so I loaded a profile.

[intelamdallthemisnice]

The box says the following:

16GB (2x8GB)                                   DDR4 3600MT/s   CL17-21-21 1.35V XMP

 

What do I put in and not fry the ram?

[RONOTHAN##]

4 minutes ago, intelamdallthemisnice said:

The PC is like, 2 months and a half old max, I don't think there's any faulty parts.

You can get bad parts from the factory. It's rare, but quality control is never perfect and occasionally bad parts slip through. It's possible you got one of the ones that slipped through, though setting the XMP parameters manually will probably fix it. 

 

3 minutes ago, intelamdallthemisnice said:

I  mean my old PC was a lenovo with the most basic BIOS and no overclocking. I have no idea about XMP so I loaded a profile.

Yeah, for the most part that's all you need to do, it's relatively rare that reasonable XMPs like yours don't just work. Manually setting everything though is likely going to be necessary in your case. 

 

1 minute ago, intelamdallthemisnice said:

The box says the following:

16GB (2x8GB)                                   DDR4 3600MT/s   CL17-21-21 1.35V XMP

 

What do I put in and not fry the ram?

The 3600MT/s is the frequency, that goes in the box labeled as "DRAM Frequency" in the Advanced Mode OC menu. Next go down to the Advanced DRAM Configuration submenu and input the timings (CL17-21-21) in the order tCL-tRCD-tRP with tRCDRD and tRCDWR both being set to tRCD, leaving everything else on auto. Finally, leave that submenu and scroll down until you find the DRAM voltage setting and set that to 1.35V. Press F10 to save and Exit and hope everything works. 

[intelamdallthemisnice]

Just now, RONOTHAN## said:

You can get bad parts from the factory. It's rare, but quality control is never perfect and occasionally bad parts slip through. It's possible you got one of the ones that slipped through, though setting the XMP parameters manually will probably fix it. 

 

Yeah, for the most part that's all you need to do, it's relatively rare that reasonable XMPs like yours don't just work. Manually setting everything though is likely going to be necessary in your case. 

 

The 3600MT/s is the frequency, that goes in the box labeled as "DRAM Frequency" in the Advanced Mode OC menu. Next go down to the Advanced DRAM Configuration submenu and input the timings (CL17-21-21) in the order tCL-tRCD-tRP with tRCDRD and tRCDWR both being set to tRCD, leaving everything else on auto. Finally, leave that submenu and scroll down until you find the DRAM voltage setting and set that to 1.35V. Press F10 to save and Exit and hope everything works. 

But if I F#ck it up I won't have a good PC. I'll go to the guy who built it probably so it isn't my fault and because he knows a lot more than me.

[emosun]

13 minutes ago, intelamdallthemisnice said:

The PC is like, 2 months and a half old max, I don't think there's any faulty parts.

the age of the parts has zero to do with whether or not they are faulty.

not bothering to test for faults is a pretty bizarre choice.

 

38 minutes ago, intelamdallthemisnice said:

I don't want to update or clear the CMOS to not cause further issues.

this is also a pretty bizarre choice as well. not bothering to update or clear the cmos is a pretty basic step.

[RONOTHAN##]

3 minutes ago, intelamdallthemisnice said:

But if I F#ck it up I won't have a good PC.

No, if you enter those in wrong, you'd have to Clear CMOS. That really isn't that big a deal, nor that difficult to do. 

[intelamdallthemisnice]

11 minutes ago, RONOTHAN## said:

No, if you enter those in wrong, you'd have to Clear CMOS. That really isn't that big a deal, nor that difficult to do. 

 

 

12 minutes ago, emosun said:

the age of the parts has zero to do with whether or not they are faulty.

not bothering to test for faults is a pretty bizarre choice.

 

this is also a pretty bizarre choice as well. not bothering to update or clear the cmos is a pretty basic step.

 

11 minutes ago, RONOTHAN## said:

No, if you enter those in wrong, you'd have to Clear CMOS. That really isn't that big a deal, nor that difficult to do. 

I know but I still dont want to as it running at 2400mts is still good enough for me.

[emosun]

3 minutes ago, intelamdallthemisnice said:

I know but I still dont want to as it running at 2400mts is still good enough for me.

then leave the ram at 2400mhz until you are able to do bare basic suggested diagnostics.

[TetraSky]

38 minutes ago, intelamdallthemisnice said:

The PC is like, 2 months and a half old max, I don't think there's any faulty parts.

 

Just because it's recent, doesn't mean it cannot be faulty. Because it certainly can. Even more so considering you're having issues.

[Nena Trinity]

Okay is the RAM on the list? https://www.msi.com/Motherboard/A520M-A-PRO/support#mem

 

Step 1 are you sure that the CPUs memory controller is managing this? If I were you try to set it to 3200MHz.

 

Step 2 did that work? If yes then the CPU might not be able to handle the speed or the board? If no something is probably very wrong and I suggest you make a bootable memtest86 to test the RAM...