Nexigo - Reviews for Freebies

[WUPHF]

Name of Brand:

Nexigo

 

Description of your issue:

I bought a Nexigo projector, in part because of seeing them featured on LTT, the projector was good for the price, I filled out the warranty info for the 'extra' coverage. I then got an email asking if I woukd like to review a product for them and they would cover the cost. They offered a few items, dash cams and projectors. They didn't ask for only positive reviews, they didn't require searching organically on Amazon to make the purchase, just buy it, test it, review it, get paid. This isn't quite buying reviews, but it's still less than my highest expectations

 

Have you tried solving your issue through the brand's customer support channel? If so, what was the result? No.

 

 

What would an ideal resolution of your issue look like?

I really just wanted to raise awareness that this practice is occurring with them. It does seem odd because they seem to make quality products, that are well reviewed, even the products they offered had thousands of purchases, it wasn't like another unit was going to tip the scales, but if they are pushing out hundreds of these maybe it is?

 

[Levent]

Honestly speaking, if they don’t question your opinions or force you to give them a positive rating. Best they can do is cherry picking products. 
 

 

This does not seem like a bad thing, just company is trying to get its name out there. Just another marketing method.

[OhioYJ]

Honestly this seems to just be common practice.  I'm a little surprised you haven't come across this before now.

 

I've come across companies that try and extort positive reviews in exchange for warranty support. Hopefully no one does this. I have had this happen a couple times and I've always replied with no thanks, I won't be extorted over a silly device but I will post a review with a copy of this email demanding a positive review for warranty support. This has always straightened these reps around real quick. 

 

The other common one I get is purchase the item and review it and they will PayPal you the money for the purchase. (Refund). So it still shows up as a verified purchase. This violates policy of most web stores, but it happens all the time, and from fairly large companies even. 

 

Just take all reviews with a bit of skepticism. As you never know why they were posted. 

[WUPHF]

15 minutes ago, OhioYJ said:

Honestly this seems to just be common practice.  I'm a little surprised you haven't come across this before now.

 

I've come across companies that try and extort positive reviews in exchange for warranty support. Hopefully no one does this. I have had this happen a couple times and I've always replied with no thanks, I won't be extorted over a silly device but I will post a review with a copy of this email demanding a positive review for warranty support. This has always straightened these reps around real quick. 

 

The other common one I get is purchase the item and review it and they will PayPal you the money for the purchase. (Refund). So it still shows up as a verified purchase. This violates policy of most web stores, but it happens all the time, and from fairly large companies even. 

 

Just take all reviews with a bit of skepticism. As you never know why they were posted. 

I've seen stuff like it for non-brands on Amazon, but hadn't come across it like this before. They seemed to be mostly honest about it, but it just lowered my opinion of them.

[OhioYJ]

9 minutes ago, WUPHF said:

I've seen stuff like it for non-brands on Amazon, but hadn't come across it like this before. They seemed to be mostly honest about it, but it just lowered my opinion of them.

I've come across it on Amazon and NewEgg personally. I don't really do reviews to often on other sites, so it could be the reason it hasn't happened to me in other places. 

 

Its known brands as well. I know the warranty issues I've mentioned, I posted the emails, one of them comes up on NewEgg still. 

[QwertyChouskie]

A free product in exchange for an honest review is how companies like LTT themselves usually get products to review, so I don't see much different than that and individual users getting products for free in exchange for honest reviews.

 

That said, if writing a review for a free product, you should provably mention it in the review. ("This product was provided to me for free in exchange for an honest review.")