Intermittent Issue With Monitors

alex75871 · May 12

Hello,

I recently bought two ASUS ProArt PA278CV 27-inch monitors for my workstation, and they are absolutely beautiful to work on. Unfortunately, I have an intermittent issue where one monitor goes blank for 2-3 seconds and then comes back on, as if there is a loose connection. Both monitors exhibit this behavior. Strangely, it almost always happens when I sit down at my workstation, which further suggests a loose connection. I have checked and double-checked the DisplayPort connections, and they seem solid. I cannot find anything in the event viewer to suggest there is a connection issue, although this would probably only tell me if there is an issue with the display driver.

My graphics card is an NVIDIA T600, and I am using the most recent production studio branch driver.

Has anyone else experienced this issue? Any recommendations on what to try?

Edit: It may also be worth mentioning that I did not have this issue with my previous two monitors, which were ASUS EyeCare models also running on DisplayPort.

Thanks for reading.

Stahlmann · May 13

Check the cables and maybe replace them with high quality ones.

alex75871 · May 13

1 hour ago, Stahlmann said:

Check the cables and maybe replace them with high quality ones.

I am using the cables that came with my ProArt displays. It’s possible that they could both be defective, so I will try replacing them with generics.

Stahlmann · May 13

1 minute ago, alex75871 said:

I am using the cables that came with my ProArt displays. It’s possible that they could both be defective, so I will try replacing them with generics.

The included cable are garbage most of the time.

alex75871 · Monday at 09:56 PM

Changing the cables did not help. The only clue I have been able to find so far is these errors with nview. I don't understand how changing monitors has caused these issues suddenly.

alex75871 · Tuesday at 09:03 PM

Posting the solution here in case someone else has this problem: I disabled the NVIDIA RTX Desktop Manager, and this issue is resolved. I have no idea why this suddenly became an issue. Fortunately, I don't depend on the RTX Desktop Manager for my work, so I can safely disable it.