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360 hz not an option on my AW2725DF in windows 11.

Thomaslje
By Thomaslje
in Troubleshooting
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hello. I have just gotten my AW2725DF and I can't seem to get 360 hz on the display, in windows 11, AMD driver or so.
I have run DDU in safe mode but that did not help, I have made sure to use the included Displayport cable that came with the monitor, did not make any difference, I have tried everything from nother post on reddit none of it helped, all the drivers has been installed, newest firmware and so on.
Anybody have a clue what might be the issue here.
 
Here is my specs
 
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What's the highest refresh rate available in settings?

I edit my posts more often than not

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Just now, Tan3l6 said:

What's the highest refresh rate available in settings?

Sorry forgot to mention it reports max as 240 hz

 

image.png

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Are you using HDMI or DP?

 

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I assume you're using the original cable? Still worth testing with another DP cable, at least cheapest option.

I edit my posts more often than not

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Just now, OddOod said:

Are you using HDMI or DP?

 

I am using the Display port cable that came included with the monitor, but I also tried with my own display port able and that made no difference.

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Just now, Tan3l6 said:

I assume you're using the original cable? Still worth testing with another DP cable, at least cheapest option.

I did that already, made no difference, I actually stated with my own displayport cable.

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I have found the issue, apperently it can't handle 360 hz when I have another display at 144hz how strange is that, but nice to know, is that my GPU fault or just a limitation.

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Hmm I don't know if it is a limitation, I have 5 monitors attached atm where 4 of them is attached to my GPU and one attached to my IGPU from my CPU.

 

image.thumb.png.3377d21f358e3377da015f10c21af921.png

 

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UPDATE: I was able to solve the problem, I put one of my other monitors on my IGPU, so now they are connected like this.

two monitors connected to my IGPU from my CPU and the other 3 is connected to my GPU.

 

Is this just a GPU limit or what might be causing this.

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16 minutes ago, Thomaslje said:

Hmm I don't know if it is a limitation, I have 5 monitors attached atm where 4 of them is attached to my GPU and one attached to my IGPU from my CPU.

 

image.thumb.png.3377d21f358e3377da015f10c21af921.png

 

 

The total bandwidth / resolution limit across the display outputs IS a thing.

nVidia GPUs, RTX 4000-series included, have a similar limitation as well.

Otherwise....you can have... people trying to run 16K 240Hz+ across multiple monitors.

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Just now, -rascal- said:

 

The total bandwidth / resolution across the display outputs IS a thing.

nVidia GPUs, RTX 4000-series included, have a similar limitation as well.

Ok, so the refresh rate also has an effect on total bandwidth, cause when I moved one of the display to my IGPU so I have two attached now, then the 360 HZ option is there fine.

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Just now, Thomaslje said:

Ok, so the refresh rate also has an effect on total bandwidth, cause when I moved one of the display to my IGPU so I have two attached now, then the 360 HZ option is there fine.

 

Correct, the higher the refresh rate, the MORE data is coming out through the GPU.
Just to give you an idea...a table pull from Wiki..
image.png.da691aa71a6e7ce9e6005af441732f54.png

From the RTX 4090 spec page....and the fine print.

Quote

Display Support:

Maximum Resolution & Refresh Rate (1) --- 4K at 240Hz or 8K at 60Hz with DSC, HDR

Standard Display Connectors --- HDMI(2), 3x DisplayPort(3)

Multi Monitor --- up to 4(4)

HDCP2.3


...

...

...

1 - Up to 4K 12-bit HDR at 240Hz with DP 1.4a + DSC or HDMI 2.1a + DSC. Up to 8K 12-bit HDR at 60Hz with DP 1.4a + DSC or HDMI 2.1a + DSC.

2 - As specified in HDMI 2.1a: up to 4K 240Hz or 8K 60Hz with DSC, Gaming VRR, HDR

3 - DisplayPort 1.4a

4 - Multi Monitor:

4 independent displays at 4K 120Hz using DP or HDMI

2 independent displays at 4K 240Hz or 8K 60Hz with DSC using DP or HDMI

Other display configurations may be possible based on available bandwidth

 

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  • 32GB G.Skill TridentZ DDR4-3000 CL14 @ DDR-3400 custom CL15 timings
  • SanDisk 480 GB SSD + 1TB Samsung 860 EVO +  500GB Samsung 980 + 1TB WD SN750
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  • Corsair A50 air cooler  NZXT X61
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43 minutes ago, -rascal- said:

 

Correct, the higher the refresh rate, the MORE data is coming out through the GPU.
Just to give you an idea...a table pull from Wiki..
image.png.da691aa71a6e7ce9e6005af441732f54.png

From the RTX 4090 spec page....and the fine print.

 

Thanks good to know.

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Now I got it working as intended.

Put my tree high spec monitors on my GPU one 144 hz 24 inc, one 165 hz 27 inc and then my new 360 hz 27 inc and then on my IGPU i put my two low spec 60 hz 24 inc 1080p

PXL_20240424_202918568.MP.jpg

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