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Problem connecting Victus 16 S0040AX to Dell e2014hf monitor via HDMI to DVI-D cable

kawyew
By kawyew
in Troubleshooting
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Hi LTT,

 

I was following your channels for years and since you guys did so much troubleshooting, you might come acrossed similar issues like mine right now.

 

I've recently bought this HP Victus S0040ax and having problem connecting it to a Dell e2014hf external monitor via HDMI to DVI-D cable. the monitor dont receive any signal. running win11.

 

My previous 8yrs old laptop was Lenovo Ideapad 310 and was connected to the very same Dell e2014hf external monitor via HDMI to DVI-D cable. running win10.

 

I've even tested reconnecting the cable back and forth the monitor and laptops.. everything was fine with Lenovo but with victus it's no signal..

 

any brilliant ideas to work around? purchasing a new monitor is not an option hopefully....

 

Looking forwward to your reply.  Thanks

Regards

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2 hours ago, kawyew said:

Hi LTT,

 

I was following your channels for years and since you guys did so much troubleshooting, you might come acrossed similar issues like mine right now.

 

I've recently bought this HP Victus S0040ax and having problem connecting it to a Dell e2014hf external monitor via HDMI to DVI-D cable. the monitor dont receive any signal. running win11.

 

My previous 8yrs old laptop was Lenovo Ideapad 310 and was connected to the very same Dell e2014hf external monitor via HDMI to DVI-D cable. running win10.

 

I've even tested reconnecting the cable back and forth the monitor and laptops.. everything was fine with Lenovo but with victus it's no signal..

 

any brilliant ideas to work around? purchasing a new monitor is not an option hopefully....

 

Looking forwward to your reply.  Thanks

Regards

Oh the age old question. Is the cable really DVI-D? Might wanna try another cable. Haven't tested this for a loong time. So might have some issues on newer laptops. Might wanna check if you run dual link DVI-I or D:

image.png.3c17df99a5dba97e19a64b3cd5e51c17.png

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Hi Nick,

I've checked, it's a DVI-D dual link.

Regards

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