An 8TB drive is not recognised in an old machine

[ianm_ozzy]

Hi

It is an old motherboard z77-D3h-MVP  16GB - latest BIOS. i7-3770k cpu.

I back to use it for backups specifically truenas and setup shares.

 

 

The drive is not shown  by the BIOS at all.

It is an 8TB seagate ironwolf.

The drive itself works as I tried it in an external sata docking station. It was recognised and can read the files on it.

 

I Tried different connections & sata cables. An old 2TB  connected with the same one is fine.

 

It uses an old 500W power supply. 

 

I have a few sata SSDs in there also - 4 of.

 

Thoughts I had:

The power supply struggles and cannot power it - but one hard drive?

A pcie  sata adapter that can recognise it? 

 

Any suggestion not involving spending a lot of cash are appreciated.

 

 

Thanks

 

 

 

[SImoHayha]

19 minutes ago, ianm_ozzy said:

 

It could just be the motherboard is old and it doesn't recognize what a 8TB drive is.  Or the old motherboard doesn't support a particular standard of the SATA for the HDD. So that might explain why the external dock can load up your 8TB but the motherboard itself wont.

[s3_gunzel]

24 minutes ago, ianm_ozzy said:

The power supply struggles and cannot power it - but one hard drive?

Sits in an enclosure? Recognizes in a dock on the same machine? Maybe the enclosure is cooked? 

1 minute ago, SImoHayha said:

Or the old motherboard doesn't support a particular standard of the SATA for the HDD. So that might explain why the external dock can load up your 8TB but the motherboard itself wont.

Possibly, but if you've pulled the drive out of the enclosure to dock it, I'd more likely say the enclosure's cooked. They still interface over USB. 

[SImoHayha]

2 minutes ago, s3_gunzel said:

Sits in an enclosure? Recognizes in a dock on the same machine? Maybe the enclosure is cooked? 

Possibly, but if you've pulled the drive out of the enclosure to dock it, I'd more likely say the enclosure's cooked. They still interface over USB. 

I think he said that the HDD doesn't work when plugged into the motherboard via SATA port.

But when he takes it out to put into a docking station, the system recognizes it. I doubt the "enclosure is cooked" since the enclosure/Dock station is the thing that is well recognizing it.

[RageTester]

Might not be the solution, but funny video:

 

[s3_gunzel]

40 minutes ago, ianm_ozzy said:

I Tried different connections & sata cables.

10 minutes ago, SImoHayha said:

I think he said that the HDD doesn't work when plugged into the motherboard via SATA port.

Ah yes, so he did. I missed that bit. Thanks for pulling me up on that. Enclosure failure would have been far too simple. 

[ianm_ozzy]

The drive was working fine in the enclosure connected to a different machine.

The situation is becoming a little stranger.
So It takes a while to boot when the drive is attached. I think the BIOS is trying to interact with it and fails.  It does not show in the BIOS in the ata option. All other drives do. The machine can still boot.

I booted up truenas scale on the machine in question,and logged into it.
I checked the SSD pool in case it broke anything.
Nothing broken and the drive is the as unused.

It makes no sense.
Not seen in BIOS, but can see it in the OS.

The question now is would it be safe to use as a backup machine?
Will it work as expected.

I need to determine if it is a power supply issue, or because it is an old old motherboard?

Useful info appreciated.
Thanks

 

[SImoHayha]

32 minutes ago, ianm_ozzy said:

 

well if the HDD cannot be seen in the BIOS when you plug the HDD to the motherboard. I think it's just the motherboard is old and doesn't know how to handle a 8TB HDD. Honestly you could just leave it in the external dock and use it that way I would, it still techincally works, though speeds won't be at top shape but you'll still be able to use it regardless.

[ianm_ozzy]

2 hours ago, SImoHayha said:

well if the HDD cannot be seen in the BIOS when you plug the HDD to the motherboard. I think it's just the motherboard is old and doesn't know how to handle a 8TB HDD. Honestly you could just leave it in the external dock and use it that way I would, it still techincally works, though speeds won't be at top shape but you'll still be able to use it regardless.

 External docks are flakey and not so reliable at the best of times, but have their uses.

The point of this is so I do not need to use it.

Now the drive is in a machine accessed using a network share, (2.5Gb) using zfs instead of the awful ntfs.    Also it can check the drive status through smart.  Those docks cannot do that.

I will copy the 6TB of games over to it tomorrow while out.  It is for  backup of my games.

6TB of  games downloads from steam and such, will have ll be a severe time issue.

 

 

 

 

 

 

[kokosnh]

14 hours ago, ianm_ozzy said:

It makes no sense.
Not seen in BIOS, but can see it in the OS.

Nope, quite normal, as by default, the bios/uefi will show you the boot option, and some of the CSM setting, and initiate type of HDD (MBR, GPT) just do not work together.

And well it also depends on the bios, some do show all connected devices (like in SATA options for hot plug etc), and other only show boot options in boot menu. 
 

Like just scroll down a little.