Has Anyone Received a CableMod Recall Notification Email?

[Lurick]

Has anyone who bought the adapter actually received an email directly from CableMod about the recall?

I ordered a v1.1 a few months ago and I never got anything, if I wasn't in the loop with what's going on I wouldn't have a clue these were recalled and I'm wondering if CableMod is even sending out alert emails for this and I just missed it or what. I'm starting to wonder if they've not actually sent anything out in hopes of not having to refund/credit a bunch of people who might not be plugged into the tech community nearly as much.

[Alex Atkin UK]

38 minutes ago, Lurick said:

I'm starting to wonder if they've not actually sent anything out in hopes of not having to refund/credit a bunch of people who might not be plugged into the tech community nearly as much.

Unlikely, as the whole point of going through an official recall is to avoid being sued for damages and potentially loss of life, from a fire the adapter caused.  If they don't actually inform people, then they've not done a recall.

[Lurick]

Just now, Alex Atkin UK said:

Unlikely, as the whole point of going through an official recall is to avoid being sued for damages and potentially loss of life, from a fire the adapter caused.  If they don't actually inform people, then they've not done a recall.

Agreed but I've triple checked the email tied to the order and nothing. I got the confirmation email after submitting my refund request the other day but never anything from them about the recall so far.

[m1lk3y]

Considering CableMod made the effort to file a claim with the CPSC, I doubt their intention is to keep their fingers crossed that people won't follow through with getting a replacement for their right angle connectors. It's a fire hazard and I doubt that CableMod wants to be the ones responsible for replacing an entire PC, much less an entire house if a fire happened to go that far. They've got a big red banner on the home page of their website telling people about it too. But who knows...

[Alex Atkin UK]

2 minutes ago, Lurick said:

Agreed but I've triple checked the email tied to the order and nothing. I got the confirmation email after submitting my refund request the other day but never anything from them about the recall so far.

I get the feeling theres a lot of hoops they have to go through to do an official CPSC recall, they maybe waiting for confirmation of exactly how they are supposed to do this?

[Lurick]

Just now, m1lk3y said:

Considering CableMod made the effort to file a claim with the CPSC, I doubt their intention is to keep their fingers crossed that people won't follow through with getting a replacement for their right angle connectors. It's a fire hazard and I doubt that CableMod wants to be the ones responsible for replacing an entire PC, much less an entire house if a fire happened to go that far. They've got a big red banner on the home page of their website telling people about it too. But who knows...

I completely agree, my hope is some bulk email comes out soon now that it's been officially filed through the government agencies but the recall notice has been on their site for a bit so one would generally expect at least some cursory email by now. I'm still hopeful they do send out the email but I'm just wondering if anyone has gotten one to date.

[Lurick]

1 minute ago, Alex Atkin UK said:

I get the feeling theres a lot of hoops they have to go through to do an official CPSC recall, they maybe waiting for confirmation of exactly how they are supposed to do this?

I believe that's been in the works and from what I saw on J2C and GN the other day it's official now and published on the CSPC website so hopefully my question/title changes and something comes out soon in the form of an email

[OhioYJ]

Could they be doing it in waves?