I have been trying to reinstall windows 10 for 6 days now

.finn · January 12

Hey,

I've been trying to reinstall my girlfriend's PC for 6 days now, but nothing is working. I have already tried to install Windows 10 times on her computer, but it just doesn't work.

I have now installed Windows 10 on an new ssd. But then the problems started again.

The problems:

No updates work

sfc /scannow does not work

DISM.exe /Online /Cleanup-image /Restorehealth does not work either

you can't install any programs most of the time you don't get any error, but if you get something it's something from the program itself and doesn't give you anything that helps you further.

and more, i can get more specific in the comments but i'm tired

with sfc there is a hash mismatch and DISM.exe does not run at all.

I uploaded the logs to pastbin.

(https://pastebin.com/YpUa9wxT)

Then I tried to reset your PC with Windows itself, it doesn't work at all via the cloud and we get the error that we should try again from the local device.

But this doesn't work either, it stays at 1% for several hours.

Then we have tried many other things such as sfcfix by niemiro, but the program itself has an error on the PC and does not work either. even if we try to install something it does not work. then we found another fix for the Windows updates.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak

ren %systemroot%\system32\catroot2 catroot2.bak

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

After that the updates worked again for the most part but the whole system was still broken even after several updates and still nothing worked.

I have already written to Microsoft support but they don't help either and say that they have no idea what the problem might be.

I know a lot about PCs myself but I just don't know what to do anymore.

if i have missed any information please let me know

Thanks for any answer

Needfuldoer · January 12

Did you use the Media Creation Tool, or some other method to make the installer?

Have you tried reseating the RAM, or only using one stick?

.finn · January 12

12 minutes ago, Needfuldoer said:

Did you use the Media Creation Tool, or some other method to make the installer?

Have you tried reseating the RAM, or only using one stick?

yes I did, I first tried it with the normal method. then with the iso and rufus, then with the iso and ventoy.

but that didn't work out

No, I actually haven't yet, I will
try tomorrow when she's awake

PDifolco · January 12

May be a faulty drive, did you try with a new one ?

noname8365 · January 12

Try

-reseating RAM,

-run with only one RAM stick

-clear CMOS (reset BIOS settings to default)

-using other RAM stick(s) if you have them and they're compatible

.finn · January 13

I bios reset helpe

noname8365 · January 14

6 hours ago, .finn said:

I bios reset helpe

Do you mean that resetting the BIOS settings helped and you were able to install Windows?

If resetting BIOS helped but it starts doing the thing again after some time, or starts not being able to boot, then the CMOS battery must be replaced.