Repair a Storage Pool with a Degraded Status , have to contact Seagate for warranty ? or can fix ?

[PSP.]

Hello 
can fix or drive issue ?

[Needfuldoer]

How many drives are in that pool?

 

What does the SMART data say about that drive?

[Levent]

7 minutes ago, Needfuldoer said:

How many drives are in that pool?

single drive lol.

[Needfuldoer]

3 minutes ago, Levent said:

single drive lol.

F

 

I hope you've got backups, @PSP. Feed it a drive that meets the specs it's asking for and let it build a mirror. Then once it's fully copied, you can pull the questionable drive and either check its health with another computer or try plugging it back in and see if it will resilver successfully.

[PSP.]

58 minutes ago, Needfuldoer said:

F

 

I hope you've got backups, @PSP. Feed it a drive that meets the specs it's asking for and let it build a mirror. Then once it's fully copied, you can pull the questionable drive and either check its health with another computer or try plugging it back in and see if it will resilver successfully.

 

1 hour ago, Levent said:

single drive lol.

nope , 
2 Bay . x2 4tb . 
i'm checking issue is slot or hdd itself

[PSP.]

1 hour ago, Needfuldoer said:

F

 

I hope you've got backups, @PSP. Feed it a drive that meets the specs it's asking for and let it build a mirror. Then once it's fully copied, you can pull the questionable drive and either check its health with another computer or try plugging it back in and see if it will resilver successfully.

backup up everyhing daily all good have portable hdd 
but idk talk B&H or Seagate themselves ?
confirmed hdd itself 
slot switch as image 
when I read pool guessed can solve or software issue 

 

[Needfuldoer]

Just now, PSP. said:

but idk talk B&H or Seagate themselves ?

If you're within the return period, talk to B&H.

 

If you're outside the return period but within the warranty period, talk to Seagate.

 

If you're out of warranty, talk to B&H or anywhere else that sells hard drives.  

[PSP.]

guessed software or DSM issue , until I read reddit who said defective hdd , switched slot , and yes , hdd failed
purchased August 31, 2023 , 
will keep my NAS off until I replace , 
thank you

[PSP.]

21 minutes ago, Needfuldoer said:

If you're within the return period, talk to B&H.

 

If you're outside the return period but within the warranty period, talk to Seagate.

 

If you're out of warranty, talk to B&H or anywhere else that sells hard drives.  

I have to ask them but now closed

Reopens Sun, 01/07 - 10:00am ET
tomorrow will check what B&H will answer ,
Thanks

 

[PSP.]

On 1/6/2024 at 4:40 PM, Needfuldoer said:

If you're within the return period, talk to B&H.

 

If you're outside the return period but within the warranty period, talk to Seagate.

 

If you're out of warranty, talk to B&H or anywhere else that sells hard drives.  

damn , trying to contact seagate , hell unblievable  , I will buy WD Red CMR or Toshiba N300 ,rest of Seashit

[PSP.]

Finally , RMA has been created by Seagate