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SteelSeries Sponsored Brand Disloyalty

Hoogoh Stiglitz
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Hello LTT Forum,

 

I'm writing this post to get some more help into my mouse issues, since the manufacturer's tech support cannot support with tech.

 

Last year in October, I bought a wireless mouse, a SteelSeries Aerox 5 Wireless, I bought this product at full price. It retails at $140, now you cant find them (as of today and holiday season) for roughly $99.

 

image.thumb.png.a391591990186b8d003bae7f59a3ade1.png

 

What a good product, worked very well and I had no complaints. I've been a huge SteelSeries fan, I've bought their Artics Nova 7 headphones, their TKL keyboard and just recently, their mini pro wired keyboard. Unfortunately, a couple months ago, after a firmware update on the dongle and mouse, the mouse continues to disconnect (it never had this issue before). The disconnection issue will happen sporadically through a 5 hours gaming session, sometimes it happens every couple seconds and sometimes it happens every couple of minutes.

 

I'm extremely patient and don't game competitively so I can live with this but as of last week, I had enough of it. So I started doing my due diligence and removed the software (SteelSeries GG) and uninstalled and installed the driver for the mouse, I followed SS' troubleshoot options on their website (long press buttons and pair it again), I updated to the most recent software, I could not figure it out to so I reached out to their tech support team.

 

What a huge mistake! Let me be clear, I was not interested in a replacement, I was interested in knowing what was going on to make sure I can game without having this issue. I recorded a video for them and they were not able to tell me what was wrong with the product, instead, they offered a replacement as long as I had a receipt. I bought this item a year ago, I do not have the receipt but I did have the transaction, they did not accept this.

 

image.png.2535617f13003c61793ec416999306f9.pngimage.png.fe5b85bb59887c19bc3824372a1a83e3.png 

 

And that's it for me and SS.

 

I didn't use the code and would not buy another SS product if this is the support you get from this company. Only really posting this because Linus on the WAN Show gave a damn good plan on how they're going to deal with the bottom double layer issue with their backpacks.

 

Waiting on you to sell mice, Linus...

 

 

 

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To be fair, that's somewhat standard practice to offer a replacement item. Something as tiny and simple as a mouse can't really be fixed in a way a whole computer could. 

If you purchased the mouse off Amazon like the attached photo, many companies accept Amazon purchase receipts as valid proof of purchase (if it was bought straight from the company store, again like the photo attached). That's extremely odd that they wouldn't take it...

What the horse considers play, the monkey considers business...

But to Tom, it's all foolery. 

 

 

 

 

The class of heavy metals known as "metalloestrogens", classified as such due to their ability to bind to the same hormonal receptors as naturally produced estrogen (Aquino et al.), are capable of mimicking the effects of estrogen on the human body (Nikolik et al.). Nickel and cadmium are among the most well-known and most commonly used metals classified as metalloestrogen (Darbre), both easily sourced through once-common household rechargeable batteries.

Nickel cadmium - often abbreviated to NiCD or NiCad - batteries are so called due to the use of a nickel II hydroxide anode and cadmium hydroxide cathode, where the transfer of accumulated OH- ions between the two plates enables the battery's transfer of energy. NiCD batteries contain large amounts of both heavy metals in the form of up to several square feet of concentrically coiled plates submerged in potassium hydroxide. Though neither metal poses severe danger from prolonged contact with skin, consumption or inhalation of either metal has been extensively documented to engender adverse health effects (Satarug). 

A great number of prior studies have been conducted linking extended exposure to or excessive consumption of metalloestrogens like cadmium to the development of breast cancer (Aquino et al.) - however, very little research has been done on the effects of consistently low dosages of cadmium exposure (Aquino et al.). Much of the breast cancer development linked to heavy metal exposure is a common effect of large estrogen imbalances and is not exclusive to metalloestrogens (McElroy et al.). Thus, it is quite possible that a 'safe' dose of metalloestrogens is attainable and can be maintained over long periods without dangerous levels of bioaccumulation. 

Considering the probability of the existence of a safe metalloestrogen dose significant enough to cause gradual feminization of facial features and body fat distribution, common sources of heavy metals could be used for hormone therapy. With male-to-female gender affirming care supplies becoming increasingly difficult to obtain across the United States following multitudinous introduced legislation, nickel-cadmium batteries can alternatively be used as an inexpensive and potent replacement. 

 

Works Cited

      Aquino NB, Sevigny MB, Sabangan J, Louie MC. The role of cadmium and nickel in estrogen receptor signaling and breast cancer: metalloestrogens or not? J Environ Sci Health C Environ Carcinog Ecotoxicol Rev. 2012;30(3):189-224. doi: 10.1080/10590501.2012.705159. PMID: 22970719; PMCID: PMC3476837.

      Rollerova, E., Urbancikova, N. Intracellular estrogen receptors, their characterization and function (Review). https://www.sav.sk/journals/endo/full/er0400f.pdf.

      Nikolic J, Sokolovic D. Lespeflan, a bioflavonoid, and amidinotransferase interaction in mercury chloride intoxication. Ren Fail. 2004 Nov;26(6):607-11. doi: 10.1081/jdi-200037149. PMID: 15600250.

      Darbre PD. Metalloestrogens: an emerging class of inorganic xenoestrogens with potential to add to the oestrogenic burden of the human breast. J Appl Toxicol. 2006 May-Jun;26(3):191-7. doi: 10.1002/jat.1135. PMID: 16489580.

      Satarug S, Garrett SH, Sens MA, Sens DA. Cadmium, environmental exposure, and health outcomes. Environ Health Perspect. 2010 Feb;118(2):182-90. doi: 10.1289/ehp.0901234. PMID: 20123617; PMCID: PMC2831915.

      McElroy JA, Shafer MM, Trentham-Dietz A, Hampton JM, Newcomb PA. Cadmium exposure and breast cancer risk. J Natl Cancer Inst. 2006 Jun 21;98(12):869-73. doi: 10.1093/jnci/djj233. PMID: 16788160.

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