Yamaha Steinberg USB Driver V216 stopped working on Windows 11 Version 22H2 Build 22621.2506 and above along with windows 10 22H2 KB501148 and above

[slop_me]

So I have a Steinberg CI1 that after windows most recent changes no longer works at all. Both input and output lines in windows using the driver are frozen as in they will not take in out output through windows https://imgur.com/a/RKu9kx8 this a grouping of photos of the driver miss behaving in windows 10. I originally had windows 11 installed and then tested this issue on my laptop which the issue wasn't present so I assumed it was a windows 11 issue so I completely nuked my windows 11 install and installed windows 10 on my main rig instead due to the amount of issues I've had with windows 11 I was just fed up anyway. After installing windows 10 the device worked for the about 3 days till I decided to update windows 10 which the moment I did so getting the KB501148 and above updates the device stopped functioning all together again. The device also has stopped working on my laptop now as well that I updated it as well. I hadn't updated my laptop in years so it makes sense it was working till I updated it as well.

Things I've tried on both installs of windows including 11 and 10.

• Windows installed usb drivers. MB manufactures drivers. High voltage USB A port, Usb A 3.0, USB 2.0, USB C. 
• Reinstalling the Yamaha Steinberg USB Driver V216. Installing V215, Installing V204, installing V214. None of which worked after the windows update.
• Used revo uninstaller in safe mode to clean the driver as best as I could. Used GhostBuster to clean up any and all hidden devices that were un needed. followed by USBDEVIWER to ensure the device drivers was entirely gone.
• Tried using ASIO4ALL instead of the ASIO drivers option but that was to no avail given the input and output is frozen. (Can't use asio4all without the driver either because the CI1 will not even be detected by windows without the proprietary driver being installed. Yeah I'm just as thrilled as you are probably reading that.) Can't use MME, WDM, WASAPI for the same reasons. WASAPI error: could not find input device format.
• DISM.exe /Online /Cleanup-image /Restorehealth followed by sfc /scannow was tried on only windows 11 before I discovered it was the most recent update to break the driver.

Device USB\VID_0499&PID_1501\5&1e7d8db7&0&4 had a problem starting.
Driver Name: oem37.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Service: ysusb_w10_64
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
Above is the error I got when I first updated windows 11 but after uninstalling the driver and reinstalling it I never saw that error in the event viewer again.
Event viewer actually now throws 0 errors related to the driver making this next to freaking impossible to diagnose. This is very clearly a windows update broke the devices functionality but it's so legacy Yamaha has basically been 0 help with the device. Yes I did go to them first but they just suggested things I've already tried I'm completely out of ideas other then nuking my entire system AGAIN for a 3rd time and not updating past July of 2023 updates in windows 10. (If you're wondering why I don't just uninstall the update you can't uninstall KB501148. Can uninstall all the others just not that one.) If anyone knows of an open source driver I can replace this one with that would probably honestly be the best solution. Given the device works on Linux based systems without there proprietary driver I imagine there has to be one out there that I don't know of.

[kirashi]

2 hours ago, slop_me said:

So I have a Steinberg CI1 that after windows most recent changes no longer works at all. Both input and output lines in windows using the driver are frozen as in they will not take in out output through windows https://imgur.com/a/RKu9kx8 this a grouping of photos of the driver miss behaving in windows 10. I originally had windows 11 installed and then tested this issue on my laptop which the issue wasn't present so I assumed it was a windows 11 issue so I completely nuked my windows 11 install and installed windows 10 on my main rig instead due to the amount of issues I've had with windows 11 I was just fed up anyway. After installing windows 10 the device worked for the about 3 days till I decided to update windows 10 which the moment I did so getting the KB501148 and above updates the device stopped functioning all together again. The device also has stopped working on my laptop now as well that I updated it as well. I hadn't updated my laptop in years so it makes sense it was working till I updated it as well.

Things I've tried on both installs of windows including 11 and 10.

• Windows installed usb drivers. MB manufactures drivers. High voltage USB A port, Usb A 3.0, USB 2.0, USB C. 
• Reinstalling the Yamaha Steinberg USB Driver V216. Installing V215, Installing V204, installing V214. None of which worked after the windows update.
• Used revo uninstaller in safe mode to clean the driver as best as I could. Used GhostBuster to clean up any and all hidden devices that were un needed. followed by USBDEVIWER to ensure the device drivers was entirely gone.
• Tried using ASIO4ALL instead of the ASIO drivers option but that was to no avail given the input and output is frozen. (Can't use asio4all without the driver either because the CI1 will not even be detected by windows without the proprietary driver being installed. Yeah I'm just as thrilled as you are probably reading that.) Can't use MME, WDM, WASAPI for the same reasons. WASAPI error: could not find input device format.
• DISM.exe /Online /Cleanup-image /Restorehealth followed by sfc /scannow was tried on only windows 11 before I discovered it was the most recent update to break the driver.

Device USB\VID_0499&PID_1501\5&1e7d8db7&0&4 had a problem starting.
Driver Name: oem37.inf
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Service: ysusb_w10_64
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5
Above is the error I got when I first updated windows 11 but after uninstalling the driver and reinstalling it I never saw that error in the event viewer again.
Event viewer actually now throws 0 errors related to the driver making this next to freaking impossible to diagnose. This is very clearly a windows update broke the devices functionality but it's so legacy Yamaha has basically been 0 help with the device. Yes I did go to them first but they just suggested things I've already tried I'm completely out of ideas other then nuking my entire system AGAIN for a 3rd time and not updating past July of 2023 updates in windows 10. (If you're wondering why I don't just uninstall the update you can't uninstall KB501148. Can uninstall all the others just not that one.) If anyone knows of an open source driver I can replace this one with that would probably honestly be the best solution. Given the device works on Linux based systems without there proprietary driver I imagine there has to be one out there that I don't know of.

You'll want to contact Steinberg and ask for a driver that actually works. If they don't or won't provide one, you'll want to return the hardware product to the store you purchased it from, or replace it with a hardware audio device that's supported on modern Operating Systems. (I see the Steinberg CI1 was first available on Amazon in 2010, so it's done quite well considering we're now 13 years into the future.)

https://www.amazon.com/Steinberg-CI1-USB-Audio-Interface/dp/B003WI3LNU/

[slop_me]

3 minutes ago, kirashi said:

You'll want to contact Steinberg and ask for a driver that actually works. If they don't or won't provide one, you'll want to return the hardware product to the store you purchased it from, or replace it with a hardware audio device that's supported on modern Operating Systems. (I see the Steinberg CI1 was first available on Amazon in 2010, so it's done quite well considering we're now 13 years into the future.)

https://www.amazon.com/Steinberg-CI1-USB-Audio-Interface/dp/B003WI3LNU/

Yamahas response was essentially wait for windows to fix the issue... Which if that's really how they provide support my next audio DAC is absolutely not going to be from them. In my opinion at no point should a audio interface a physical device stop working because of software. It blows my mind that there aren't more people complaining because to my knowledge the CI1 is pretty widely used. Defiantly can't just return it a little out of that return range lmfao.

[slop_me]

So I decided to do even more digging. I have now tested way more Drivers
All these drivers have no audio
1.9.2, 1.9.6, 1.9.8, 2.0.3, 2.0.4, 2.1.4 2.1.5, 2.1.6
All of these drivers have audio but it’s really choppy and broken.
1.7.3, 1.8.3
(Couldn’t get any other drivers in the 1.8.* family.) If anyone happens to have a CD with 1.8.7 or 1.8.4 it would be apparated if you could put them on archive or something.