Is my cpu broken?

[JoHeJo06]

I just booted up my pc to play some games, I entered my password to log in in windows and when i did that, my screen artifacted and my pc powered off. I just build this pc 3 days ago, and i tought this was just some instability from dialing in the timings on my memory. But i cant get it to post, its an rog motherboard and it gives me “00” on the little display. I looked it up and it means that there is something wrong with the cpu. I tried clearing the cmos but nothing worked. What should i do?

 

it still powers on and my fans, memory and motherboard still give light but i cant get in the bios or windows. 
 

 

 

(specs: ryzen 7 7800x3d, gskill trident z5 rgb 2x16gb ddr5@6400 28-36-36-96, asus rog crosshair x670e gene)

Edited August 21, 2023 by JoHeJo06
Forgot specs

[Levent]

Specs? Artifacts are usually a sign of RAM, GPU or VRAM related issues not CPU.

[JoHeJo06]

2 minutes ago, Levent said:

Specs? Artifacts are usually a sign of RAM, GPU or VRAM related issues not CPU.

I currently use my igpu, im getting a gpu next week and i can play light games like fortnite on it. That’s probably why it says something to do with the cpu. 
 

i also forgot to say that i did a 400mhz Overclock on the igpu, but thats been totally stable for 3 days so i think its weird if thats the problem. 

[Somerandomtechyboi]

6 minutes ago, JoHeJo06 said:

00

Remount cpu

Otherwise rma mobo and/or cpu

[RONOTHAN##]

1 minute ago, JoHeJo06 said:

I currently use my igpu

The iGPU on Ryzen 7000 doesn't work correctly when doing manual memory overclocking and should be disabled. That's why you were getting the artifacting.

 

The real issue here is that it's giving 00. That could mean anything from the CPU is dead to the board is throwing a fit for whatever reason. I do know there's a couple AM5 boards where Clear CMOS is broken for whatever reason, where you need to pull the CMOS batter out for a minute while the PSU is unplugged in order for it to properly clear. Not sure if the Gene is one of them, but it's worth checking at least. 

 

Also, just to make sure, are you on the latest BIOS? The early pre-SOC voltage restriction BIOSes were known to kill CPUs out of the blue and do exactly this. 

[JoHeJo06]

Just now, RONOTHAN## said:

The iGPU on Ryzen 7000 doesn't work correctly when doing manual memory overclocking and should be disabled. That's why you were getting the artifacting.

 

The real issue here is that it's giving 00. That could mean anything from the CPU is dead to the board is throwing a fit for whatever reason. I do know there's a couple AM5 boards where Clear CMOS is broken for whatever reason, where you need to pull the CMOS batter out for a minute while the PSU is unplugged in order for it to properly clear. Not sure if the Gene is one of them, but it's worth checking at least. 

 

Also, just to make sure, are you on the latest BIOS? The early pre-SOC voltage restriction BIOSes were known to kill CPUs out of the blue and do exactly this. 

Yes, I updated it to the latest 1.0.0.7b, because it supports the high memory frequencys. I got 7000 stable on it.  
 And ill first try the cmos thing and then the cpu reseat. 
Should I replace thermal paste? Its only ben on there for 3 days and i dont know if i have enough left. 

[RONOTHAN##]

4 minutes ago, JoHeJo06 said:

Should I replace thermal paste? Its only ben on there for 3 days and i dont know if i have enough left. 

I wouldn't bother, especially since you don't know if it'll fix it or not. There should be enough paste on there to at least get by, though if you notice temp issues after it's working then repaste.

[JoHeJo06]

Just now, RONOTHAN## said:

I wouldn't bother, especially since you don't know if it'll fix it or not. There should be enough paste on there to at least get by, though if you notice temp issues after it's working then repaste.

Alright thanks, ill let you know if it worked

[JoHeJo06]

9 minutes ago, RONOTHAN## said:

I wouldn't bother, especially since you don't know if it'll fix it or not. There should be enough paste on there to at least get by, though if you notice temp issues after it's working then repaste.

Nope, I reseated the cpu and it did nothing. Still gives me 00. 
im gonna wait till my dad is home, he knows a lot about computers and maybe he can help me. 
and if i rma it, is it correct that i need to say that i didnt enable expo or pbo?

[SorryBella]

23 minutes ago, JoHeJo06 said:

and if i rma it, is it correct that i need to say that i didnt enable expo or pbo?

Preferably. But really, keep your mouth shut unless asked.

[JoHeJo06]

Just now, SorryBella said:

Preferably. But really, keep your mouth shut unless asked.

alright, thanks. do i need to go to amd or to the retailer i bought this from?

[SorryBella]

Just now, JoHeJo06 said:

alright, thanks. do i need to go to amd or to the retailer i bought this from?

Preferably retailer or distributor. Let them figure it out with the power of bulk volume, manufacturer RMA can be a pain. Hell, in some countries, its your right to do so.

[JoHeJo06]

24 minutes ago, SorryBella said:

Preferably retailer or distributor. Let them figure it out with the power of bulk volume, manufacturer RMA can be a pain. Hell, in some countries, its your right to do so.

i found what i need to do, when my dad and i are done looking at it, im going to rma it.