crackling sound from my new headset

[MikeSpike]

I bought a new headset (Beyerdynamic DT 770 PRO 32ohm) that im driving with the front panel audio jack in my pc, its working great so far but with some streaming sites i get this weird crackle in the audio at random moments. I've had this happen with Cruncyroll and Skyshowtime so far, but on Youtube i have no such problem. I've tried to look into it but i havent been able to find anything on it. The old headset i used was a Logitech wireless headset (G935) which didnt have this problem at all. anyone know a fix or anything i can try?

[jaslion]

Try the back panel audio. You bought a way higher end more sensitive headset and front panel audio tends to be the cheapest cruddiest connectors

 

Basically you are getting a broader audio spectrum from those more premium stream services and there is an issue between the pc and headset where there is a loss and you get crackling.

[MikeSpike]

4 minutes ago, jaslion said:

Try the back panel audio. You bought a way higher end more sensitive headset and front panel audio tends to be the cheapest cruddiest connectors

Which jack do u recommend plugging it into then?

[jaslion]

Just now, MikeSpike said:

Which jack do u recommend plugging it into then?

The red one should be the headphones out one

[MikeSpike]

the problem still persists, but now also on youtube and when i use the windows test sound to see if the headset is functioning correctly in the sound settings.

[MikeSpike]

actually only when i have skyshowtime open is when it starts happening on youtube as well and when i close the tab the problem goes away on youtube (im using firefox if that might have anything to do with it)

[johnno23]

you could try checking if your audio devices need any updates. but as has been stated you have gone from a cheap and cheerful plug n play to a much better and far more capable set of headphones. 

 

[MikeSpike]

Just now, johnno23 said:

you could try checking if your audio devices need any updates. but as has been stated you have gone from a cheap and cheerful plug n play to a much better and far more capable set of headphones. 

 

i do have a behringer u-phoria um2 that im using for my microphone that has a 6.3mm audio out which i could try to use, the previous pair of dt770 pros i had broke within 3 days of me getting them so i havent dared plugging these into that yet, but it is something i could try

[MikeSpike]

11 minutes ago, johnno23 said:

you could try checking if your audio devices need any updates. but as has been stated you have gone from a cheap and cheerful plug n play to a much better and far more capable set of headphones. 

 

i updated my graphics drivers and i applied some windows update and now the problem seems to be gone? which i find confusing because ive had this problem for a while and driver updates never fixed it in the past

[johnno23]

Updates can at times be a bit finnicky.

I updated some drivers a couple of months ago but 2 weeks later when I manually check 2 of them were listed as required once again ?

one was audio but i had ignored it as it was for the GPU and I use an external amp/dac combo

the other was an intel network driver update. reinstalled and it was ok.

anyways happy to hear it is under control now.

Enjoy that headset.