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Multiple issues with my HyperX Cloud 2 headphones/cable extension/audio

I've lately been having a problem where my hyperx headset cable is too short, and for that I've bought a 3.5 mm jack extension. Everything seemed fine at first, but when i was talking to my friends on discord, they told me about a static noise they've been hearing from my mic, and that they could hear their own voice through my mic.

I spent a ton of time figuring out what might be causing this (reinstaling my realtek audio drivers, checking my various audio setting etc.). I've found that if I connect my headset to my laptop without any extension cable I still get the weird audio leak (even though I haven't notice that hapening before). I've tried buying a new 3.5 mm jack extension, still have the same issues as before.

My HyperX Cloud 2 headset also comes with an 3.5 mm jack to usb extension dongle that has an inbuilt audio card. I've tried using that too but for whatever reason my mic sounds quieter and worse when using that. The audio leak issue and the buzzing noise seem to be gone though, but I don't know if I'm willing to accept the volume/quality downgrade.

These issues I've been having are starting to get really frustrating and I have no idea what to do. I would really appreciate some advice. Thank you.

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The Cloud 2 has a 4-pole jack. You need either a 4-pole extension cable and a Y splitter to separate the microphone and the headphones or you need a Y splitter 4-pole to mic&headphone + 2 extension cables (for mic and heradphones). A 3-pole extension causes you the issues.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
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  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
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Just now, 191x7 said:

The Cloud 2 has a 4-pole jack. You need either a 4-pole extension cable and a Y splitter to separate the microphone and the headphones or you need a Y splitter 4-pole to mic&headphone + 2 extension cables (for mic and heradphones). A 3-pole extension causes you the issues.

Thanks for the reply!

My extension jack has 4 pins, not 3, is that what you meant?

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59 minutes ago, formalin said:

Thanks for the reply!

My extension jack has 4 pins, not 3, is that what you meant?

Yes. But the Realtek onboard isn't good with 4-pole jacks. Your issues would be solved by a Y splitter.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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