Incompatible Driver - Windows 11

[undercooked spaghetti]

Hi,

 

There is an incompatible driver that is not allowing the memory integrity option to be enabled. Any ideas on how to fix this?

 

 

[191x7]

Try using IOBit Driver Booster to update drivers.

[GoodBytes]

20 minutes ago, undercooked spaghetti said:

Hi,

 

There is an incompatible driver that is not allowing the memory integrity option to be enabled. Any ideas on how to fix this?

 

 

That driver is a USB driver of some type. FTDI specializes in USB. Their chips are commonly used for USB to Serial adapters, which is a chip commonly used for developing micro-controllers or controlling RGB lights in devices or memory card readers. They also have USB controllers, so it could be that from your motherboard.

 

Things to try:

 

• Update the driver or software. Make sure you have the latest chipset drivers, motherboard software (or better, yet uninstall it/them. For the case of ASUS board, use their uninstaller program that you need to get from their website). Restart and see if it works. If not:
   
• For devices with that chip on it, disconnect the device and then open Device Manager, then go under "View" > "Show hidden device", find that device and uninstall it from there. If you have the check box to Attempt to delete the drive, make sure it is checked. Restart and see if it works. Once enabled, you can connect back the device, and Windows Update should find more suitable drivers and it should work again. If that doesn't apply to you:
   
• Use Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer) to find that FDI driver, check the box, and hit the delete button. Restart your system, and now try if you can enable Memory Integrity feature.
   
• You'll need to uninstall the driver, and hope it an extra driver that you don't use, or that Windows Update will find a more suitable driver:
  • Run Microsoft's Sysinetrnals Autorun tool (https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns) which you need to run as Admin. Go under "Drivers" tab, and find FTDI or ftdibus in the list, select it, and hit the Delete key to remove it from the system. Restart and see if it works. If you don't see it:
     
  • Open Device Manager, "View" > "Device by driver", and look for ftdibug.inf. If you don't see it, it could be one of the "oem#.inf". To know which one: open command prompt as admin, and type and execute:

    dism /online /get-drivers /format:table

    You'll get a nice table, like so:
    
    
    Look for "FDI" under Provider Name, and you'll see which oem#.inf it is associate with. Then go back in Device Manager, look for that driver, and uninstall it (check the box: "Attempt to delete driver")

 

Hope this helps.

 

[undercooked spaghetti]

Thanks, I'll try these out

[undercooked spaghetti]

On 3/16/2023 at 8:23 PM, GoodBytes said:

That driver is a USB driver of some type. FTDI specializes in USB. Their chips are commonly used for USB to Serial adapters, which is a chip commonly used for developing micro-controllers or controlling RGB lights in devices or memory card readers. They also have USB controllers, so it could be that from your motherboard.

 

Things to try:

 

• Update the driver or software. Make sure you have the latest chipset drivers, motherboard software (or better, yet uninstall it/them. For the case of ASUS board, use their uninstaller program that you need to get from their website). Restart and see if it works. If not:
   
• For devices with that chip on it, disconnect the device and then open Device Manager, then go under "View" > "Show hidden device", find that device and uninstall it from there. If you have the check box to Attempt to delete the drive, make sure it is checked. Restart and see if it works. Once enabled, you can connect back the device, and Windows Update should find more suitable drivers and it should work again. If that doesn't apply to you:
   
• Use Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer) to find that FDI driver, check the box, and hit the delete button. Restart your system, and now try if you can enable Memory Integrity feature.
   
• You'll need to uninstall the driver, and hope it an extra driver that you don't use, or that Windows Update will find a more suitable driver:
  • Run Microsoft's Sysinetrnals Autorun tool (https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns) which you need to run as Admin. Go under "Drivers" tab, and find FTDI or ftdibus in the list, select it, and hit the Delete key to remove it from the system. Restart and see if it works. If you don't see it:
     
  • Open Device Manager, "View" > "Device by driver", and look for ftdibug.inf. If you don't see it, it could be one of the "oem#.inf". To know which one: open command prompt as admin, and type and execute:

    dism /online /get-drivers /format:table

    You'll get a nice table, like so:
    
    
    Look for "FDI" under Provider Name, and you'll see which oem#.inf it is associate with. Then go back in Device Manager, look for that driver, and uninstall it (check the box: "Attempt to delete driver")

 

Hope this helps.

 

I've managed to locate the driver in device manager. How can I identify which device it is connected to?

[undercooked spaghetti]

On 3/16/2023 at 8:23 PM, GoodBytes said:

That driver is a USB driver of some type. FTDI specializes in USB. Their chips are commonly used for USB to Serial adapters, which is a chip commonly used for developing micro-controllers or controlling RGB lights in devices or memory card readers. They also have USB controllers, so it could be that from your motherboard.

 

Things to try:

 

• Update the driver or software. Make sure you have the latest chipset drivers, motherboard software (or better, yet uninstall it/them. For the case of ASUS board, use their uninstaller program that you need to get from their website). Restart and see if it works. If not:
   
• For devices with that chip on it, disconnect the device and then open Device Manager, then go under "View" > "Show hidden device", find that device and uninstall it from there. If you have the check box to Attempt to delete the drive, make sure it is checked. Restart and see if it works. Once enabled, you can connect back the device, and Windows Update should find more suitable drivers and it should work again. If that doesn't apply to you:
   
• Use Driver Store Explorer (https://github.com/lostindark/DriverStoreExplorer) to find that FDI driver, check the box, and hit the delete button. Restart your system, and now try if you can enable Memory Integrity feature.
   
• You'll need to uninstall the driver, and hope it an extra driver that you don't use, or that Windows Update will find a more suitable driver:
  • Run Microsoft's Sysinetrnals Autorun tool (https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns) which you need to run as Admin. Go under "Drivers" tab, and find FTDI or ftdibus in the list, select it, and hit the Delete key to remove it from the system. Restart and see if it works. If you don't see it:
     
  • Open Device Manager, "View" > "Device by driver", and look for ftdibug.inf. If you don't see it, it could be one of the "oem#.inf". To know which one: open command prompt as admin, and type and execute:

    dism /online /get-drivers /format:table

    You'll get a nice table, like so:
    
    
    Look for "FDI" under Provider Name, and you'll see which oem#.inf it is associate with. Then go back in Device Manager, look for that driver, and uninstall it (check the box: "Attempt to delete driver")

 

Hope this helps.

 

Thanks a lot, this solved the problem. I looked for oem21.inf in my device manager "sort by driver" and removed the driver from there. Memory integrity is now enabled and working perfectly.