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AMD 7900 XTX 2 major Monitor issues

FirstTimeAMD
By FirstTimeAMD
in Troubleshooting
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On 2/8/2023 at 7:10 PM, Stardoggy said:

Hey i have the exact same monitor and GPU as you and am having the exact same problem, do you have any updates? 

Sorry for the late answer:
First issue got fixed with AMD Software Adrenalin Edition 23.3.1. 

I didn't test the second issue, because it's would be a hassle to activate my GPU again, if it's not fixed til now.
I run my second Monitor through my Mainboard HDMI (it's a small 1080p Monitor) instead of using the GPU for now.

Posted

Hi, 

 

I'm fortunate enough to call an AMD RX 7900 XTX Red Devil OC my own.
It's my first time using an "Only" AMD setup, and I've got tons of issues with it...

 

Information:

I'm using Windows 11 Professional (64 bit) 22H2
Current Version of AMD Adrenalin Edition: 23.1.1
Current Version of my AMD RX 7900 XTX: 22.40.00.62-230106a-387257C-AMD-Software-Adrenalin-Edition

AMD Windows Driver Version: 31.0.14000.62003

AMD RX 7900 XTX BIOS-Version: 022.001.002.009

First issue:

I've got a 2K 240Hz Monitor from iiyama (GB2790QSU Gold Phoenix) which has a Display Port 1.4 and HDMI Port 2.0.
Connecting my AMD RX 7900 XTX with the Montior via Display Port Cable 2.0 works, but I can "only" reach 144Hz instead of 240Hz on 2K resolution. Changing the Resolution to FULL-HD (1920x1080) will allow me to use 240Hz. Changing to 1920x1200 Will allow me to use only 60Hz. I'm confused.
I've contaced the Monitor Manufacturer for Support. They asked me about information and wrote: "Please check the edit data with the link below, if the max. or other resolution is displayed, it is a computer problem."
The Link below: https://www.nirsoft.net/utils/monitor_info_view.html
See Attachment "info_result.png" to see the results of the Application.


Second issue:

I've got a pretty old second Monitor which only has a HDMI 1.2 Port and VGA-Port.
I connected it with my AMD RX 7900 XTX via HDMI 2.1 Cable. After Connecting, my main Monitor (iiyama 2K) started flickering really bad and the 2nd Monitor wasn't even Recognized and the Screen was black.
After Disconnecting the 2nd Monitor, I discovered that my Main Monitor (iiyama 2K) Settings changed to 64Hz and my System didn't recognize the AMD RX 7900 XTX anymore... it was running on internal graphics until I used Device Manager and uninstalled the AMD RX 7900 XTX from it... I restartet my PC with only my Main Monitor connected to it. After restart it showed my AMD RX 7900 XTX and worked normally.
I'm afraid to connect the second monitor a second time, as I might have even bigger problems next time.


I would appreciate any kind of help regarding my issues.

info_result.png

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Posted

I am pretty sure I've interacted in a topic with someone who had that same monitor and roughly the same issues as you, maybe a few weeks ago.

I think we weren't able to solve it.

 

Have you tried changing Display Screen Compression? tried disabling MultiPlane Overlay?

Latest motherboard Bios and GPU firmware/vBios?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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23 minutes ago, 191x7 said:

Have you tried changing Display Screen Compression?

I don't know how to do that... 
 

 

23 minutes ago, 191x7 said:

tried disabling MultiPlane Overlay?

Never heard of it and don't know how to do that :x
 

 

23 minutes ago, 191x7 said:

Latest motherboard Bios and GPU firmware/vBios?

Latest Motherboard Bios: Yes
Latest GPU firmware/vBios: According to AMD Software Adrenalin Edition, Yes.

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24 minutes ago, FirstTimeAMD said:

I don't know how to do that... 
 

 

Never heard of it and don't know how to do that :x
 

 

Latest Motherboard Bios: Yes
Latest GPU firmware/vBios: According to AMD Software Adrenalin Edition, Yes.

Google.

Google.

Adrenalin does not check the firmware/bios. Check on the webpage of the GPU.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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4 minutes ago, 191x7 said:

Adrenalin does not check the firmware/bios. Check on the webpage of the GPU.

Actually, yes they do: https://www.amd.com/de/support/graphics/amd-radeon-rx-7000-series/amd-radeon-rx-7900-series/amd-radeon-rx-7900xtx
Updating drivers are "only possible" via "AMD Software: Adrenalin Edition 23.1.1 for Radeon RX 7900 Series".

 

 

6 minutes ago, 191x7 said:

Google.

Google.

That's the answer most of the time. But I would have found a brief explanation of these terms helpful, before googling these things and ending up reading about it on Wikipedia -.-

disabling MultiPlane Overlay =>> I guess, that it's something I need to change in my regedit. It "might" help, but which "functionality" does it Limit? (Reddit mentioned limited funcionality) I've found an article on Reddit, but it refers to 6000 Series AMD GPU's. I don't know if I need to set another Value for the 7000 Series GPU's.

Have you tried changing Display Screen Compression? =>> Googling mostly explains what it is and it shows how to do it on a DELL Devices via Regedit. So still don't know if it's something general for every GPU or different for every manufacturer etc.

Guess I will wait for the next AMD updates to arrive and hope for the best.

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7 minutes ago, FirstTimeAMD said:

Actually, yes they do: https://www.amd.com/de/support/graphics/amd-radeon-rx-7000-series/amd-radeon-rx-7900-series/amd-radeon-rx-7900xtx
Updating drivers are "only possible" via "AMD Software: Adrenalin Edition 23.1.1 for Radeon RX 7900 Series".

Drivers and firmware (vBios, GPU BIOS) aren't the same thing!

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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3 minutes ago, 191x7 said:

Drivers and firmware (vBios, GPU BIOS) aren't the same thing!

I appreaciate your help, but I don't get it where exactly I should get my Driver from... AMD only provide's AMD Software: Adrenalin Edition on there Website...
Would you mind posting a Link to vBios, GPU BIOS for AMD RX 7900 XTX?

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1 minute ago, FirstTimeAMD said:

I appreaciate your help, but I don't get it where exactly I should get my Driver from... AMD only provide's AMD Software: Adrenalin Edition on there Website...
Would you mind posting a Link to vBios, GPU BIOS for AMD RX 7900 XTX?

You should know which graphics card you have! You have stated it as being a Red Devil OC, that means it was made by Powercolor and guess where the webpage of that card is - AT POWERCOLOR.

https://www.powercolor.com/product?id=1669258891

Since I had to Google it for you, I found the download page for you too https://www.powercolor.com/downloads

And there isn't a newer vBios available for that card, but there are other tools.

 

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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19 minutes ago, 191x7 said:

You should know which graphics card you have! You have stated it as being a Red Devil OC, that means it was made by Powercolor and guess where the webpage of that card is - AT POWERCOLOR.

https://www.powercolor.com/product?id=1669258891

Since I had to Google it for you, I found the download page for you too https://www.powercolor.com/downloads

And there isn't a newer vBios available for that card, but there are other tools.

 

Sorry for being a newbie...

According to PowerColor, the BIOS Update is made via AMD Software: Adrenalin Edition.

How did I come to this decision? Well, you can ONLY download the already "obsolete" AMD Software Adrenalin Edition 22.12.1, but 23.1.1 already exist via official AMD site.
PowerColor: https://www.powercolor.com/download?type=1492658578&id=1671001076  I'm not sure, if they would list BIOS-Updates etc. as "extra" downloadable Files or if they ONLY use AMD Software Adrenalin Edition for updating it. I suspect secondly, but I can be wrong (remember, I'm a newbie).

Thanks for your suggestions, and help.
 

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Hey i have the exact same monitor and GPU as you and am having the exact same problem, do you have any updates? 

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  • 2 months later...
Posted
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  • Solution
On 2/8/2023 at 7:10 PM, Stardoggy said:

Hey i have the exact same monitor and GPU as you and am having the exact same problem, do you have any updates? 

Sorry for the late answer:
First issue got fixed with AMD Software Adrenalin Edition 23.3.1. 

I didn't test the second issue, because it's would be a hassle to activate my GPU again, if it's not fixed til now.
I run my second Monitor through my Mainboard HDMI (it's a small 1080p Monitor) instead of using the GPU for now.

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  • 2 months later...
Posted
On 4/19/2023 at 6:56 AM, FirstTimeAMD said:

Sorry for the late answer:
First issue got fixed with AMD Software Adrenalin Edition 23.3.1. 

I didn't test the second issue, because it's would be a hassle to activate my GPU again, if it's not fixed til now.
I run my second Monitor through my Mainboard HDMI (it's a small 1080p Monitor) instead of using the GPU for now.

I would disconnect all displays apart from one. Download DDU and run https://www.wagnardsoft.com/forums/viewtopic.php?t=4518

After opening the program, go to options, select:

image.png.96163da569ddcbcee53e7ca647302495.png

 

Relaunch the program and choose run in safe mode. PC will restart into safe mode.

Choose clean and restart.

After PC has restarted, install adrenalin again. 

CPU: Ryzen 5800X3D | Motherboard: Gigabyte B550 Elite V2 | RAM: G.Skill Aegis 2x16gb 3200 @3600mhz | PSU: EVGA SuperNova 750 G3 | Monitor: LG 27GL850-B , Samsung C27HG70 | 
GPU: Red Devil RX 7900XT | Sound: Odac + Fiio E09K | Case: Fractal Design R6 TG Blackout |Storage: MP510 960gb and 860 Evo 500gb | Cooling: CPU: Noctua NH-D15 with one fan

FS in Denmark/EU:

Asus Dual GTX 1060 3GB. Used maximum 4 months total. Looks like new. Card never opened. Give me a price. 

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  • 5 months later...
Posted

wtf guys, i also have the same issue with the flickering thing and once i unplug my 2nd monitor its gone.

has anyone found a solution for it

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