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Built a new Ryzen 7000 machine back in December with what I thought was dead ram. RAMd Ram arrived with same issue.

LoominOfTheStars
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https://ca.pcpartpicker.com/list/b9hKLs

When I got everything put together I could not get the machine to run in Dual Channel memory, to be fair it did seem like one of the sticks didn't work so I had it RMAd... The new pack came in and I've tested them each alone in one socket and these ones DO work but the motherboard still gives me a generic error C5 when trying to boot up.

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Did you try other RAM in the motherboard? Is it on the list of approved RAM for the motherboard?
If neither of those work, then I'd try it in another motherboard.

CPU: Ryzen 9 5900 Cooler: EVGA CLC280 Motherboard: Gigabyte B550i Pro AX RAM: Kingston Hyper X 32GB 3200mhz

Storage: WD 750 SE 500GB, WD 730 SE 1TB GPU: EVGA RTX 3070 Ti PSU: Corsair SF750 Case: Streacom DA2

Monitor: LG 27GL83B Mouse: Razer Basilisk V2 Keyboard: G.Skill KM780 Cherry MX Red Speakers: Mackie CR5BT

 

MiniPC - Sold for $100 Profit

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CPU: Intel i3 4160 Cooler: Integrated Motherboard: Integrated

RAM: G.Skill RipJaws 16GB DDR3 Storage: Transcend MSA370 128GB GPU: Intel 4400 Graphics

PSU: Integrated Case: Shuttle XPC Slim

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

Budget Rig 1 - Sold For $750 Profit

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CPU: Intel i5 7600k Cooler: CryOrig H7 Motherboard: MSI Z270 M5

RAM: Crucial LPX 16GB DDR4 Storage: Intel S3510 800GB GPU: Nvidia GTX 980

PSU: Corsair CX650M Case: EVGA DG73

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

OG Gaming Rig - Gone

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CPU: Intel i5 4690k Cooler: Corsair H100i V2 Motherboard: MSI Z97i AC ITX

RAM: Crucial Ballistix 16GB DDR3 Storage: Kingston Fury 240GB GPU: Asus Strix GTX 970

PSU: Thermaltake TR2 Case: Phanteks Enthoo Evolv ITX

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1 minute ago, dizmo said:

Did you try other RAM in the motherboard? Is it on the list of approved RAM for the motherboard?
If neither of those work, then I'd try it in another motherboard.

I don't have access to another AM5 Motherboard.

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1 minute ago, VinZie said:

Update bios?

Yeah I've tried that. Ram works individually in slots but the moment a second stick of ram is introduced it just errors.

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Just now, LoominOfTheStars said:

I don't have access to another AM5 Motherboard.

Might have to RMA yours.

You could try taking it in where you bought it, if you got it from a retail store. They might be able to test it out for you if they're set up for it.

CPU: Ryzen 9 5900 Cooler: EVGA CLC280 Motherboard: Gigabyte B550i Pro AX RAM: Kingston Hyper X 32GB 3200mhz

Storage: WD 750 SE 500GB, WD 730 SE 1TB GPU: EVGA RTX 3070 Ti PSU: Corsair SF750 Case: Streacom DA2

Monitor: LG 27GL83B Mouse: Razer Basilisk V2 Keyboard: G.Skill KM780 Cherry MX Red Speakers: Mackie CR5BT

 

MiniPC - Sold for $100 Profit

Spoiler

CPU: Intel i3 4160 Cooler: Integrated Motherboard: Integrated

RAM: G.Skill RipJaws 16GB DDR3 Storage: Transcend MSA370 128GB GPU: Intel 4400 Graphics

PSU: Integrated Case: Shuttle XPC Slim

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

Budget Rig 1 - Sold For $750 Profit

Spoiler

CPU: Intel i5 7600k Cooler: CryOrig H7 Motherboard: MSI Z270 M5

RAM: Crucial LPX 16GB DDR4 Storage: Intel S3510 800GB GPU: Nvidia GTX 980

PSU: Corsair CX650M Case: EVGA DG73

Monitor: LG 29WK500 Mouse: G.Skill MX780 Keyboard: G.Skill KM780 Cherry MX Red

 

OG Gaming Rig - Gone

Spoiler

 

CPU: Intel i5 4690k Cooler: Corsair H100i V2 Motherboard: MSI Z97i AC ITX

RAM: Crucial Ballistix 16GB DDR3 Storage: Kingston Fury 240GB GPU: Asus Strix GTX 970

PSU: Thermaltake TR2 Case: Phanteks Enthoo Evolv ITX

Monitor: Dell P2214H x2 Mouse: Logitech MX Master Keyboard: G.Skill KM780 Cherry MX Red

 

 

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Just now, dizmo said:

Might have to RMA yours.

You could try taking it in where you bought it, if you got it from a retail store. They might be able to test it out for you if they're set up for it.

Nah It's Newegg unfortunately, this really sucks, I use my PC for work so i've been just getting by on the 1 stick of ram but like I'd like to actually get what I paid for and be able to run my two sticks haha. Gonna be without a PC for like 2 weeks.

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Just now, dizmo said:

Might have to RMA yours.

You could try taking it in where you bought it, if you got it from a retail store. They might be able to test it out for you if they're set up for it.

I agree with dizmo. With how new the hardware is, its very possible your mobo had a manufacturing issue. Hope you kept the CPU Cover!

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1 minute ago, VinZie said:

I agree with dizmo. With how new the hardware is, its very possible your mobo had a manufacturing issue. Hope you kept the CPU Cover!

Sure did, it's in the box haha.

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