Black Screen while playing any game

[EnderValentine]

Hello, 

 

There's a long history of blue screening while playing Destiny 2, FFXIV but unity games like Valheim ran fine.  It got to a point where I decided it's time to "format C:\".  Re-installed OS and drivers.  Reset UEFI to default.  Now, no matter what game I'm playing, it will load up and the screen will go black and I can't bring it back up.  It appears to work fine outside of gaming but as soon as I play any games. 

 

OS - Win11 

CPU - I9-9900KF

GPU - 2x 2080ti SLI <-- I know, I'm sorry I'll never do it again

PSU - EVGA 1200W

DRAM - Corsair Vengence 16gb 2x8

HDD - Enmotus 1.4gb NVME

 

It's all custom water cooled and I can confirm that the issue is present at temps below 70C.  I'm as confident that I can be that it's not overheating.  

 

I'm thinking that I need to take out one of the GPU's to confirm if it's fried or possibly the PSU and it's not getting power?  I'm pretty sure that it's hardware failure at this point sadly. I guess I'm just at the end of my rope and reaching out for any help. 

 

Thank you 

 

[An0maly_76]

SLI support may have been removed from BIOS. Win11 may not support it either. Try removing one GPU and disabling SLI.

[zipspence]

30 minutes ago, EnderValentine said:

Hello, 

 

There's a long history of blue screening while playing Destiny 2, FFXIV but unity games like Valheim ran fine.  It got to a point where I decided it's time to "format C:\".  Re-installed OS and drivers.  Reset UEFI to default.  Now, no matter what game I'm playing, it will load up and the screen will go black and I can't bring it back up.  It appears to work fine outside of gaming but as soon as I play any games. 

 

OS - Win11 

CPU - I9-9900KF

GPU - 2x 2080ti SLI <-- I know, I'm sorry I'll never do it again

PSU - EVGA 1200W

DRAM - Corsair Vengence 16gb 2x8

HDD - Enmotus 1.4gb NVME

 

It's all custom water cooled and I can confirm that the issue is present at temps below 70C.  I'm as confident that I can be that it's not overheating.  

 

I'm thinking that I need to take out one of the GPU's to confirm if it's fried or possibly the PSU and it's not getting power?  I'm pretty sure that it's hardware failure at this point sadly. I guess I'm just at the end of my rope and reaching out for any help. 

 

Thank you 

 

@An0maly_76 pretty much hit it right on the head. I had dual 1070's in SLI for a long time and I actually had the exact same issue, turns out one of my cards was slowly failing and when I split the cards and put them in separate systems (my wife's computer) I was still having issues but the other card ran fine. A note on that. The card will still run lower res games like age of empires 2 and world of tanks and the like. But if I tried running ARK or something that is graphic intensive (no matter what res or frame rate i tried) the same thing would happen with the black screen Issues. I never solved it. I ended up just buying a new system with a 3070TI in it. (it was time for an upgrade anyways)

[EnderValentine]

They're in a custom water loop.  So I haven't been able to test yet.  Once I get all the work done I'll update.  Thank you

[zipspence]

28 minutes ago, EnderValentine said:

They're in a custom water loop.  So I haven't been able to test yet.  Once I get all the work done I'll update.  Thank you

OOfta sounds like a custom watercooling setup. While cool that can make it harder to troubleshoot. Hopefully you dont have to do a ton to drop it to a single GPU setup. If you are already putting in the work, most times SLI setups primary the top card for soft operation. after removing the bottom card, if the problem persists, swap it for the other card and try testing again. The bottom card should be "less" stressed than the top card. 

[EnderValentine]

So, it worked.   And it didn't.  

I went straight to pulling up the bottom card and pulling out the top.  It worked for about a day.  Then the screen went black again after pulling up Valheim and would not come back at all.  Not even post.  

 

Here's where the plot thickens.  It's an Odyssey G9.  It turns out that Windows is no longer detecting it as a Samsung or even if it does, it's not at the native resolution.  I plugged in a TV I had handy and it appears to be working ok, but the monitor still doesn't detect correctly.  It shows up as like "ED-40" or something like that.  I don't have access to it right now.  I'm trying to update the monitor using Samsung file and doing more testing.  

 

I really appreciate the help so far. 

[EnderValentine]

I was able to update the Nvidia drivers and it detected the monitor.  I tried running games but now it's back to doing the same thing and blacks out with only the one card attached. I'll try and swap the other card back in but so far it hasn't helped the situation.