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PC crashes randomly when running games.

TheJedi
By TheJedi
in Troubleshooting
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Hi There. I've had this issue for a while where my PC would crash in the middle of games causing my pc to fully reboot itself.

 

What happens is, I'll be in the middle of a game, I've seen it happen in Rocket League and also now SnowRunner, and then the screen will randomly lose all graphics. It then shows these weird colours on a black screen and then the PC reboots itself.

 

My specs are MSI RTX 3060 Ti Gaming X Trio, 32GB Corsair Vengeance 3600 CL16 RAM, Ryzen 5 3600, MSI B550 Gaming Carbon WiFi and a Sharkoon Cool Zero Silent Storm 650W PSU.

 

I've had an issue similar to this where the games would crash for about a minute before restoring but then I would have weird input lag requiring me to restart the game I was in. I thought that this was my controller so I plugged my controller into my monitors powered USB hub which I believe to have fixed that issue.

 

Right now I'm getting the Kernel-Power 41 error reported in event viewer under system events as a critical event. The time matches up to roughly the same time the crashes happen.

 

It's only recently started actually crashing the whole PC, about the past 2 months.

 

The things I've tried to far are installing New Ram and I rolled back to Windows 11 Version 22H1.

 

The things I'm considering next are to re-reseat the CPU, Re-seat the GPU, possibly replace the PSU or motherboard.

 

I'm also considering reflashing the GPU V-Bios as I remember having issues updating it in the past so I figure maybe it's slightly corrupt. 

 

One last thing to mention is that this issue only happens in Windows. I've stress tested my PC using Arch Linux for 2 hours without any sight of this crash which usually happens before 2 hours.

 

I really don't know what else to try. I have no clue what's causing it. Please could someone advice on what steps I could take to find out or what I should do to fix. Thanks.

System

 

CPU: Ryzen 5 3600

Case: Phanteks eclipse P400A

Motherboard: MSI B550 Gaming Carbon WiFi

GPU: MSI RTX 3060 TI Gaming X Trio

RAM: 16GB XPG D60G CL16 3200MHZ

PSU: Sharkoon SilentStorm Cool Zero 650W

Storage: Crucial P2 1TB

 

 

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Latest motherboard Bios and the latest AMD chipset drivers?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 32+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

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35 minutes ago, 191x7 said:

Latest motherboard Bios and the latest AMD chipset drivers?

Yep

System

 

CPU: Ryzen 5 3600

Case: Phanteks eclipse P400A

Motherboard: MSI B550 Gaming Carbon WiFi

GPU: MSI RTX 3060 TI Gaming X Trio

RAM: 16GB XPG D60G CL16 3200MHZ

PSU: Sharkoon SilentStorm Cool Zero 650W

Storage: Crucial P2 1TB

 

 

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chipset and GPU drivers clean install or installed over the old ones?

Reseating GPU couldn't hurt

If you have dual gpu bios test the other one before attempting any kind of flash

When you stress tested were you just looking for a crash or did you also check error count? 

                          Ryzen 5800X3D(Because who doesn't like a phat stack of cache?) GPU - 7700Xt

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 ~Extra L3 cache is exciting, every time you load up a new game or program you never know what your going to get, will it perform like a 5700x or are we beating the 14900k today? 😅~

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My suggestion if its rebooting it sounds like you need to upgrade your PSU. OR switch your power settings to low power settings. My guess is your 3060 is attempting to eat too much power. And its overwatting your PSU. 

I love PC building and gaming. 
REMEMBER botttlenecks can happen at all points of a PC part. Make sure you are at equilibrium. For all parts unless you intend to upgrade at a later point. Also QA Tested AAA Games.

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19 hours ago, Max Tech Tips said:

There could be several reasons behind this error, including:

  • Lack of sufficient power supply
  • Hardware failure
  • System overclocking
  • Memory errors
  • Outdated BIOS
  • Third-party software
  • File corruption
  • Driver incompatibility

So the spec for the GPU I have says 650W is all that is needed so I got the 650W PSU. Should I maybe get an 850W Corsair as they are more reliable. I did chose my current on from the PSU tier list.

 

How could I find out which hardware is failing if it is?

 

I have previously overclocked the system but now I think the only OC that is applied is the AMD Game Mode.

 

Memory is brand new so I'm hoping that isn't it.

 

BIOS is the latest version.

 

I've had this issue over multiple installs of windows. 

 

I did a scan, couldn't find any corruption.

 

All the drivers I installed were from the website for the specific part of the system.

System

 

CPU: Ryzen 5 3600

Case: Phanteks eclipse P400A

Motherboard: MSI B550 Gaming Carbon WiFi

GPU: MSI RTX 3060 TI Gaming X Trio

RAM: 16GB XPG D60G CL16 3200MHZ

PSU: Sharkoon SilentStorm Cool Zero 650W

Storage: Crucial P2 1TB

 

 

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19 hours ago, lotus10101 said:

chipset and GPU drivers clean install or installed over the old ones?

Reseating GPU couldn't hurt

If you have dual gpu bios test the other one before attempting any kind of flash

When you stress tested were you just looking for a crash or did you also check error count? 

There were no previously installed chipset drivers on the system and I used DDU to get rid of the default Nvidia driver windows installs on setup and then installed the newer one.

System

 

CPU: Ryzen 5 3600

Case: Phanteks eclipse P400A

Motherboard: MSI B550 Gaming Carbon WiFi

GPU: MSI RTX 3060 TI Gaming X Trio

RAM: 16GB XPG D60G CL16 3200MHZ

PSU: Sharkoon SilentStorm Cool Zero 650W

Storage: Crucial P2 1TB

 

 

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1 minute ago, Max Tech Tips said:

clean install old and install new ones

is work now?

Sorry I don't quite understand

 

System

 

CPU: Ryzen 5 3600

Case: Phanteks eclipse P400A

Motherboard: MSI B550 Gaming Carbon WiFi

GPU: MSI RTX 3060 TI Gaming X Trio

RAM: 16GB XPG D60G CL16 3200MHZ

PSU: Sharkoon SilentStorm Cool Zero 650W

Storage: Crucial P2 1TB

 

 

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Just now, Max Tech Tips said:

https://www.nvidia.com/en-us/geforce/drivers/

Yeh that's what I installed previously

System

 

CPU: Ryzen 5 3600

Case: Phanteks eclipse P400A

Motherboard: MSI B550 Gaming Carbon WiFi

GPU: MSI RTX 3060 TI Gaming X Trio

RAM: 16GB XPG D60G CL16 3200MHZ

PSU: Sharkoon SilentStorm Cool Zero 650W

Storage: Crucial P2 1TB

 

 

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On 12/14/2022 at 5:53 PM, Esemes16 said:

I would try a new PSU, with Amazon you can buy one, and try it out and if it doesn't fix it they should let you return it.

Sorry to be a pain but where do they say that I can return it? I live in the UK.

System

 

CPU: Ryzen 5 3600

Case: Phanteks eclipse P400A

Motherboard: MSI B550 Gaming Carbon WiFi

GPU: MSI RTX 3060 TI Gaming X Trio

RAM: 16GB XPG D60G CL16 3200MHZ

PSU: Sharkoon SilentStorm Cool Zero 650W

Storage: Crucial P2 1TB

 

 

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